We traveled from Banbury to Northampton to reach Carsa for our car. The reception staff was friendly, offered us water and candies, was ready to answer questions and quick to admit when the questions... See more
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Review summary
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Reviews shaping this summary
Really thorough information given, not rushed at all Jake spent a lot of time listening to our thoughts and finding cars we would potentially like No pressure to buy, really friendly. Great expe... See more
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Illy was really helpful and patient, despite my technical issues sorting out car insurance. He quickly resolved a minor issue with the bonnet sensor and provided so.e missing items from the boot. Noth... See more
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Great service with knowledgeable sales men: Dannish dealt with my purchase from start to finish and was extremely helpful & professional throughout the entire process. Scott, the manager of Carsa Dur... See more
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Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
258 Bridge Road, SO31 7FL, Southampton, United Kingdom
- 02046425441
- social@carsa.co.uk
- carsa.co.uk
Summer price drops
4.3
Excellent
14K reviews
Asks customers to review
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Brilliant experience from Kai and Jovan
Brilliant experience from Kai and Johan
August 12, 2026
Unprompted review
Reply from Carsa
Dear Miss Murkett,
We're so glad you had such a brilliant experience with us! We truly appreciate your kind words.
Best Regards,
The Carsa Team
Jordan and Rosie and Ariz all help make…
Jordan and Rosie and Ariz all helped make buying my new car a simple pain free process..
Would recommend
August 12, 2026
Unprompted review
Reply from Carsa
Dear Jason,
Thank you for taking the time to share your experience. We're delighted to hear that our team made buying your new car a simple and pain-free process. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Jordan and Emma at towcester should be…
Jordan and Emma at towcester should be the president. Great guy. Blown away by a million miles. Will be sipping my champagne tonight after his service.
August 12, 2026
Unprompted review
Reply from Carsa
Dear Pelumi,
We are absolutely delighted to hear about your fantastic experience! It's wonderful to know that our team made such a positive impression. We truly appreciate your kind words.
Best Regards,
The Carsa Team
Ellie was really helpful and very easy…
Ellie was really helpful and very easy to deal with.
August 12, 2026
Unprompted review
Reply from Carsa
Dear Nigel,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was helpful and easy to deal with.
Best Regards,
The Carsa Team
Very fast and friendly service
Very fast and friendly service. The team at Carsa were professional, helpful, and made the whole process easy. Highly recommended!
August 12, 2026
Reply from Carsa
Dear Adrian,
Thank you for taking the time to share your experience. We're delighted to hear that our service was fast and friendly, and that our team was professional and helpful, making the process easy for you. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Lovely service
Charlotte was really supportive throughout the process and answered all the questions we had. Made the process really easy. Thank you!
August 12, 2026
Reply from Carsa
Dear Jess,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was supportive and made the process easy by answering all your questions. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Danielle,
We are so pleased to hear about your excellent experience with our team. Thank you for your kind words and high recommendation; we truly appreciate your positive feedback.
Best Regards,
The Carsa Team
Waste of time
I arranged a viewing of a vehicle in Bradford, When I got there the vehicle had damage that was not highlighted in the images prior to viewing it, The manager said it is strictly sold as seen, before i made my mind up to take the vehicle or not I asked the salesman to confirm they would honour the value I was offered online , he said no we never offer the price you get online as it is AI. without even looking at my car he said it would probably be about £1500 less than i had been quoted, safe to say I walked away and bought somewhere else. I would say don't bother using Carsa if you want to trade your current vehicle in
August 10, 2026
Unprompted review
Reply from Carsa
Dear Dean,
Thank you for taking the time to share your feedback and for considering Carsa Bradford. We’re sorry to hear that your visit left you disappointed, particularly regarding the condition of the vehicle and the part-exchange valuation.
We appreciate how frustrating it must have been to travel to view a vehicle and then feel that the information provided about your part exchange did not meet your expectations.
We will look into the concerns you have raised internally, including the vehicle presentation and how the part-exchange valuation was communicated.
Thank you again for considering Carsa and for bringing this to our attention.
Best Regards,
The Carsa Team
I came to view a vehicle and ended up…
I came to view a vehicle and ended up leaving with one. The service provided by both Kealan and Karan was phenomenal, I was able to make my own choice without any interference and nothing was too much trouble. Their customer service skills were excellent.
August 12, 2026
Reply from Carsa
Dear Isshika,
We are delighted to hear you had such a positive experience and that our team provided phenomenal service. It's great to know you felt comfortable making your own choice without interference, and that nothing was too much trouble.
