Camel Glass & Joinery Ltd Reviews 176

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from initial contact to completion. Reviewers are particularly impressed with the high quality of the products and the meticulous attention to detail in their installation, often noting how beautiful the finished work looks. However, some customers also noted occasional issues with product suitability, such as a key design that caused damage to the door or a difficult-to-use handle. A few other people also felt that initial installations sometimes had problems, requiring subsequent visits from technicians to rectify the issues.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being efficient,... See more

Service

Consumers consistently report positive experiences with the service, highlighting professionalism and... See more

Product

Clients share positive opinions on product quality and design. Many customers are delighted with their new... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased with the stunning appearance and... See more

User experience

People report positive experiences with user experience. Customers describe the process as smooth, seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a prompt response to our enquiry the team from Holsworthy came out and measured throughly. Sam, Dan & Dave came to replace the conservatory roof glass, door and numerous window panes. In some... See more

Company replied

Rated 5 out of 5 stars

Really impressed with the service from Camel glass. Andrew was great during the survey — nothing was too much trouble, and he made sure everything was just right from the start. The two fitters were f... See more

Company replied

Rated 5 out of 5 stars

Very efficient first class service. Prior to fitting, the office told us at all times when the next step would be taken (ie measuring, templating, etc.).Cobi and Giles were friendly and polite, and di... See more

Company replied

Rated 5 out of 5 stars

Fantastic Service from beginning to end. I have to add that Sam and Dan who were our installers were prompt, very professional, and thoroughly cleaned up on completion. My new doors look absolutely st... See more

Company replied


Company details

  1. Window Installation Service
  2. Aluminum Window Manufacturer
  3. Door Manufacturer
  4. Door Supplier
  5. Glass and Mirror Shop

Written by the company

Camel Glass & Joinery is a premier provider of bespoke glass and joinery solutions, serving customers across Cornwall and Devon. With over 40 years of industry experience, we specialize in creating custom glass installations, high-quality joinery, and innovative architectural glazing for both residential and commercial projects. Our team of skilled craftsmen and dedicated professionals ensures that every project is completed to the highest standards of quality and precision. At Camel Glass, we pride ourselves on our commitment to customer satisfaction. From initial consultation to final installation, we work closely with our clients to understand their unique needs and deliver solutions that exceed expectations. Our wide range of services includes the design and installation of windows, doors, conservatories, glass balustrades, splashbacks, and more. Choose Camel Glass & Joinery for exceptional craftsmanship, personalized service, and stunning results that transform your spaces. Visit us at Camel Glass today to learn more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent Service

Fantastic Service from beginning to end. I have to add that Sam and Dan who were our installers were prompt, very professional, and thoroughly cleaned up on completion. My new doors look absolutely stunning. I would highly recommend Camel and would never go anywhere else.

February 3, 2026
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for your lovely review, Larraine ⭐️

We’re really pleased to hear you had such a great experience from start to finish and that you’re delighted with your new doors. Sam and Dan will be thrilled to hear your kind words — we’ll be sure to pass them on.

Thank you for recommending Camel Glass, it genuinely means a lot to the whole team.

Rated 5 out of 5 stars

Excellent service…

Terry and Dan turned up promptly and did an excellent job fitting 3 windows for us. Very courteous,clean professional. Camel at Holsworthy were great from initial visit to finish job. Highly recommend.

January 28, 2026
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you for your kind feedback! We’re really pleased to hear that Terry and Dan provided such a professional and courteous installation, and that everything ran smoothly from start to finish with our Holsworthy team. We’ll be sure to pass on your comments to them. Thanks again for the recommendation – it’s much appreciated.

Rated 5 out of 5 stars

Excellent installation by Chris and Craig!

We have just had our bathroom window replaced by Camel Glass, Holsworthy. The process has been smooth and friendly from first to last. The job was done on schedule by Chris and Craig, who were friendly and professional. The comms and admin sides were equally straightforward. Everything went as hoped. Thank you.

January 19, 2026
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you for the fantastic 5-star review ⭐⭐⭐⭐⭐

We’re really pleased to hear everything went smoothly from start to finish. A big thank you for highlighting Chris and Craig — we’ll be sure to pass on your kind words to them and the Holsworthy team.

Thanks again for choosing Camel Glass, it’s much appreciated.

Rated 5 out of 5 stars

Camel provided a very good service from…

Camel provided a very good service from my first enquiry to completion of the fitting of two bay windows and a door. Chris and Craig were a great team and did a great job, despite the weather conditions.

November 14, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for your 5-star review, Mrs Jones ⭐⭐⭐⭐⭐

We’re really pleased to hear you were happy with the service from your initial enquiry right through to the completion of your two bay windows and door. I’ll be sure to pass your kind comments on to Chris and Craig – they’ll be delighted to know their hard work was appreciated, especially given the challenging weather conditions.

Thank you again for choosing Camel Glass, and for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent

From start to finish Stuart, Matt, Terry, Chris and Dave did a marvelous job of exceeding our expectations. They managed to make, deliver and fit a glazed gable in the two weeks before Christmas and the result couldn't be better.

