I've used this company many times for my baking supplies. Not only have I found them the best value, their customer service is excellent. Items always arrived well packaged, and my last order I re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service ,ordered item which was delivered next day with an extra little freebie too!! I cannot fault cake cabinet and will definitely use again .
My experience with cake cabinet was amazing. I found all my items quite quickly and very reasonably priced. Also quick delivery and came with a little surprise gift too. I would definitely recommend c... See more
Great company. Good range of quality products. Competitive pricing and fast delivery. Give freebies of close to out of date stock with large orders. Highly Recommend
Company details
Information provided by various external sources
Cake Cabinet is a well-established cake decorating supplier with over 20 years of experience. We pride ourselves in providing the best cake decorating products such as, Icing, Cake Boxes, Cake Cutters & Stencils and much more.
Contact info
Sherington Avenue 54, HA5 4DT, Pinner, United Kingdom
- cakecabinet.co.uk
4.4
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Prompt delivery at a very reasonable…
Prompt delivery at a very reasonable price thank you
April 26, 2025
Stay away from this company!
I placed an order several weeks ago and have still not received it; when I emailed to chase this up, there was no reply. I emailed again a week later- still no reply. I tried ringing the contact number on the confirmation email multiple times on different days- no answer. I tried tracking my item with the tracking number provided in the email- item could not be found.
Absolutely terrible, stay away from this company, appears to no longer be in business but still taking payment for orders....
Follow up note to reply to company's suggestion that I email... I have tried this twice already, your email clearly doesn't work!
May 14, 2025
Unprompted review
Reply from Cake Cabinet
Thank you for getting in touch, and please accept our sincerest apologies for the inconvenience you’ve experienced.
We want to assure you that we have not received any of your previous emails, and unfortunately, our telephone lines have been down recently, which may have prevented you from reaching us. We're truly sorry for the frustration this has caused.
Could we kindly ask you to contact us directly at info@cakecabinet.co.uk? As soon as we receive your message, we will get back to you immediately and work to resolve this issue without any further delay. Alternatively please could you provide us with a telephone number / email / or some sort of order reference so we can find your details
We deeply regret the inconvenience and appreciate your patience and understanding as we get this sorted for you.
Exactly what i wanted and safely…
Exactly what i wanted and safely delivered.Thank you.
April 18, 2025
Cake Cabinet excellent service
Had my first order from Cake Cabinet and will be ordering from them again. Product quality was excellent and arrived packaged well and on time. All round an great experience. Many thanks. Kate
April 9, 2025
Unprompted review
Would definitely buy from this company…
Would definitely buy from this company again. Quick delivery and top quality goods. Just what you want 👍
March 22, 2025
Perfect!
Delighted with my purchase. Everything arrived quickly and in perfect condition. Thank you
March 20, 2025
Excellent service
Excellent service, had everything I needed with a quick turn around time and delivery, will definitely be using again !
March 18, 2025
Great products at really good prices.
Great products at really good prices.
I was so pleased with my order, I would definitely order again from here
February 19, 2025
I ordered these cupcake boxes
I ordered these cupcake boxes, & was pleased with the quality & Good value they was. Will definitely purchase more in the future.
February 18, 2025
Poorly packaged
Excellent quality products however very poorly packaged to the point that I filmed opening the box in case items were missing
January 27, 2025
Fast delivery
Fast delivery, quality stuff, value for purchase, thank you very much for the best customer service and extra gifts.best online cake accessories place.
January 19, 2025
The administrator was polite and…
The administrator was polite and helpful when I reached out to them, via email. They don’t hesitate to respond to me and ensured that the delivery will get to me soon as. I was also pleased that they kindly provided me extra items to show that they really care about my business.
January 26, 2025
Not bad to be honest good choice of…
Not bad to be honest good choice of bits but my box did arrive damaged for my cookie.
February 13, 2025
Unprompted review
Good product and very efficient service
January 20, 2025
great shop
great shop, reasonable prices , quick delivery , everything i wanted in stock and a couple of surprises in my parcel ☺️
January 25, 2025
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