I like to buy with cado france be cause there is a large selection of offers and delivery is always as scheduled
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The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... See more
Company replied
The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... See more
As I live in Australia, Sydney, and my son and his family live in Paris Cadofrance gifts are just perfect treats to celebrate special occasions. It was my son’s birthday this weekend and Cadofrance cu... See more
Company replied
Company details
Information provided by various external sources
Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.
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4.2
Great
466 reviews
No history of asking for reviews
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A very impressive job from start to finish
Very easy to use website, everything well set up, easy to read.
I ordered my thank you gift on the Wednesday and it was delivered by Friday on time very impressive.
My friend in France who received it was so very happy with the wine cheese and cake and the flowers which were also amazing and the scent of them .
Thank you cadofrance for making it a very special occasion for my friend and me.
Will definitely be ordering from cadofrance again.
October 22, 2021
Reply from Cadofrance
Dear John, Thank you for your order with Cadofrance!
We are so glad to hear that the package was well delivered and that your friend enjoyed the gift! Thank you for taking the time to share your feedback. We really appreciate it.
Amending previous review
Amending previous review - after initial disappointment Cado re sent items to replace the initial order that had been languishing with the delivery company after a failed delivery. Very pleased with their response and feel they are worthy of a 4 star review.
October 28, 2021
Unprompted review
Reply from Cadofrance
Dear Customer,
Thank you so much for your comment! It was our pleasure to assist you to ensure that everything went well with your gift. Thanks again!
Very beautiful gift
Very beautiful gift, my friends loved it! Excellent service and delivery!
October 10, 2021
Reply from Cadofrance
Dear Lynn,
Thank you so much for your kind review! We are glad to hear that your friend loved her the gift! We wish you a very nice day and we hope you will shop again with us for another occasion!
EXCELLENT AND RECOMMANDED CADOFRANCE
September 26, 2021
Reply from Cadofrance
Dear Daniel,
Thank you so much for your kind review! It was our pleasure to help with the delivery to your recipient in France. We are very glad to hear that the gift was enjoyed! Thanks again.
Good place for gifts to send
The service was prompt and reliable and the gift of high quality.
September 18, 2021
Reply from Cadofrance
Dear Carla,
Thank you so much for your review! We are happy to know that you are pleased with your purchase and the quality of our products!
Ordered a basket of fruit for a…
Ordered a basket of fruit for a colleague on a Thursday it didn't arrive with them until the following Wednesday.
September 13, 2021
Reply from Cadofrance
Dear Greg,
Thank you for your feedback. We are sorry to read that you are not satisfied but we would like to inform you that you placed your order on Thursday afternoon and we do not ship fruit on Friday, this is to avoid that the fresh products stay with the courier during the weekend. We therefore sent the fresh fruit basket on Monday for delivery in France on Wednesday. Thank you for your understanding. Have a nice day.
Happy with the Service
The item arrived to the receiver without any hassle. I ordered the item Aug 20 and received by my love in France on Aug 25. My special someone was happy with the package. I just hope that UPS will send a photo as evidence that the item has arrived in place. But everything is good. Thank You Very Much Cadofrance!
August 25, 2021
Reply from Cadofrance
Dear Maria,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France! We are very glad to hear that the gift was enjoyed! Thanks again.
Sending gifts overseas can sometimes be…
Sending gifts overseas can sometimes be very challenging. However, working with CadoFrance made it very easy for me. I had a problem with the address initially and they were able to fix this problem straight away. The message wasn't received from the delivery company unfortunately and therefore the order did not make it to the destination for the scheduled date. CadoFrance made contact very easy. They worked with me and the delivery company to ensure the gift was received. And that it was, in excellent condition. I can not fault this service! Contact is excellent and they truely work for the customer. I will definitely be looking to them in the future.
September 6, 2021
Unprompted review
Reply from Cadofrance
Dear Daniella,
Thank you so much for this wonderful review! We truly appreciate the time that you took to give such detailed feedback, and we have shared your kind remarks with the customer care team, the gift designer, and the warehouse team. We are delighted that the gift was enjoyed, and we look forward to helping you with your future gifts for delivery in France! Have a nice day!
I order hampers and flowers from…
I order hampers and flowers from Australia for my daughter in France. Their service has been excellent.
August 30, 2021
Reply from Cadofrance
Dear Glenda,
We truly appreciate your positive review. We are very happy to hear that the gift recipient was pleased with the gift quality, and that you had a great experience shopping on our website. Thank you again!
Great overseas delivery experience
Super! Great customer service too when I had to change the date of delivery.
August 28, 2021
Reply from Cadofrance
Dear Jeanne,
Thank you so much for your nice comment. We are glad to read this! Have a nice day!
I ordered 2 gifts for my girlfriend and…
I ordered 2 gifts for my girlfriend and her mom to be delivered to St Malo France. They were meant to be delivered the 16th August they have still not arrived. Pathetic service. You are a pathetic company and I will never ever use your company again. Useless prices
August 21, 2021
Reply from Cadofrance
Dear Damian,
Thank you for your feedback. We are sorry to hear that the delivery of the gift was not as it should have been. We have discussed this with the courier to avoid this happening again in the future. We noticed that the gift has been delivered in St Malo. Once again we apologize for the inconvenience. Have a nice day!
