CARPE OMNIA Reviews 

921
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of products and fabrics, noting great fit, comfort, and stylish appearance. Many reviewers also highlight quick and efficient delivery, often appreciating tracking information. However, a significant number of people report severe dissatisfaction regarding refunds, often stating they did not receive their money back after returning items. Some customers also experienced very poor or non-existent customer service, with emails going unanswered or receiving only generic responses. A few people noted issues with delivery, where items were not received, and resolution attempts were unsuccessful.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the excellent quality, comfort, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent fabric and... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some experiencing seamless and responsive... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting that items are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

Bought the lifestyle cargo pants, both the grey and black versions. Both fit me perfectly. Great fit and have great comfort. They look stylish with an oversized Tee. Delivery was relatively quick. Wi... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.5

Average

TrustScore 3.5 out of 5

921 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(921)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order never received

Paid for an item and for delivery - tracking shows that item has still not been handed over to Royal Mail. It has now been over a week.

No response to emails. Website now also showing as ‘under construction’.

Avoid!

March 12, 2025
Unprompted review
Rated 2 out of 5 stars

No reciced paid for item

Have bought an item, money has been taken from my account.. no email or text confirmation and no update on deliver over a week later.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I’ve bought clothes from this company for the past two years and never had any issues whatsoever. Bought v2 light grey cargos last week and came in post start of week top quality 🤌🏽

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid this company!

Please avoid this company!! Absolutely disgusting business practice. There was a clear issue with the product I ordered so I reached out on email to them. Was given clear instructions on how to return the item for an exchange in which I followed and paid for tracked postage all for them to go radio silent and ignore every form of contact since. Seems they are doing it to everyone and are scam artists. They delete all comments relating to this issue on their social media too so act all innocent. Scums!

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful of this company

Be careful of this company. They discount all items on their website and claim they cannot refund you on any items that are not full priced. So I’ve had a hoodie turn up which is like a tent on me and apparently all I can do is exchange it or get store credit because it was an item in the sale. Complete nonsense

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

Sent my items back for a refund still…

Sent my items back for a refund still nothing I would not recommend any one ordering from this company and by the looks there few people with the same issue, I’ll be opening a Facebook page to raise awareness of this company SCAMMERS

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Bought a pair of cargos, slightly too small so organised a return. Once this was approved, returned the item, got confirmation of receipt and have heard nothing from them since despite multiple emails. There is no number to talk to anyone so you literally just have to sit and wait in hope they read your emails. So i'm £45 out of pocket.

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

Awful Experience

I ordered cargo pants for my son for Christmas which was too small. I returned them and asked for a total refund which was not given but they suggested a store credit. I have received confirmation on 30/1/25 that they were received and will provide a gift card within 2-5 working days. I have not received this and have had no response whatsoever to my two emails chasing. I am now out of pocket for £58.00 and will not use this company again in future.

February 13, 2025
Unprompted review

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