Cars 4 Less Reviews 

224
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a great experience we had buying a car from Cars4Less Hull. Dwight was friendly and professional and knowledgeable about the cars on the forecourt. Dwight appeared very honest and ensured the car... See more

Rated 5 out of 5 stars

Our first purchase from this long established business, so we brought a Nissan Juke and the quality of these cars are “outstanding “ ex mobilty so low mileage and mint condition probables never see... See more

Company replied

Rated 4 out of 5 stars

As a fairly local I popped round to check if my tuba would fit in the boot of a Leon Estate. Eddie was very helpful in explaining the pros and cons of petrol v diesel options so when I made the decisi... See more

Rated 5 out of 5 stars

I have often dreaded the purchasing of any used car but the buying process at Cars4Less was made really easy and friendly. The test drive was offered and all the documentation provided. Everything ag... See more

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4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.7

All reviews

(224)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice, family run place

Brilliant service. I was driving our new Kia Sportage home, 1 hour after the test drive.
Everyone was friendly and helpful.

October 9, 2023
Unprompted review
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Reply from Cars 4 Less

Thank You Lozan for your lovely review! We aim to offer the highest level of customer service so very pleased you had a good experience! All the Best, The team at Cars 4 Less

Rated 5 out of 5 stars

Brilliant service

Staff were exceptionally friendly and lovely, did everything that could to make the experience easy. Very time efficient.

September 22, 2023
Unprompted review
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Reply from Cars 4 Less

Thank You so much for your lovely review Jaime. So glad you had a good experience, Enjoy your new car!

Rated 5 out of 5 stars

Fantastic business. 5*

Fantastic business. Nicole was incredible. She was very friendly, patient, professional and knowledgeable. The car I bought was in fantastic condition and I'm so happy with the service I was given. I felt supported from the first contact right through until I drove away in my new car yet never felt pressured towards making a decision. It's also the first time I've been able to view a car and drive away the same day. Very fast and efficient in everything they do! I'll happily look to Cars 4 Less for help in future.

October 7, 2023
Unprompted review
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Reply from Cars 4 Less

Thank You Ric, it was a pleasure doing business with you and meeting your family this weekend. Hope you continue to enjoy your new car, just give us a shout if you need us. Best Wishes - Nicole

Rated 5 out of 5 stars

5* service

Excellent service. Quick, reliable and easy going. The sales woman (Nicole) is an absolute star. 5 star service from start to finish. Thank you so much Cars4Less.
Also special mention to Eddie the owner. Fantastic bloke and a great experience. Cheers

September 26, 2023
Unprompted review
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Reply from Cars 4 Less

Thank You for your lovely review Matthew! Means a lot to us as a small family run business. We wish you all the best with your new car - Nicole

Rated 5 out of 5 stars

Nice family business

Nice family business. Very helpful and communicative. Car was as sold described.

September 27, 2023
Unprompted review
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Reply from Cars 4 Less

Thank You so much Laurence for your kind review, we hope you continue to enjoy your lovely new car.
Kind regards, Nicole

