PLEASE READ THE REAL REVIEWS! BEWARE, the “100 point check” is fake, they sold me a car with 1 cracked alloy and 3 tires with massive chunks missing. So dangerous. After their attempt of pre... See more
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See what reviewers are saying
I drove 4 hours to go carcart from kent. As soon I got into the car, the tyre pressure light came on, thought nothing of it, thought the system just hadn’t been reset from previous.... See more
We sold our car through Carwow and it was then purchased by CarCart. The whole process was really easy and they collected very promptly a few days later. Steve who collected the car was a proper gentl... See more
5* Service before, during and after purchase Visited Carcart for a car I’d booked a test drive on- didn’t buy it but bought another one from them off their forecourt…..great service during sales pr... See more
Company details
Contact info
Charles Street, WV13 1HG, Willenhall, United Kingdom
- 03330509911
- hello@carcart.co.uk
- carcart.co.uk
Hasn’t replied to negative reviews
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Terrible customer service …
I bought the car last year and cruise control fault came up , they ensured me it would be fixed by the time I bought the car. When I got home with the car, the fault came back up. I have contacted them multiple times and heard nothing back but a snotty reply. Months later, I try cancel my warranty and they have done the same thing, ignore all of my emails! Such a scam

Reply from Carcart
Great and simple service
Easy guys to deal with Q5 was as described in ad would buy from again

Reply from Carcart
Great experience
Great experience. As soon as i arrived Jordan was very helpful. Left me to look around the vehicle and let me test drive it on my own.
Ask if everything was alright and if i had any consorts with it.
From start to finsh very professional and couldn't or asked for a better service and transaction.
100% recommend anyone looking to buy a used car, to give theses guys a call. Won't be disappointed 👍

Reply from Carcart

Reply from Carcart
The whole experience was brilliant
The whole experience was brilliant
Jordan was excellent made you feel comfortable.
Highly recommend carcart

Reply from Carcart
Very confident and quick working
Very confident and quick working. The team explains me everything to know about the car. They told me that they will helm with everything I need, I am very thankful.

Reply from Carcart
Jordan was amazing he was so helpful…
Jordan was amazing he was so helpful from start to finish I was purchasing the car for my husband and he was patient with us and he was amazing as we have our son 17 next year just based on our experience with Jordan I would come here and purchase another car for myself my husband or even our son when the time comes

Reply from Carcart
Amazing!!
Yesterday, was a really tough day, pass my test and went to a dealership who lied and manipulated, I had been turned away at 5.30 with Carcart closing at 6 I thought I’d try there Will who I spoke to was incredible! One of the politest and well spoken lad I’ve ever spoken to! Got me my dream car with zero hassle literally 20 minutes before closing amazing experience! And 110% will be bringing all custom here thank you will!!!

Reply from Carcart
Absolutely 💯
Absolutely 💯
In love with my new car, thank you for your help much appreciated. Enjoy the tunes 😁
Very smooth process
Very smooth process. Bought a 2015 nissan leaf. Received a new MOT prior to handover. Very polite, easy process would recommend.
Excellent customer service by Jordan
Excellent customer service by Jordan!
Super easy stress free experience buying a car from Carcart.
Highly recommended
I saw the car on Autotrader
I saw the car on Autotrader. I spoke with Jordan and the service he provided was first class. From the first phone call to picking the car up he made everything so smooth. He outlined other add on products which were very helpful. Will definitely be recommending Carcart and will be going back for sure.

Reply from Carcart
Fantastic
My Carcart experience was fantastic, would recommend them to everyone, informative, fair priced cars, drive off the forecourt with my new car the same day, over the moon with my purchase 😊

Reply from Carcart
I am very happy with the service…
I am very happy with the service provided. My transaction was quick and stress free. Jordan was very friendly and helpful.

Reply from Carcart

Reply from Carcart
Poor level of service
I have emailed twice with no reply and called on 03330509911 several times but nobody picks up the phone, i have a serious enquiry about my vehicle I purchased 8 days ago. This level of service is very poor and I am tempted to return my purchase within my 14 days as a result. I can't understand if you provide an email and phone number why nobody can email me or call me back.

Reply from Carcart
Great customer service from Will.great…
Great customer service from Will.great choice of vehicles definitely recommended these lads hope to to business in the future
Jordan
Brilliant helpful service from Jordan , good knowledge about the cars. I will definitely go back and have already referred a friend who is also looking for a vehicle.
New car great experience will do business with them again
Good friendly staff with a great attitude towards the customer 👍
Good and friendly customer service.
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