This shop offers hard-to-find, high-quality cross stitch materials such as overdyed embroidery flosses from Weeks Dye Works and Classic Colors, among others. They offer a wide range of lovely linen an... See more
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Review summary
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Reviews shaping this summary
Website works really well, especially when ordering large quatities of thread like I usally do. Wide variety of payment and shipping options. And, most imporantly, everything is delivered, no missing... See more
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I never would have paid for this cross stitch magazine had it not been for Linen and Scraps on Flosstube. After seeing Molly’s work multiple times, I just had to get the pattern bc it’s absolutely bea... See more
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I received my fed ex package (US) quickly but it was all torn up and dirty with the thread pulled apart, and possibly some missing. I refused the package, but Casa Cenina responded quickly once I let... See more
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Company details
Written by the company
The greatest online shopping for counted cross stitch kits and charts, Embroidery, Patchwork, Scrapbooking, Fabrics, Yarns, Haberdashery.
Contact info
località Cenina, 184/B, 52010, Capolona, Italy
- +390575421407
- shopping@casacenina.com
- casacenina.com
4.9
Excellent
1K reviews
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Quality and fast delivery
I am from Slovakia and have ordered goods from your store several times, I have never been disappointed. You have to wait longer for something, but it is always written on the goods that there is a later delivery. Everything I ordered was well packaged and delivered relatively quickly. I would be happy to order something from you again in the future. I highly recommend this store.
August 23, 2025
Reply from Casa Cenina
Thank you so much, Mária! 💛 It truly warms our hearts to hear that our quality, careful packaging, and delivery have always met your expectations, even all the way from Slovakia. Your trust and kind recommendation mean the world to us, and we can’t wait to be part of your next creative adventures!
The Casa Cenina Team
Delivery fee is high
First off... the delivery charge is higher than the amount of the item bought no matter if its only 2pcs or 3 small items. There should be an adjustment for lighter items on delivery fees.
August 23, 2025
Reply from Casa Cenina
Thank you for your feedback, Lucrey! 🌿 We completely understand your concern about delivery fees and appreciate your honesty. Shipping costs can be tricky with small orders, but your suggestion is very valuable, and we’ll keep it in mind to improve the experience for lighter items. We hope your new projects still bring you lots of creative joy!
The Casa Cenina Team
You were prompt
You were prompt. EFFICIENT& accomodating . . It is rare to find good service. THANK YOU TO THE TEAM
August 23, 2025
Reply from Casa Cenina
Thank you so much, Géraldine! ✨ We’re thrilled that our prompt and accommodating service made a difference. Your kind words truly mean a lot to us, and we hope your creative projects bring you as much joy as your feedback brought us!
The Casa Cenina Team
Excellent service and wonderful…
Excellent service and wonderful products. Happy with every purchase.
August 23, 2025
Reply from Casa Cenina
Thank you, Clarissa! 😊 We’re delighted that every purchase has brought you joy. It’s wonderful to hear that our service and products meet your expectations—may your upcoming projects be just as lovely and inspiring!
The Casa Cenina Team
Always excellent!
The best online craft shop in EU - great selection and excellent service!
August 20, 2025
Reply from Casa Cenina
Thank you so much, Nadezhda! 🌟 We’re thrilled to hear you consider us the best online craft shop in the EU. Your kind words about our selection and service mean a lot, and we hope your next projects are filled with joy and inspiration!
The Casa Cenina Team
Fantastic service
Fantastic service! Great variety of quality products and super fast express delivery — my order arrived in Portugal the very next day. Highly recommend!
August 18, 2025
Reply from Casa Cenina
Thank you so much, Lígia! ✨ We’re thrilled to hear that your order arrived so quickly and that you enjoyed our variety of quality products. Your recommendation means the world to us, and we hope your creative projects bring you plenty of joy!
The Casa Cenina Team
Reply from Casa Cenina
Thank you so much for your enthusiastic words Iryna! We’re delighted to know that you consider us your favorite shop ;-) your trust and appreciation mean a lot to us. We can’t wait to welcome you back soon for more creative treasures!
The Casa Cenina Team
Reply from Casa Cenina
Nicola, what a pleasure to read your words! We’re thrilled that our prompt service made a good impression on you. It’s always our goal to make every order smooth and enjoyable, and knowing we’ve succeeded gives us real joy. Can’t wait to be part of your next creative project!
The Casa Cenina Team
Number 1 for Cross-Stitching supplies!
I ordered a few times, the shipping is very fast and the items as described on the website. The only very minor negative point is the website itself - it takes a bit to find where the items are "hidden". But other than that the shopping experience is stellar and there are many items to find that aren't easily available otherwise.
July 30, 2025
Reply from Casa Cenina
Susanne, your review made us smile! It’s fantastic to hear that our fast shipping and unique selection have made your cross-stitching experience special. We appreciate your note about the website — we’re always looking for ways to make discovering our treasures easier. Can’t wait to have you back for more creative inspiration! ✨
The Casa Cenina Team
Reply from Casa Cenina
Thank you so much for your kind words, Gudrun! We’re delighted that our fast shipping and customer service made such a positive impression. We hope your creative projects bring you lots of joy, and we look forward to accompanying you on many more! 🌟
The Casa Cenina Team
I have not received my order as of yet
I have not received my order as of yet. Order placed July 26, 2025.
