We have had two car seats from Natalie and she has never steered us wrong she’s incredibly knowledgeable about the products she holds and will be sticking with her in future. After sales care cannot b... See more
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Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.
Contact info
Unit 1 The Links Business Estate, Raynham Road, CM23 5NZ, Bishop's Stortford, United Kingdom
- 07542 849230
- info@carseatninja.com
- carseatninja.com
Good sales service
Helpful and informative advice in planning for 3 across the backseat. Website is easy enough to use.
The only place I go to for a car seat advice
This is my 3rd experience buying a car seat from Natalie and each time she has been very friendly, knowledgeable and helpful. I can't recommend this company enough for buying safe rear facing seats!
Fantastic aftercare
I've bought two seats from Car Seat Ninja and her aftercare is fantastic. I wouldn't shop for a car seat anywhere else.
Really helpful and knowledgable
Really helpful and knowledgable. After a very rude and abrupt sales person from another supplier, it was lovely to deal with Natalie. She came to my home to test a couple of seats and I’m so pleased with my purchase.
The time spent to explain and…
The time spent to explain and demonstrate the differences in the seats and it being at my home was very much appreciated.
Fantastic car seat
Extremely quick response to our questions. Car seat was delivered within 3 days. Our 3 year old Granddaughter loves her new car seat as do we as it allows her to be rear racing for the next few years which is safer.
Cannot recommend Natalie enough
Cannot recommend Natalie enough, I contacted her a year ago for advice as I was unhappy with my twins fit in their infant carriers I purchased elsewhere before they were born. Natalie was very informative and helped me purchase new ones. Fast forward a year and I wanted to purchase ERF seats, natalie visited me showed me all the different options, advised me of the pros and cons and again helped me make a decision that was best for us. The customer service is absolutely outstanding and I will be recommending car seat ninja to friends and family.
Very knowledgeable
Answered my questions promptly regarding the product I was wishing to purchase, had great knowledge of the item I bought and will definitely be returning in the future.
We purchased two Britax car seats…
We purchased two Britax car seats through Car Seat Ninja and were really happy with them. She was so lovely and friendly when she came to fit them for us. Very very happy!
Lovely company
Quick delivery, great price and aftercare/advice was brilliant. No bother to send photos for a fit check. Thank you!
Very helpful advice and guidance
Very helpful advice and guidance on fit and what accessories were correct for transferring the seat more easily between cars. Thanks Natalie
Amazing Service 5*
The representative was really helpful and knowledgeable about car seat safety and regulations. We've been to their location and tested few products in our car to make sure they fit correctly.
The representative was happy to do a price match when we found the product we wanted at a lower price and they delivered the product and installed for us showing us step by step the installation process of the car seat. Overall, amazing service. If you are like us and care a lot about car seat safety, I would highly recommend Car Seat Ninja.
Great service
Great service, gave advice on what was the best seat & came out to install. Well worth the money to keep my little one safe
Exceptional knowledge and advice.
Natalie was exceptional with her service, communication and advice. She went above and beyond to put my daughter at ease and make sure we found the right seat for her as we took the slightly scary step to turn forward facing. I would not hesitate to recommend Natalie to anyone who is looking for a safe car seat option.
Black Belt in Car Seats
Natalie has such a nice, professional manner and asks the right questions to ensure you choose the correct product for your budget and circumstances. Delivery was super fast and I love my new seats. Natalie proactively offered a fit check and provided some handy tips. A pleasure to do business with. I will recommend Car Seat Ninja to all my friends and family.
The best person for car seat fitting & advice !!
Natalie is super knowledgable was really helpful with choosing a car seat for my 1 year old! She came to the house to let us try some seats out before making a decision on what we wanted. We chose the axkid movekid for mine and my MIL car and britax romer max safe pro for my mums as we wanted ERF seats that are going to last! Couldn’t be happier with the seats and service and love that we were able to deliver the seats to her for her to then come and fit into the cars for us showing us how they fit & fit checking my daughter in the seat.
At first we had a lot of head flopping in the axkid where it’s more upright than the infant carrier and I messaged Natalie who reassured me after a few weeks she would adjust which she has! I will recommend the car seat ninja to anyone needing car seats as the prices and service are really good!
Great experience from start to finish
Great experience from start to finish. The lady who helped us decide on a car seat for grandparents car. She has great expertise & knowledge. We went with the Axkid mini kid 2. Delivery was quick annd arrived well packaged. We live up north so we installed this ourselves but the lady was in hand to help us virtually. Thank you so much.
Fantastic service
Fantastic service, came to our house to check the installation of our car seat bought elsewhere and also personally delivered a seat bought for my mums car. Highly recommend!!
Natalie is amazing
Natalie is amazing, so helpful and quick! I recommend her to everyone
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