This shop offers hard-to-find, high-quality cross stitch materials such as overdyed embroidery flosses from Weeks Dye Works and Classic Colors, among others. They offer a wide range of lovely linen an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Website works really well, especially when ordering large quatities of thread like I usally do. Wide variety of payment and shipping options. And, most imporantly, everything is delivered, no missing... See more
Company replied
I never would have paid for this cross stitch magazine had it not been for Linen and Scraps on Flosstube. After seeing Molly’s work multiple times, I just had to get the pattern bc it’s absolutely bea... See more
Company replied
I received my fed ex package (US) quickly but it was all torn up and dirty with the thread pulled apart, and possibly some missing. I refused the package, but Casa Cenina responded quickly once I let... See more
Company replied
Company details
Written by the company
The greatest online shopping for counted cross stitch kits and charts, Embroidery, Patchwork, Scrapbooking, Fabrics, Yarns, Haberdashery.
Contact info
località Cenina, 184/B, 52010, Capolona, Italy
- +390575421407
- shopping@casacenina.com
- casacenina.com
4.9
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Christmas Sampler
This purchase was easy to make, arrived quickly even though it was overseas, well packaged, and arrived safely.
October 29, 2025
Reply from Casa Cenina
That’s lovely to hear, Correne! We’re really glad your parcel made it safely across the miles and that your Christmas sampler is now with you, ready to add a touch of festive charm to your stitching moments. Thanks for trusting us with your creative adventures!
The Casa Cenina Team
Fast and reliable delivery
Fast and reliable delivery. Always contact me quickly if there is a query with my order
October 17, 2025
Reply from Casa Cenina
Thank you, Pia! We're delighted to know you appreciate our fast and reliable delivery, and that our team’s quick communication makes your shopping experience even better. We look forward to accompanying you in many more creative projects!
The Casa Cenina Team
It was very quick to make the order and…
It was very quick to make the order and receive it at my home.
October 27, 2025
Reply from Casa Cenina
Thank you André! We’re glad to hear that your order arrived quickly and that the whole process was smooth for you. We hope your new creative supplies inspire wonderful projects!
Happy stitching ;-)
The Casa Cenina Team
Reply from Casa Cenina
Thank you so much Elena! We're delighted to know that you’re happy with both the quality of your purchase and the fast shipping. Your satisfaction means a lot to us, and we hope your new stitching project brings you plenty of creative joy!
Happy stitching,
The Casa Cenina Team
Reply from Casa Cenina
Thanks so much, Magdalena! We’re thrilled your order arrived in a flash 🚀!!! Hope it brings extra joy to your creative projects!
The Casa Cenina Team
Questions asked and answered
Questions asked and answered! I will purchase from this website in the future
October 10, 2025
Reply from Casa Cenina
Thanks for sharing, Bonita! We’re really happy you got all your questions answered and enjoyed your experience. Can’t wait to see you back for more creative projects!
The Casa Cenina Team
Great experience as always before.
Great experience as always before.
Fast shipping, great customer service!
Great offer of sewing and embroidery supplies, also a great deal on Tilda fabric and Aurifil thread.
October 21, 2025
Reply from Casa Cenina
Thank you so much for your lovely review, Lada! We’re thrilled to hear that your experience was smooth and enjoyable again. It’s wonderful to know that the fast shipping and our range of sewing and embroidery supplies, including Tilda fabrics and Aurifil threads, helped make your projects even more special.
Happy stitching ;-)
The Casa Cenina Team
Very happy customer
I find it difficult to find a wide range of sewing supplies online, until now.
Great range of products- freezer paper for quilting at an incredible price compared to other websites.
Easy to navigate website, competitive prices and very quick delivery - Grazie!
October 20, 2025
Reply from Casa Cenina
Thank you so much for sharing your experience, Morele! We’re thrilled that you could finally find the sewing supplies you were looking for, and that the freezer paper stood out. It’s great to hear that browsing our site was easy and that your order arrived quickly.
Enjoy your projects ;-)
The Casa Cenina Team
Great shop!
October 3, 2025
Reply from Casa Cenina
Thank you so much for your 5-star review Anna! We’re delighted to know you had such a great experience with our shop. Your kind words mean a lot to us, and we can’t wait to welcome you back for more creative inspiration!
Happy stitching ;-)
The Casa Cenina Team
Excellent service
Not the cheapest but the service is excellent, delivery is very quick. The last few years the cost of delivery has increased significantly but that seems to be the case at many other online shops too. I've been shopping with Casa Cenina for over a decade now and I can certainly recommend this place.
