Great online outlet.. easy to navigate.. My only concern was the fitment of garment. The pants seemed slightly odd dimensions.. The pants were very big between the waist and forks.. Apart from tha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service and speed of delivery were excellent — very impressed with how quickly my order arrived. The only reason I’m giving 4 stars instead of 5 is that the shorts seem to be a lighter material an... See more
Company replied
Easy to deal with received on time as always qualtity still remains long after the price is forgotten
Company replied
Ii havent received my items yet nil stock, but the quality of the clothing is always good happy to wait.
Company replied
Company details
Information provided by various external sources
Canterbury of Australia was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play. The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury's commitment to developing innovative and high performance sportswear is recognised across the globe, with athletes from all sporting disciplines opting to wear Canterbury BaseLayer and Compression products. Canterbury Compression is proven to enhance blood flow, wick sweat away from the body and aid recovery, ultimately increasing levels of sporting performance. We are proud to align ourselves with the likes of Geoff Parling, who openly endorses both our technical products and lifestyle garments. The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contact info
19 Copsey Place, Avondale, 1026, Auckland, New Zealand
- 1300553517
- canterburyshop@canterburynz.com.au
- canterburynz.com.au
3.7
Average
693 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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All went smooth from choice through to…
All went smooth from choice through to delivery
April 24, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My missing item was followed up and a…
My missing item was followed up and a replacement ordered.
When the replacement wad unavailable a refund was proctored my account.
Staff were helpful & friendly each time I contacted the company.
January 12, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
One Stop Shop
I found the Canterbury online store to be very user-friendly. I was able to find what I wanted very easily by coming to the main supplier of NRL merchandise. I was able to purchase the Wests Tigers Items I was interested in. I highly recommend Canterbury Sports Merchandises on line store. I will definitely be coming back in the future.
April 24, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Sizing isn't good
Delivery was quick and the coms was great. However, the sizing is extremely small, even after sizing up, the waist and thighs are too tight. The waist-cr*tch area also bulges. For sportswear it's disappointing, not sure I'll order again.
April 19, 2026
Reply from Canterbury Australia
Hello Petula,
We appreciate your feedback and are sorry to hear about the sizing issues you experienced. We value your comments regarding the fit and discomfort. We'll review your feedback to improve our sportswear. Thank you for bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Excellent delivery time!
April 23, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Great pants for the kids
April 22, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Canterbury Australia
Hello,
We appreciate your feedback.
We'll check the sleeve lengths to ensure better consistency in our products.
A message has been sent to your account to assist.
Kind regards,
Liam
You weren’t able to provide the product…
You weren’t able to provide the product advertised.
April 17, 2026
Reply from Canterbury Australia
Hello Rob,
We regret that we could not provide the advertised product. We appreciate your feedback and will investigate this issue.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Sizing info is so crooked
Sizing info is so crooked, Returns process expensive. experience was not great.
April 21, 2026
Reply from Canterbury Australia
Hello,
We regret that the sizing and return process were troublesome. We appreciate your feedback and will review these areas for improvement.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Canterbury Quality
High quality clothing, great selection and priced right, good delivery service!
March 28, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I ordered medium pants god 2 size 10…
I ordered medium pants god 2 size 10 kids now got to figure out how to return them went into Brisbane city to return to be told they closed down. Even know the website site was says it was there
April 21, 2026
Reply from Canterbury Australia
Hello Daniel,
We're sorry the pants you ordered were the wrong size and that you had trouble returning them due to incorrect store information. We appreciate your feedback and will investigate this issue.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Not completing order,
Not completing order,
No correspondence about the an item not being in stock and to cancel, now having to pay two seperate postage fees
April 20, 2026
Reply from Canterbury Australia
Hello JP,
We regret that your order was incomplete and that you incurred separate postage fees due to a stock issue. We'll investigate the lack of communication.
A message has been sent to your account.
Kind regards,
Liam
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
11 out of 10 love the product service…
11 out of 10 love the product service fantastic all over review excellent happy to continually by your product thank you
April 20, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Failed to process my order
Failed to process my order, said there was an error. I re-ordered a few days later and it was successful. Got my order in the mail. Then I get another email from Canterbury with tracking details for another order. They processed my first original order AGAIN after they said it failed. Now I have been charged twice and getting 2 lots of clothes I don't need!
April 19, 2026
Reply from Canterbury Australia
Hi Courtney,
I am sorry to hear your recent experience hasn't been positive.
I do want to assist and get this issue resolved and I am confident I can.
Please can you check your email to view the message I have just sent you?
Kind Regards,
Stephen
Website made selection easy
Website made selection easy, parcel can quickly and has expected. Happy 👌
April 13, 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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