July 30, 2025
Reply from Casa Cenina
We’re very sorry to hear this, Jolene. Your order was shipped on July 30th, and we’ll immediately report the issue to the courier. We’ll keep you updated by email as soon as we have any news.
We always try to work with the best couriers available, but it’s not always easy—especially during the summer period. One way or another, we’ll make sure this gets resolved for you.
The Casa Cenina Team
Everything positive
Lovely thread, difficult to find elsewhere and arrived in UK quickly. My first time shopping here and everything was positive.
August 9, 2025
Reply from Casa Cenina
Thank you for your lovely words, Marion! We’re so pleased your first experience with us was so positive and that you found the special thread you were looking for. It’s wonderful to know it reached you in the UK so quickly - may it bring plenty of joy to your stitching projects! 🌸
The Casa Cenina Team
Excellent shop
Excellent shop. Large selection of top-quality products, many designers, fast processing
July 24, 2025
Reply from Casa Cenina
Anja, your feedback makes our day! Knowing that you value the range of designers, the quality of the products, and the speed of our service is the best reward we could hope for. May your next creative adventure with us be just as inspiring and enjoyable! ✨
The Casa Cenina Team
Love this shop
August 6, 2025
Reply from Casa Cenina
Thank you so much for your kind words, Sue! We’re delighted you love our shop, and we can’t wait to welcome you back soon for more creative inspiration.
Happy stitching ;-)
The Casa Cenina Team
Great shopping experience!
I love the selection of patterns here so much. They have patterns that can’t be found elsewhere. My shipments have been well-packed and shipped promptly.
Highly recommended and frequently visited!
August 6, 2025
Reply from Casa Cenina
Thank you for your wonderful review Lisa! We’re delighted to hear how much you love our unique selection of patterns — it’s true, some of them are little treasures you won’t find anywhere else ✨. We’re also happy that your orders have arrived promptly and well-packed 📦.
Happy stitching ;-)
The Casa Cenina Team
Fast shipping en delivery to The Netherlands
A great range of products to choose from. Good packed for shipping. And fast delivery to The Netherlands. I ordered several times now and I'm very pleased with my orders every time.
July 24, 2025
Reply from Casa Cenina
Hi Minet! 💌 We’re delighted that your orders to the Netherlands arrive quickly and perfectly packed every time. We love hearing how much you enjoy exploring our range of products — thank you for being such a valued part of the Casa Cenina family! 🌟
The Casa Cenina Team
Quick delivery, good service
Everything was quickly packaged and shipped. Parcel arrived complete and unbroken from across europe.
August 5, 2025
Reply from Casa Cenina
Thank you, Floor! 🚀 We’re so happy to hear your order zipped safely across Europe and arrived in perfect shape. Fast packing and reliable delivery are what we strive for, and your feedback truly motivates us to keep going! Looking forward to your next visit at Casa Cenina. ✨
The Casa Cenina Team
dissatisfied
delivery -5
packing -0
I asked for the charts to be placed between 2 pieces of cardboard and you didn't do it. The charts arrived to me in satisfactory condition. I'm sorry, but you don't pay attention to your customers and probably the impressions you leave them don't matter to you.
July 24, 2025
Reply from Casa Cenina
We are truly sorry for your disappointment. We have read your review and fully understand the frustration of not seeing such a simple request fulfilled.
Please rest assured that our customers’ satisfaction is our top priority, and we are very sorry that this was your experience. We have carefully checked your order and, due to a likely oversight, we did not receive your specific request to place the charts between two pieces of cardboard. Unfortunately, if the request is not communicated to us, we have no way to arrange it during the packing process.
We sincerely apologize for the inconvenience and for the impression we have left you. We guarantee that in the future we will pay even closer attention to every detail to avoid situations like this.
We hope that, despite this unfortunate episode, you will give us another opportunity to show you the quality of our service.
Thank you very much, and have a lovely day.
Would give 10 stars if I could!
Such a great range of products. Super fast delivery. I'm the UK and I ordered from here at the same time as ordering something from a UK store, and this order arrived first. Highly recommend.
August 5, 2025
Reply from Casa Cenina
Thank you so much Carole! 🌟 We’re over the moon to hear that you love our range of products and that your order reached you in the UK even faster than one from a local store. Your kind words and recommendation mean a lot to us ❤️ We can’t wait to be part of your next creative adventure!
The Casa Cenina Team
Fast shipping and as always everything…
Fast shipping and as always everything all oké.
August 2, 2025
Reply from Casa Cenina
Thank you so much for your kind words Roberta! It’s always a pleasure to see your name pop up in our orders, and we’re delighted that once again everything arrived quickly and just as expected. We truly appreciate your trust in us over time, and hope your new purchase brings you plenty of creative joy and inspiration!
Happy crafting ;-)
The Casa Cenina Team
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