Great friendly staff very efficient called 20 minutes before hand driver was waiting he helped with our luggage and got us to the airport on return called when landed and again he was waiting when... See more
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Review summary
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The service was really good. Staff were very friendly and communicate well what will happen and what to do on our return. We were collected very quickly. Staff Habib and Azz were nice and professiona... See more
Fantastic friendly staff and my car was well looked after while I was away. It would have cost me almost double to use a local taxi service but using my own car was an easier option
Excellent customer service and good communication during drop off and collection. Very helpful staff. Car was waiting for us on return without any delay, will definitely use them again
Company details
Contact info
Coleshill Road 68, B36, Birmingham, United Kingdom
- carparkingbirminghamairport.co.uk
3.4
Average
431 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 week
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Highly recommend this parking service
What a great service we had. Drop off was quick and efficient, called pickup after we collected bags and car was being driven in as we spoke to one of the guys.
March 30, 2025
Unprompted review
Friendly and timely collection and drop…
Friendly and timely collection and drop off of vehicle. 50% cheaper than any other I could find at the time. Chao was working on his own and very busy but managed to at least meet my needs. I am guessing due to staff scheduling and then lack of staff the service could be different to what I experienced. Car appeared to be looked after ok for the week and returned as clean as they received it. Would recommend highly based on my experience
March 28, 2025
Unprompted review
Great service 5 star
Great service on time for collecting & dropping off, good communication
March 25, 2025
Unprompted review
DO NOT USE THIS COWBOY OUTFIT
DO NOT USE THIS COWBOY OUTFIT - THEY RETURNED MY CAR WITH DAMAGED PAINTWORK LEAVING ME WITH A HUGE BILL.They handed my car back in an unlit corner of the car park after dark, so I couldn’t see the massive scrape to the front corner when I collected it. Appalling customer services - I literally never got through once - eventually got a response by email where they flatly denied any responsibility because the photos of the damage were taken in daylight. Only very cheaper than the on-site meet and greet, and definitely not worth the risk.
March 20, 2025
Unprompted review
Great service from start to finish
Great service from start to finish, John was waiting at the car park when we arrived (Which he helped direct us to) and then waiting to greet us on the return with little notice. Thanks again John, great service and would definitely recommend
March 23, 2025
Unprompted review
Simple drop off and pick up
Simple drop off and pick up at Birmingham international station. This may just be a temporary thing but certainly good for the moment.The rep who met us before our departure was extremely helpful and professional and the rep who brought the car back when we returned was helpful and friendly.
March 20, 2025
Unprompted review
Proffesional
The representative who met us before our departure was extremely helpful and professional as was the representative who brought the car back when we returned. All together it was a remarkable stress free experience.
March 13, 2025
Unprompted review
This was the first time using this…
This was the first time using this service and honestly I can't believe how easy it was and stress free! The guy was very helpful with directions and friendly, my car was looked after and even gave it a compliment on collection which is always a nice thing to hear! Thank you!
March 17, 2025
Unprompted review
Everything went quick and easy
Everything went quick and easy. Very friendly staff. Highly recommended.
March 17, 2025
Unprompted review
Quality and professional service
1st time using this service and I highly recommend.
Easy booking, clear instructions and dealt with a polite and professional gentleman.
No waiting around, vehicle arrived in minutes of calling the gentleman when it was ready to go and to be returned.
Quality service and professional.
I will definitely be using this service again.
March 2, 2025
Unprompted review
The driver was helpful and considerate
The driver was helpful and considerate. Smooth process
March 13, 2025
Unprompted review
We were dubious at first but it was…
We were dubious at first but it was great. We were a bit late arriving but had a phone call to check we were on our way!
Not far from the shuttle to the airport. Our car was waiting for us on our return.
Highly recommend
March 10, 2025
Unprompted review
Always a great and efficient service…
Always a great and efficient service from these guys. With convenience being so close to the mono rail for quickness in and out the airport.
March 10, 2025
Unprompted review
The Professional was great!
Easy process from start to finish. Easy communication.
The Professional was a very reliable & helpful.
Great service!
March 13, 2025
Unprompted review
The friendliness
The friendliness, the flexibility, the service , everything . I now put bhm as a first choice airport because its easy to get to and the parking is so easy and great value . The professional is so helpful! Couldn’t be anymore accomodating . Highly recommend.
December 24, 2024
Unprompted review
Superb service…
Superb service from the initial contact when approaching the airport right through to collecting the car on return.
Friendly and prompt driver "The Professional" - definitely recommend.
March 6, 2025
Unprompted review
The Professional
Extremely good service, really friendly chap who had a bit of banter on him as well. No waiting around, car was ready when arrived back. My driver was known as ‘The Professional’ and he lived up to his name!! Highly recommend him
March 9, 2025
Unprompted review
Best service available
Excellent service from booking to collecting car. We had to change our booking due to an event being cancelled and that was no trouble at all. Easy drop off and even easier collection. Was very happy and will certainly use again.
March 10, 2025
Unprompted review
Great parking company
The team were lovely they were friendly and very helpful. Our van was given back to us promptly and would definetly use this company again the price for parking is very reasonable
March 10, 2025
Unprompted review
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