As I live in the United States I wanted…
As I live in the United States I wanted to gift my dad something for his bday choosing this company was the worst decision ever made and I do not recommend at all. The gift was delivered late and when it arrived the box was all bent and the wine bottle broken. I contacted the company and they said that they will send another wine bottle which the company reports they delivered but my dad never received.. at this point I don’t have anymore energy to deal with them anymore and will take the $200 loss..
August 15, 2021
Unprompted review
Reply from Cadofrance
Dear Ally,
Thank you for your comment. We are sorry that the delivery of the gift was not as it should have been. We have discussed this with the courier to avoid this happening again in the future. We would like to mention that our customer service has contacted you and has organized a new shipment of the gift. It was delivered to a pickup point a few days later and we note that it was well received. Once again we apologize for the inconvenience. Have a nice day.
Excellent service!
Excellent service!! I can't recommend Cadofrance enough.
Thank you Cadofrance to help me making someone happy!
July 23, 2021
Reply from Cadofrance
Dear Daniel,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France. We are very glad to hear that the gift was enjoyed! Thanks again.
Thank you very much the gift was
Thank you very much the gift was
gratefully received and the
recipient was happy with the
fruit basket. Thank you it was
excellent.
July 24, 2021
Reply from Cadofrance
Dera Eileen,
We are so glad to hear that the package was well delivered and that the recipient enjoyed the gift! Thank you for taking the time to share your feedback. We really appreciate it.
Cadofrance is the best!
As I live in Australia, Sydney, and my son and his family live in Paris Cadofrance gifts are just perfect treats to celebrate special occasions. It was my son’s birthday this weekend and Cadofrance customer service was the best ensuring a champagne hamper arrived right on time! My French family are always delighted with their box of quality treats! Thank you again for helping me to celebrate my son’s birthday from the other side of the world!
July 18, 2021
Unprompted review
Reply from Cadofrance
Dear Suzanne,
We truly appreciate your positive review. We are very happy to hear that the gift recipient was pleased with the gift quality, and that you had a great experience shopping on our website. Thank you again!
I bought a gift that wasn't delivered
I bought a gift that wasn't delivered. First you emailed me, saying that the delivery date should be anticipated 2 days earlier, UPS could not delivered in a building in center of Paris, with people inside the apartment. The response from your site was slow, and you could not even return a call from the people I have to blow the surprise so they can call you to receive the present that never reached the destination. I simply hate you store
July 13, 2021
Reply from Cadofrance
Dear Luciana,
Thank you for your order with Cadofrance. We truly appreciate your feedback on your order, and we are very sorry to hear that it went poorly. We pride ourselves on taking great care of our customers, and we sincerely apologize that this experience was not as expected. Our customer care team has reached out to you with a solution to express our apologies. It is our hope that you will feel confident in continuing to use our website for your gifting needs going forward. Thank you again.
The fruit basket was just beautiful I…
The fruit basket was just beautiful I ordered from Sydney for my mum in France and she was delighted with the gift saying the fruit looked and tasted great.The service was 10 out of 10 from ordering to delivery Thankyou so very much for putting a smile on my Mums face in this crazy world we are living in.
July 15, 2021
Reply from Cadofrance
Dear Penny,
Thank you so much for this wonderful review! We truly appreciate the time that you took to give such detailed feedback, and we have shared your kind remarks with the customer care team and the warehouse team. We are delighted that the fruit basket gift was enjoyed, and we look forward to helping you with your future gifts for delivery in France!
Have a nice day!
The gift basket for my fiancé arrived…
The gift basket for my fiancé arrived on time and was lovely-he was very pleased. I have been very pleased every time I've ordered from Cado France!
July 15, 2021
Reply from Cadofrance
Dear Julie,
We truly appreciate your positive review. We are very happy to hear that your fiancé was pleased with the gift quality, and that you had a great experience shopping on our website. Thank you again!
Very disappointing
This gift arrived 3 days late. The packaging was extremely damaged and the bix partially open. The cheese was inedible as had become too warm as left I refrigerated too long. Very disappointing.
July 9, 2021
Reply from Cadofrance
Dear Shelly,
Thank you for your review. We are very sorry to read this. However, as our colleagues of customer service have already informed you, the package was delivered later because the house number was missing from the address provided. If an address is incomplete a perfect delivery becomes more difficult. Again our apologies for any inconvenience caused and thank you for your understanding.
We do hope you will visit Cadofrance again in the future! We will be happy to assist you if you should have any doubts or questions!
Fresh beautiful flowers was send in…
Fresh beautiful flowers was send in couple of days I could not be more Harper with the service
July 5, 2021
Reply from Cadofrance
Dear Mehry,
Thank you for your order with Cadofrance. It was our pleasure to assist you to ensure that everything went well with your gift.
Thanks again!
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