December 19, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Giles,

Thank you so much for the fantastic review! We’re delighted to hear that Stuart, Matt, Terry, Chris and Dave were able to deliver your glazed gable so quickly — and that the finished result exceeded expectations.

The team will be thrilled to know their hard work and commitment made such a positive impact, especially so close to Christmas.

We truly appreciate you choosing Camel Glass and look forward to helping again in the future.

Best wishes,
The Camel Glass Team

Rated 5 out of 5 stars

Great from first contact to…

Great from first contact to installation. Very helpful sales with excellent communication from the office. Our installers worked efficiently and tirelessly to get the job done. Couldnt ask for more; the results look great.

January 9, 2026
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi David,

Thank you for taking the time to leave us such a brilliant review. We’re really pleased to hear that everything went smoothly from first enquiry through to installation.

It’s great to know the sales and office team kept communication clear throughout, and that our installers delivered the quality and efficiency we pride ourselves on.

We’re delighted you’re happy with the results — thank you again for choosing Camel Glass!

Best regards,
The Camel Glass Team

Rated 5 out of 5 stars

Brilliant Company

Throughout the whole process of ordering a new composite front door the team at Camel Glass Barnstaple have been brilliant. Jimmy and Kane who fitted the door were great, they were so polite, professional and did a great job of making the door look amazing, they left the area so clean and were really informative about the ongoing care of the door. I’d recommend Camel Glass to anyone.

January 9, 2026
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Victoria,

Thank you so much for your fantastic review! We’re delighted to hear your experience was brilliant from start to finish.

The Barnstaple team will be thrilled with your feedback — and we’ll be sure to pass your comments on to Jimmy and Kane. Their workmanship, professionalism and attention to detail are qualities we’re really proud of, so it’s lovely to see them recognised.

We’re glad you love your new composite door and appreciate the recommendation.
Thanks again for choosing Camel Glass!

Best wishes,
The Camel Glass Team

Rated 5 out of 5 stars

Jimmy fitted a new pane of glass to one…

Jimmy fitted a new pane of glass to one of our windows this morning. He cleared up all the glass and left the area tidy. We are very happy with his work.

January 8, 2026
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much, Ann!
We’re delighted to hear Jimmy looked after your repair and left everything clean and tidy – he’ll be thrilled with the mention.

We really appreciate you taking the time to leave a review and are glad you’re happy with the work.
If you need anything else in future, the team is always here to help! 🌟

— The Camel Glass Team

Rated 5 out of 5 stars

Extremely professional service…

Extremely professional service throughout from quotation to installation. Highly recommended.

December 18, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Chris,

Thank you so much for the fantastic feedback!
We’re delighted to hear you found the service professional from start to finish.

Your recommendation means the world to us, and we’re pleased we could deliver a smooth experience from quotation through to installation.
If you ever need anything in the future, we’re always here to help.

Many thanks again,
The Camel Glass Team

Rated 5 out of 5 stars

Very prompt with initial visit and…

Very prompt with initial visit and subsequent installation , competative price and polite team generally , couldn't ask for better !

December 9, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for your 5-star review! We’re delighted to hear you had a great experience with us. Our whole team takes pride in providing friendly service, clear communication and high-quality installation, so it’s wonderful to know this came through.

If you need anything in the future — advice, support or another project — we’ll be happy to help.
Thanks again for choosing Camel Glass!

Rated 5 out of 5 stars

We couldn’t be happier with the service…

We couldn’t be happier with the service we’ve received so far. The installation team Gavin, Caine, Tom, Adam and James were absolutely brilliant. Their workmanship, professionalism and attention to detail were outstanding, and it really shows in the quality of the install.

A huge thank you as well to Jake in the office, who supported us throughout the design phase and was always responsive, helpful and reassuring. We also really appreciated John and the rest of the team for making sure everything was correctly sized and would work exactly as designed. That gave us real confidence in the whole solution.

It’s been great working with a team that clearly cares about getting things right. Thanks for being part of our dream build!

Jonny, Rosabella, Skyla and Arlo

December 19, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for such a thoughtful and detailed review, Jonny, Rosabella, Skyla and Arlo.

We’re absolutely delighted to hear how happy you are with the service and installation. Your kind words about Gavin, Caine, Tom, Adam and James mean a great deal — their workmanship, professionalism and attention to detail are exactly what we strive for on every project, and it’s wonderful to hear that reflected in the finished installation.

We’re also pleased that Jake was able to support you throughout the design phase and provide reassurance along the way, and that John and the wider team helped give you confidence that everything would work exactly as planned.

Thank you for trusting Camel Glass to be part of your dream build. It’s been a pleasure working with you, and we wish you many happy years enjoying your new home.

Rated 5 out of 5 stars

Camel Glass Heroes and Heroines …

The service I received from Emily and Steve was great, I was upcycling a 1950s ashtray into a glass topped side table ,and had no idea how to achieve this. Stave and Emily helped with technical advice, and were really helpful. Thanks to their help I achieved the result I was after. I'm sure I wouldn't have got there without their help

December 9, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for taking the time to leave this lovely review, Patrick.
We’re delighted to hear that Emily and Steve were able to help you bring such a unique project to life – your 1950s ashtray side table sounds fantastic! It’s great to know their technical advice and support gave you the confidence to achieve the result you were after.
We really appreciate your kind words, and we’ll be sure to pass your feedback on to Emily and Steve – they’ll be thrilled to hear it. If you ever have another idea you’d like to explore, we’d be more than happy to help.

