CARPE OMNIA Reviews 

921
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the excellent quality of products, highlighting impressive fabrics and durability. Many also appreciate the great fit and stylish designs, finding comfortable and well-fitting pieces. Reviewers often highlight fast and efficient delivery, with many receiving parcels quickly and with tracking updates. Conversely, some people were dissatisfied with the refund process, often reporting unreceived refunds for returned items despite multiple contact attempts. Many also cited poor or non-existent customer service, with ignored emails regarding returns and delivery issues. A few customers noted problems with items not received or delivered incorrectly.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and service, with many customers expressing... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent fabric, great fit, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast and... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the seamless, helpful, and... See more

Refund

Users describe negative interactions with refund processes, with many reporting that despite returning items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more

Rated 5 out of 5 stars

Bought of CARPE OMNIA few times. Never disappointed with the product I get. One of the favorite brands my boys are wearing. Love it. And it's fast delivery with updates and tracking.


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.5

Average

TrustScore 3.5 out of 5

921 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(921)

83 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. I ordered a tracksuit before Christmas. I got an email saying it was dispatched but never received it. When I tracked it Royal Mail said they are still awaiting it from carpe OMNIA. Initially carpe OMNIA customer service replied to my enquiry. Once they knew my parcel was missing/not sent to me they ignored my emails. I have sent about 6? There is no contact number. I still don’t have my parcel, it’s been over a month and they are still not responding.The tracksuit was ordered 22nd of dec. It now seems to be in the sale so if it does finally arrive, I’m paying more for it. I think the website is a scam?

December 22, 2024
Unprompted review
Rated 1 out of 5 stars

Waiting for 3 weeks on my order now…

Waiting for 3 weeks on my order now dispite website showing 5-7 days delivery.

The tracking is showing the goods never left ireland while live in another country.

In the meantime i get email requesting to leave a review of the order i was suposed to receive.

I reached out to their customer service a number of times but am not getting any response.

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

I’d avoid these guys as refunds and responses don’t happen. It’s a real shame as the clothes look great, but there is zero customer service. I’ve been waiting for my refund for weeks since they confirmed they’d received returns and despite a number of emails chasing I’ve not received my £100 + back not had a single response from any one. Now I’m going to have to raise a dispute with my bank which is a massive inconvenience. Can’t really ever have confidence to ever buy again.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Would definitely not recommend ordering…

Would definitely not recommend ordering from this company. Shipping took almost 3 weeks to arrive when I had paid for 48 hour as they didn’t send my order out until I had emailed about it 18 days later. The order was a gift for someone and when they opened it, it unfortunately had stains all over the hoodie. I emailed about this with images and spoke to Jane who was very understanding and helpful for the most part. She offered me a gift card with a bonus and for me to return the items in which they will cover the shipping cost. They were very quick to reply to my emails however when it came to me asking how to return with them covering the shipping and how I can retrieve the gift card, I have had no response . In the past 9 days, I have sent 4 emails and have received nothing back. This is especially disappointing considering my order totalled at £90 and was a present, now meaning they have nothing and now no gift card.

January 19, 2025
Unprompted review
Rated 4 out of 5 stars

Great products for a great price

Great products for a great price. Shipping always on time and never had any issue. I have bought from here many, many times.

Only reason for a 4 star is that every time i buy, i receive a message reading "We reward Loyalty ect". This would be great, as I'm a regular customer but it is never followed up. Just seems a bit disingenuous to be honest.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Still awaiting a refund...

I returned an order before Christmas.
Received an email om 31st December saying my return had been received but 4 emails later still no refund and no response to emails.
Very frustrating

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting for my refund!

I bought some track pants from here for my boyfriend for Christmas. I have sent them back to get a refund & recieved an email to say they have recieved them but still waiting on my refund 3+ weeks later! I’m am really unhappy as these we’re £50!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, the track pants I ordered are top quality the website was easy to use and quick delivery
Can’t fault the company at all will definitely buy from them again

January 13, 2025
Unprompted review
Rated 2 out of 5 stars

Delivery a lot longer than expected…

Delivery a lot longer than expected ordered on a Monday paid for the 48hr and did not get product till Saturday. Customer service do not reply back when challenging them on their policy. Had to pay for returning a faulty product which they received but credit note took very long time to be emailed to me. Would prob avoid for the above reasons

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

These cargo pants are very good quality…

These cargo pants are very good quality and the design is unique.
My husband has ordered these before and after this purchase have made repeat order for the other colours in this design.
My only comment for improvement is that this site should consider expanding to offer xxl sizing.
Communication about and delivery of the order is also excellent

January 7, 2025
Unprompted review

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