October 2, 2025
Reply from Casa Cenina
Thank you so much for your kind words, Kris! We really appreciate your loyalty over more than ten years ;-) it means the world to us. We’re glad to hear that our fast delivery and attentive service have continued to meet your expectations, even with rising shipping costs. Your recommendation truly warms our hearts, and we look forward to helping you with many more creative projects!
Happy stitching!!!
The Casa Cenina Team
Reply from Casa Cenina
Agnes, what a pleasure to read your wonderful review :-) thank you! We’re so happy that you found our website easy to browse and that your order reached you so quickly. It’s always our goal to make your shopping experience smooth and enjoyable.
Happy stitching!!!
The Casa Cenina Team
Fastest delivery!
October 10, 2025
Reply from Casa Cenina
Thank you so much for your 5-star review, Laura! We’re thrilled to hear you were impressed with our fast delivery. Your satisfaction means a lot to us, and we can’t wait to have you back for your next creative project!
The Casa Cenina Team
The delivery is quite expensive and…
The delivery is quite expensive and gets more and more expensive yearly.
Good variety of brands. When there are discounts of the website, the prices are quite good. In general I am happy with their service.
July 24, 2025
Reply from Casa Cenina
Thank you very much for sharing your thoughts, Ekaterina 🌷
We completely understand your concern about shipping costs — unfortunately, transport prices have increased everywhere, and we always try to offer the most reasonable options possible.
We’re really happy to know that you appreciate our variety of brands and enjoy the discounts when they’re available. Your satisfaction means a lot to us, and we’ll keep doing our best to make your experience with Casa Cenina a pleasant one every time!
The Casa Cenina Team
Reply from Casa Cenina
Thanks for your feedback, Ruth! It’s great to hear that placing your order and keeping track of it was straightforward 😄 We hope your next creative project with us is just as smooth!
The Casa Cenina Team
The place for all your handcraft supplies
Good quality products and quick shipping.
This time I have bought a mad for plaid zipper bag, and I love it. It is such a nice projectbag, and I am going to cross stitch it.
October 3, 2025
Reply from Casa Cenina
Thank you so much for your review, Ingrid! We’re thrilled to hear how much you love your plaid zipper project bag!! It really sounds like the perfect companion for your cross-stitch creations. It’s wonderful to know our products can bring a little extra joy and inspiration to your crafting. We can’t wait to see what beautiful pieces you’ll make with it!
The Casa Cenina Team
You offer great discounts and choice of…
You offer great discounts and choice of postage. The packages come fast. Staff help out with problems very fast.
October 3, 2025
Reply from Casa Cenina
Thank you so much for your lovely review, Marie! We’re thrilled that you enjoy our discounts and shipping options, and that your packages arrive quickly. We’re always happy to help sort out any issues, and it’s wonderful to know our support makes a difference.
The Casa Cenina Team
Great experience!
Great experience. They sent the order quickly and it was exactly what I wanted!
There was a problem with the courier finding our villa but they worked with the courier to get the fabric to me on time!!! If I’m visiting Italy again, I would order from them!
October 3, 2025
Reply from Casa Cenina
Thanks so much for your kind words! We’re really happy your order arrived quickly and was just what you wanted. It was no problem helping sort things out with the courier so your fabric got to you on time. We’d love to see you back at Casa Cenina next time you’re in Italy!
The Casa Cenina Team
Very helpful staff
Very helpful staff. Order received was fast. Order was perfect in every way. Would definitely do business with them again!
October 3, 2025
Reply from Casa Cenina
Thank you so much for your wonderful review, Kathleen! We’re thrilled to hear that your order arrived quickly and was perfect in every way. It’s always a joy to assist you, and we can’t wait to welcome you back for more creative projects with Casa Cenina!
The Casa Cenina Team
Wonderful service as always
Wonderful service as always. Very prompt and quick to deliver goods. Very happy with any product I have purchased from you.
September 19, 2025
Reply from Casa Cenina
Thank you so much for your lovely feedback, Annette! We’re thrilled to hear that our service and delivery always meet your expectations. It’s wonderful to know you’re happy with every product you’ve purchased from us. We look forward to bringing more joy to your creative projects!
The Casa Cenina Team
Always fast and reliable service!
September 24, 2025
Reply from Casa Cenina
Thanks a lot, Marianne! We’re so glad our speedy and reliable service makes your experience smooth and enjoyable 😊. Can’t wait to help with your next creative project!
Happy stitching!!
The Casa Cenina Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.