Rated 5 out of 5 stars

This is the second job that Camel glass…

This is the second job that Camel glass have done for us . Once again their team were superb right from the initial planning and measuring up through to the installation. .
I would throughly recommend and cannot thank them for transforming our home .

November 24, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for taking the time to leave us a lovely review, and for coming back to Camel Glass for a second project.

We’re really pleased to hear that everything went smoothly again from the initial planning and measuring through to installation, and that the work has helped transform your home.

We’ll make sure your comments are shared with the whole team – they’ll be delighted to know their efforts are appreciated.

Thank you again for your recommendation and for choosing Camel Glass.

Rated 5 out of 5 stars

Absolutely satisfied customer

The lead time was longer than I had been told originally, which caused me some anxiety getting near to Christmas. But when I informed that the conservatory was my dining room, all efforts were made to install it in time. Adam and Euan worked hard for five days, sometimes under a tarpaulin due to the atrocious weather. The result is absolutely beautiful and the finish perfect. I am delighted.

December 9, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you, Danielle, for taking the time to share your experience.

We’re really pleased to hear that, despite the longer lead time, the team were able to get everything completed in time for Christmas. Adam and Euan will be thrilled to know their hard work – especially in such challenging weather – made a difference.

It’s wonderful to hear how happy you are with the finished conservatory and the quality of the install. We truly appreciate your feedback and your patience throughout.

Thank you again for choosing Camel Glass.

Rated 5 out of 5 stars

Camel outshine their competitors!

From the start of any process, through to its culmination, Camel Glass outshine their competitors. Having developed a number of properties and done many smaller projects in the area, I always go with them. It isn’t always seamless, glass can be complicated (!!), but what makes Camel Glass different to their competitors is their response time. They are a professional outfit and their staff are always a pleasure to deal with. From the beginning of any project through to its completion, each element is considered and they make sure you are completely happy before they drive away! Thank you Rob, Tarnia, Cobi and Giles for all your help! And the many other members of staff over the years too!

December 8, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you for the wonderful review, Suzanne!
We’re really pleased to hear how consistently positive your experiences with Camel Glass have been over the years. Glass projects can sometimes be intricate, so it means a lot that you value our communication, response times, and the care we put into every stage of the process.

Your kind words about the team are greatly appreciated, and we’ll make sure your feedback is shared with everyone involved. Thank you for your continued trust and for choosing us for your projects — it genuinely means a great deal to us.

Rated 5 out of 5 stars

Just finished a new build house

Just finished a new build house, excellent service with quality product and installation

December 8, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for your 5-star review and for choosing Camel Glass for your new build house.

We’re really pleased to hear you’re happy with the quality of the products and the installation. If you need anything at all in future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and efficient. Russel and Chris were brilliant to deal with, did a great job and left the house very clean. Thank You.

December 1, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you for the great review. We’re really pleased to hear you received friendly, efficient service and that everything was left clean and tidy. We’ll make sure your feedback is passed on to the team. If you ever need anything further, we’re always here to help.

Rated 5 out of 5 stars

Super helpful team

Tarnia, Cobi and Giles all are super helpful to fix the bi-fold door which cannot be locked from inside. They respond quickly and really happy with the works. Thanks all.

December 2, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you for taking the time to leave a review — we really appreciate it.

It’s great to hear that Tarnia, Cobi and Giles were able to assist and that everything was resolved quickly to your satisfaction.

If you need anything else in the future, please feel free to get in touch.

Rated 5 out of 5 stars

Very efficient first class service

Very efficient first class service. Prior to fitting, the office told us at all times when the next step would be taken (ie measuring, templating, etc.).Cobi and Giles were friendly and polite, and did a great job putting up our glass balustrade - which looks great!

December 2, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you for taking the time to leave such a positive review. We’re delighted to hear you found the whole process efficient and well-communicated, and that the installation was carried out to a high standard. We’ll be sure to pass your feedback on to the team. If we can help with anything in the future, please let us know.

Rated 5 out of 5 stars

Overall the experience with camel…

Overall the experience with camel Redruth was positive Russell and Chris were excellent nothing was to much trouble and had to work in some terrible weather conditions. They were neat, tidy and helpful.

My only negative point would be my calls and emails weren’t always returned.
Andrea C

November 25, 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for your feedback, Andrea, and for your lovely comments about our Redruth team.
We’re really pleased to hear that Russell and Chris looked after you so well, especially working through such challenging weather, and that you found them neat, tidy and helpful – we’ll be sure to pass your kind words on to them.
We’re very sorry, however, that your calls and emails weren’t always returned – that’s not the level of communication we aim for. We really appreciate you highlighting this, as it helps us improve our service, and we’ll be following this up with the team to make sure we do better in future.
Thank you again for choosing Camel Glass and for taking the time to leave a review.

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