Rated 1 out of 5 stars

Awful customer service

I purchased a Zafira in May 2023, & part ex my previous car. Nicole was aware that the V5C for my vehicle had my previous details on and therefore required a replacement. She was made aware there may be a delay due to issues with new owner of previous property. She said it wasn’t a problem. 5 hours after purchasing the car, I was stranded on a car park as I had returned to the car after shopping and the battery was dead. Cars4Less was closed as was the warranty company. A member of the public had to jump start me to get home. The following day, I came to use the car and the battery was dead. Called Cars 4 Less but the man who answered the phone said he couldn’t help as he only stood in for someone on a Sunday and I would have to call back on Tuesday. I needed the car working obviously so the AA were called and after a 6 hour wait for them, I had to pay £159.99 for a new battery. The warranty company were still not open. Spoke to Nicole on the Tuesday who agreed to refund me if I sent the invoice in which I did via email (took 4 weeks to get a refund) A few days later, I went to use the air con only to realise that wasn’t working either and neither were the heaters. So I called warranty who advised I go to a garage of my choice to get it looked at. I was without my car for half a day while this was being looked into. Was told I needed a new heater system, approx £450, and another day without my car to fit it. Between Nicole and the warranty company, it took over 4 weeks to agree what would be paid and how, 4 weeks that I was without air con during the summer. The car went to have the part fitted so I was without the car again. In this time, the new V5C was sent to my previous address where the owner had destroyed it and so I had to request another via DVLA. Unfortunately there was a very lengthy delay with the DVLA on producing this and while waiting, I was told by Nicole that if they didn’t receive the V5C by a certain date, then they would be sending the car to auction with my personalised reg on it, which caused me upset as that reg was a gift from my late grandfather. This delay was caused by DVLA not me. I chased and chased the DVLA over 6-8 weeks and eventually, they issued a new logbook and advised that as soon as I received it, to contact them and inform them that I had traded my old vehicle in to Cars 4 Less. I was concerned that this would add another owner to the car and didn’t want to cause any further inconvenience to Cars 4 Less, but I was also paying tax on both the new car and the previous car so I wanted to make sure this would stop. So I emailed Nicole and asked what she would rather I do. She responded advising that if I sent it straight to her rather than informing DVLA myself, she would put the vehicle as sold and I would no longer have to pay for the tax on it. I did as she asked. I emailed her to confirm receipt of the V5C and she confirmed she had received it on 29th Aug. So I cancelled my car tax direct debit as she said she would stop this. On 12th Sept, I received a ‘Failure to insure’ penalty notice for my previous vehicle, a fine of £100, reduced to £50 if paid by 9th Oct, for the fact that on 7th Sept, that car was not taxed or insured but still showing in my name and no one has yet logged it as sold/ part ex. I emailed Nicole to ask what she was prepared to do to resolve this as I was being fined because she had obviously not done what she said she would, and she responded saying that the V5C’s for part ex vehicles are not dealt with by her, and that it is the car owners responsibility to inform DVLA of exchange of vehicle! That wasn’t what she said when she asked me to send the document directly to her and she would sort it. She is now saying that a loss was made on the vehicle I part ex’d because of the delay in getting the V5C and she is not prepared to cover any cost of this fine. A fine I wouldn’t have got had I informed DVLA myself which is what Nicole told me not to do. All in emails that I have forwarded to her showing what she said. Disgusting customer service. Avoid this company.

September 12, 2023
Unprompted review
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Reply from Cars 4 Less

Hi Emma, I feel the general public reading this essay of a review, will understand what kind of challenging customer you have been. Everything you have asked for we have complied with and all money for claims regarding your purchased vehicle have been met. A personal plate is TOTALLY your issue and responsibility not ours. AGAIN, the person living at your old house ripping up your V5 is your problem and not ours. Of course, after 2 months we are going to want to send your car to auction, at the end of the day we are a business and have to turn over cars and cash. However we held on to this car for over 3 months, causing depreciation of over £400. Once the V5 arrived for the car, as you can imagine the trader collected it straight away as he had anxiously waited long enough - the V5 was then put to trade thereafter. The fees you have incurred from this long wait are a DVLA issue and not with us. It seems to me, the more you do for certain people, the less you are thought of.

Rated 5 out of 5 stars

Our first purchase from this long established company

Our first purchase from this long established business, so we brought a Nissan Juke and the quality of these cars are “outstanding “ ex mobilty so low mileage and mint condition probables never seen a motorway
We went to Bristol street and Available cars….do you self a favour Don’t bother buy one from these guys!
Nicole was a pleasure to deal with and no BS 10 out of 10 for the experience.
Paul and Jo Woolley

July 14, 2023
Unprompted review
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Reply from Cars 4 Less

Thank You so much for your lovely review guys! Hope you enjoy your new car :)

Rated 5 out of 5 stars

great friendly car sales family cars 4 less

i have never bought on line before without seeing and test driving a car before so i was a bit nervous to part with my money after i put a deposit on the car to reserve it i had a call next day from cars 4 less they where very helpful and reassuring that they had a good reputation and if i was not sure about buying the car unseen i could arrange to go down and view it i felt comfortable to pay the whole amount for the car unseen as i couldn't get down there the car arrived and to my surprise it was in mint condition like it had come out of a showroom this family run business at cars 4 less are worth taking a look at absolutely amazing service will buy a car any time from them xx