Best Regards,
The Carsa Team
Car purchase
Car very good condition,nice price, would buy a car from them again
July 18, 2026
Unprompted review
Reply from Carsa
Dear James,
We're delighted to hear that you found your car in very good condition and at a nice price. We appreciate your positive feedback and look forward to assisting you again in the future.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Alexandra,
We're delighted to hear you had such a great experience with our team today. Your recommendation means a lot to us, and we truly appreciate your positive feedback.
Best Regards,
The Carsa Team
Very relaxed showroom no hard sell
Very relaxed showroom no hard sell, sales team only came to us when we needed them, PX was as quoted near enough anyway pleasant experience and happy with car
August 11, 2026
Reply from Carsa
Dear Steven,
Thank you for taking the time to share your experience. We're delighted to hear you appreciated the relaxed atmosphere and that our team was there when you needed them. It's great to know you had a pleasant experience and are happy with your car.
Best Regards,
The Carsa Team
Excellent experience!
I came into Carsa knowing what I wanted, just needed to check the car itself. The man who greeted me was so helpful. He was called Josh Hotson. From the moment he greeted me, everything was extremely smooth; he had me up and running for a test drive quickly and once I was happy with the car, he helped me complete the purchase quickly. He was able to answer my long list of questions well and when he didn’t know an answer, he would find out; which I appreciated. It was very busy and he was dealing with other customers but I appreciated the communication so I knew what was happening and when. He went above and beyond to help me get my dream car. Thank you!
August 3, 2026
Reply from Carsa
Dear Charlotte,
Thank you for sharing your wonderful experience. We are delighted to hear that our team member provided such exceptional service, making your test drive and purchase smooth and efficient. It's fantastic to know that their communication and dedication helped you find your dream car.
Best Regards,
The Carsa Team
Back street garage
So if it be zero stars that would be good. Have a look at my three previous reviews. Every review carsa give an AI response how sorry they are and they ask for further details so they can respond to me. Three times I’ve given the same info and not one phone call.
Charlie has responded to my son once but since then nothing, no phone calls and no emails! Don’t be like Charlie
August 11, 2026
Unprompted review
Reply from Carsa
Dear Roger,
Thank you for taking the time to share a further update regarding your son’s experience with Carsa. We’re sorry to hear that he has continued to experience difficulties obtaining updates and that, despite the information already being provided, you feel there has been no meaningful follow-up.
We appreciate how frustrating this must be for your son, particularly given the ongoing nature of the situation and your previous attempts to raise it.
We will look into your son’s case internally, including the communication and follow-up to date.
Thank you again for sharing your son’s experience and for continuing to bring the matter to our attention. We’re sorry that his experience has not been what he should have expected from Carsa.
Best Regards,
The Carsa Team
Excellent service at Carsa branch in Southampton
When I wanted to buy my Lexus from Southampton, I was assisted by Dominic . His service was very professional and kind. I felt safe , well informed and most importantly listened to. Carsa in Southampton must be very proud to have a dedicated team member like him. Thank you for your time and assistance. Highly recommended 👌
August 9, 2026
Unprompted review
Reply from Carsa
Dear Maggie,
Thank you for taking the time to share your experience. We're delighted to hear that you felt safe, well-informed, and listened to during your car purchase. We appreciate your high recommendation.
Best Regards,
The Carsa Team
Very good staff
Very good staff, friendly and helped me buy my car there and then! Would definitely recommend, felt very happy with the service
August 11, 2026
Reply from Carsa
Dear Tia,
Thank you for taking the time to share your experience. We're delighted to hear that our staff were friendly and helpful, allowing you to purchase your car on the same day. Your recommendation means a lot to us.
Best Regards,
The Carsa Team
I asked for battery report and still…
A month ago when I bought car, I asked for battery report and still waiting.
Also trying to contact with shop (Carsa Durham) but after pressing buttons nobody picked up phone to have chat.
July 11, 2026
Reply from Carsa
Dear Jaro,
We are concerned to hear about your experience. We are actively looking into why you haven't received the battery report and the difficulties you faced reaching us.
Best Regards,
The Carsa Team
Picked up my car from Wolverhampton…
Picked up my car from Wolverhampton Carsa. Baron and Katan looked after me. Great experience
August 11, 2026
Unprompted review
Reply from Carsa
Dear Priya,
Thank you for sharing your positive experience. We are so pleased to hear that our team provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future.
Best Regards,
The Carsa Team
Adam for Halsowen
Adam for Halsowen was very helpful and kind when I was buying my first car. Great price and great people!
August 11, 2026
Unprompted review
Reply from Carsa
Dear David,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was helpful and kind during your first car purchase, and that you found both the price and the people to be great. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Service spectacular explained …
Service spectacular explained everything well good interview
August 11, 2026
Reply from Carsa
Dear Keith,
We're glad to hear our service was spectacular and that we explained everything well during your interview. Thank you for your kind words!
Best Regards,
The Carsa Team
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