Great online outlet.. easy to navigate.. My only concern was the fitment of garment. The pants seemed slightly odd dimensions.. The pants were very big between the waist and forks.. Apart from tha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service and speed of delivery were excellent — very impressed with how quickly my order arrived. The only reason I’m giving 4 stars instead of 5 is that the shorts seem to be a lighter material an... See more
Company replied
Easy to deal with received on time as always qualtity still remains long after the price is forgotten
Company replied
Ii havent received my items yet nil stock, but the quality of the clothing is always good happy to wait.
Company replied
Company details
Information provided by various external sources
Canterbury of Australia was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play. The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury's commitment to developing innovative and high performance sportswear is recognised across the globe, with athletes from all sporting disciplines opting to wear Canterbury BaseLayer and Compression products. Canterbury Compression is proven to enhance blood flow, wick sweat away from the body and aid recovery, ultimately increasing levels of sporting performance. We are proud to align ourselves with the likes of Geoff Parling, who openly endorses both our technical products and lifestyle garments. The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contact info
19 Copsey Place, Avondale, 1026, Auckland, New Zealand
- 1300553517
- canterburyshop@canterburynz.com.au
- canterburynz.com.au
3.7
Average
693 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Excellent service order was delivered…
Excellent service order was delivered in 4 days after ordered online
Cheers
May 3, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The product turned up when it was…
The product turned up when it was supposed too and they were as advertised
A rare thing these days well done
May 3, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The product descriptions are well done…
The product descriptions are well done and photos of the details are great, also knowing the height and size of the models helps with selection. Delivery was very prompt
May 2, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Fast service really happy
April 27, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Selling items which are not in stock
May 2, 2026
Reply from Canterbury Australia
Hello,
We appreciate your feedback. We are reviewing our inventory processes to prevent this.
A message has been sent to your account.
Kind regards,
Liam
Quick delivery good product
May 2, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I ordered off the website
I ordered off the website. The transaction went through them was cancelled. I chatted online to finally find out the size I wanted was not available, despite the website saying it was. I was told the next size down was available so I ordered that. 2 weeks later my order was cancelled again.. not good enough. I have one very disappointed son.
May 1, 2026
Reply from Canterbury Australia
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Canterbury Australia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Seamless purchasing experience
Easy to navigate website.
Competitive pricing; some limited availability of certain boots.
Three seasons of rugby gear purchasing via the Canterbury website and zero complaints. Prompt shipping.
April 26, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I've been wearing Canterbury pants for…
I've been wearing Canterbury pants for alot of years still the most comfortable track pants out
April 29, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Promt, easy acess to site for brousing and payment.
April 11, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great quality perfect fit love them
April 23, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great quality
April 23, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Excellent traditional product
April 27, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Disappointed
I am considerably disappointed with my purchase. I ordered a ‘blue’ jersey and was shocked to receive an ‘awful’ bright yellow.!it is ghastly (to be polite). I do not have time to exchange it and am extremely distressed.
April 27, 2026
Reply from Canterbury Australia
Hello Jo,
We are sorry the jersey you received was not the color expected, and that you are distressed. We appreciate your feedback and will investigate the issue.
A message has been sent to your account.
Kind regards,
Liam
good luck getting money back if you return anything
the pants i ordered didnt fit so i returned them and now canterbury is claiming they never received them and that the "tracking isnt showing anything" i am not elevating it with australia post so that austrlia post makes them be honest i am absolutely disgusted with the customer service i have never had this kind of an issue with retuning anything. this is a big business it should not be a hassle returning anything if i could give no stars i would
April 13, 2026
Reply from Canterbury Australia
Hello,
We regret to hear about the trouble you've had with your return. It's not the experience we want you to have. We'll look into this immediately with our team and Australia Post to locate your returned item. We appreciate your feedback and time.
A message has been sent to your account.
Kind regards,
Liam
Material of the product is very thin
Material of the product is very thin, almost see through so impractical to wear to work.
April 23, 2026
Reply from Canterbury Australia
Hello,
We appreciate your feedback and we're sorry the material wasn't what you expected. We'll review the product details to ensure clarity.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Placing my order for Women’s Stadium Pants was simple, the delivery was swift and the quality is very good
My order was delivered according to the specified time frame.
April 25, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Lack of advice around movement of…
Lack of advice around movement of package and took a number of days to send the parcel. Unfortunately (as I like the product), won’t see me order from CCC online again.
April 24, 2026
Reply from Canterbury Australia
Hello,
We appreciate your feedback and regret that the delivery and dispatch time did not meet your expectations. We will review our processes to improve our service.
A message has been sent to your account.
Kind regards,
Liam
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