CARPE OMNIA Reviews 

921
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of products and fabrics, noting great fit, comfort, and stylish appearance. Many reviewers also highlight quick and efficient delivery, often appreciating tracking information. However, a significant number of people report severe dissatisfaction regarding refunds, often stating they did not receive their money back after returning items. Some customers also experienced very poor or non-existent customer service, with emails going unanswered or receiving only generic responses. A few people noted issues with delivery, where items were not received, and resolution attempts were unsuccessful.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the excellent quality, comfort, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent fabric and... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some experiencing seamless and responsive... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting that items are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

Bought the lifestyle cargo pants, both the grey and black versions. Both fit me perfectly. Great fit and have great comfort. They look stylish with an oversized Tee. Delivery was relatively quick. Wi... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.5

Average

TrustScore 3.5 out of 5

921 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(921)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good expérience

Good expérience
Return of the product to exchange the size. Quick response from customer service and attentive. I recommend

February 6, 2025
Unprompted review
Rated 4 out of 5 stars

Quick delivery

Quick delivery, satisfactory quality of clothing. Only issue- it would be helpful if a clear description of quality and fit was provided to help with sizing. Other than that great product

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a few items in 2024

I purchased a few items in 2024, sent two items back for a different size. Till this day i’ve not received items or refunds. Company is clearly not being run correctly, and isn’t ready to serve the customers efficiently.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery
Really good quality
I love all the styles
I haven’t ordered much but what I have ordered they have been good apart from one cargos I got had a hole in the in between my legs and I had no time to send it back!

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Load of crap

Load of crap, and can’t return. Not being fussy it’s cheap rubbish at high price.

Do no recommend and won’t be purchasing again.
Can only refund items which are full price or you end up with a voucher to buy more crap.

Rubbish company and even shitter returns policy.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Solid experience!

Delivery was very quick, and all fits and looks well. Cargos are comfortable look well. Wish they had a back pocket though, but it’s not the end of the world.

January 18, 2025
Unprompted review
Rated 4 out of 5 stars

Great quality

Bought two pairs of joggers for my son and he loves them. The material feels nice and is good quality at a decent price. Only issue is the length, too long for 5'10" son. So will have to alter them. Reasonable delivery time considering it was around festive period.

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Please avoid

Please avoid, spent £180 on their trousers, each Meduim was truly a size Small. I returned to their prompt emails about how to return, so I did. Then the problems begin, no confirmation for my returns, I tried emailing them every 2 days to understand what's going on and what's happening with my items which are mine because I've purchased them. No response. Absolutely shocking that they scam people in this way. Yes it is a scam, read the other reviews. Will be reporting to trading standards.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

Absolutely disgraceful customer service - ordered two pairs of track pants and paid for delivery. The items were just chucked next to my door in what the royal mail courier thought was a 'safe place', parcel went missing and zero response from Jane who initially responded when I chased the order as it was well past the date expected from the delivery charge. 3 emails sent and not a single response - absolutely useless!

January 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look