Canopy Reviews 

Leah was extremely helpful and solved the issue very quick!

So bad - flabbergasting !
So I have a perfect score on Experian and they tell me that “I may be at risk of not paying my rent due to my credit score, unless I pay for their credit score service”.
This is literally blackmail and providing misleading statements to the landlords.
Their UX is the worst ever, inflexible, does not accommodate to input bonuses or any other source of income, like wtf this is so ill conceived.
They don’t even have a customer service address or number, that tells you a lot…

I spoke with Katy and she was extremely helpful and pleasant and took care of my issue.Thank you so much.

Worst experience ever - Lost a flat because of them
I had (sadly) to use CanopyRent for referencing - their process was super slow (why does it take 3 days to process a simple employer reference) and they could not process correctly my income so it kept failing (like they cannot do a number x 12, seems too complex for them, or understand the concept of gross vs. net salary), in spite of me uploading payslips, open banking, and full HMRC summary - like I never interacted with something so inflexible and people so lazy and just clueless on the other side - I can't wait for them to be replaced by AI

Was super easy to use, Was going to give it 4 stars when running into one issue with one refernce, But Erin from customer support was super helpful and sorted the few issues I had :)

Awful Awful awful. The whole verification process is just short of bullying. I have never experienced anything this bad. Non stop emails, information requested is far beyond "need to share" basis.
There's a limit to what you legally alowed to request. My enhanced background check didn't need that much information. And never ending emails and aggressive approach for information is just Not ok.)and im not even a tenant.

Leah was great, we had a query and it got resolved quickly and efficiently, would highly recommend

It simple and friendly form to fill.

I have had an excellent experience with Canopy. Their referencing and verification process is incredibly comprehensive, giving confidence that all checks are carried out thoroughly and professionally. The team is always helpful, responsive, and willing to assist with any questions or issues that arise.

A special thank you to Holly, who has been particularly helpful throughout!

I would highly recommend Canopy to anyone looking for a reliable, thorough, and efficient referencing service.

Katie was incredible, very helpful team. Great

Leah from canopy has been so immensely helpful and has gone out of her way to provide myself and my partner with as much help as we need, putting our minds and stress at ease and she has made the whole process so much easier to deal with.
5 stars. Amazing work.
Thank you Leah.

References for rent passports and all the online documentation required, was greatly helped by Toby who was calm and efficient throughout. A credit to Canopy.
He was absolutely amazing. Thank you 😊

Almost impossible to use for previous student renters. I don't pay bills, I don't pay council tax currently and the system won't take anything else to accept proof of address. Needs a hand signed copy of employer letter- digital copies (which most companies do btw) is not accepted. Staff seem stuck to a system which just doesn't work for previous students and its jumping through massive amount of hoops for no apparent reason. Frustrating process with limited support and seemingly no connection to the landlord.

easy to use. but now i feel you should have bit less amount of trouble to the customer for the review as this is too long process for a review comment

Really easy to use and simple process that you can follow and see where you're at and keep track