July 13, 2023
Unprompted review
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Reply from Cars 4 Less

Thank You so much Paul, really means a lot to receive such fantastic feedback from one of our customers. It was a pleasure to deal with you from start to finish, so pleased you are happy with your new car :) xx

Rated 5 out of 5 stars

5 star+ experience

Picked up our Nissan Qashqai yesterday from Cars 4 Less and we had nothing but a positive experience with Nicole.
Smooth, relaxed process from start to finish with absolutely zero pressure. Nicole was supportive of us and respected our wants and needs, even with our millions of daily questions.
We would 1000% recommend Cars 4 Less for anyone on the hunt for a decent car with low mileage at a great price. Family run and just decent people!
Thanks Nicole - we can't wait to make lots of memories as a family in our new car.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Ford Kuga experience

I looked on line for a Ford Kuga and cars4less came up. I did a bit of research on the company was pleased to see a family run business.
I rang to make an appointment with Nicole to view 2 cars on Saturday morning. On arrival both cars were in the showroom and ready for viewing. Nicole was excellent, very knowledgeable and left me to look around at my leisure. No hard selling, very impressed.
I took a car out on test drive, again, no pressure.
Arrived back at the showroom, asked a few questions and said I would be in touch.
I called later that afternoon and left a deposit.
Tuesday afternoon I called, paid and collected. All was ready.
I have to say that buying from Nicole was a very easy and enjoyable experience and I will recommend them to my family and friends.

October 11, 2022
Unprompted review
Cars 4 Less logo

Reply from Cars 4 Less

Thank You Steve for your very kind review! You were a pleasure to deal with and was lovely having a chat with you, I'm so pleased that you're happy with your new car. All the Best - Nicole and the team

Rated 5 out of 5 stars

Purchased my Skoda SUV from Cars 4 less…

Purchased my Skoda SUV from Cars 4 less and the service was exceptional.
Friendly, stress free and kindly extended the warranty to a full year with MOT.
The car was kept on hold while I drove from Edinburgh without me leaving a deposit.
The car was also dropped off at my work place with no extra charge.
I’m so happy with my car, after studying the market for a while the price here was great value compared to other garages.
Highly recommend

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. No hard sell and bought a really low mileage Qashqai at a great price. Nicole even arranged for me to be picked up from the train station when I travelled from Manchester to collect.
Highly recommend. Thanks very much Nicole

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

I have recently purchased a car from…

I have recently purchased a car from Cars 4 less. The service was brilliant. Friendly and professional.
I would definitely recommend and when purchasing any next car I would definitely contact cars 4 less first.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and prices

We have recently purchased a car from Cars 4 less. The service was brilliant. Friendly and professional. The car is great. The car is perfect for us and was a great price.
We would definitely recommend and when purchasing our next car we would definitely contact cars 4 less first.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

We have had a really positive…

We have had a really positive experience buying a car here. Friendly and very helpful. Great attention to detail in preparing the car for sale. We felt looked after. Plus the price of the car compared really well with other garages for same model, mileage and condition.

June 2, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I bought a car from cars 4 less 6 years ago and recieved exceptional service, it was a no brainer to then go back to cars 4 less to purchase my next vehicle. They made it such an easy process and kept me updated throughout. Would definitely recommend and will be going back to cars 4 less if/when I need my next vehicle.

May 22, 2022
Unprompted review
Rated 4 out of 5 stars

Knowledgeable traders selling well priced cars

As a fairly local I popped round to check if my tuba would fit in the boot of a Leon Estate. Eddie was very helpful in explaining the pros and cons of petrol v diesel options so when I made the decision later to purchase a Leon they were the obvious choice for a car I'd seen, especially as the price had just dropped. Nicole arranged a test drive for me and then took the buying process through to drive away same day.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

One of the best experiences I’ve had buying a car in 30 years. Nicole and her team are 5*. Great communication and even arranging complimentary collection from train station. Would definitely buy from them again

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

The service provided by this company is…

The service provided by this company is amazing and professional. I got a car sorted out over the phone within 30 mins by Nicole who is a kind and professional person. She gave me a date for them to deliver my car and it was fast and on time. When the car arrived I could see that it was kept in good care. I am very happy with this company and its amazing service. 😎

May 11, 2022
Unprompted review

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