Fraudsters STAY AWAY!! There is no way at all to cancel subscription after free trial you will just go round and round with emails. I called my bank to report them and they put a block on them from... See more
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Don’t ever use this piece of sh1T app. I have emailed currently for support for cancelling my subscription and keep getting sent other emails automated emails with cancellation instructions that just... See more
I’ve been charged for three months in a row even though I’m no longer subscribed. There’s no clear way to reach customer support, no contact email available, and no help in resolving this billing is... See more
I was charged a total of 73.96 USD for what appeared to be a single app subscription, only to later discover they operate separate subscriptions through different systems (App Store and web subscri... See more
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AVOID AVOID AVOID
AVOID AVOID AVOID
I only signed up for the free trial and then was instantly upgraded and charged for a premium service.
SCAM SCAM SCAM SCAM SCAM SCAM…
SCAM SCAM SCAM SCAM SCAM SCAM SCAM!!!!!!!!
NO FREE TRIAL!!
TAKES MONEY STRAIGHT AWAY!!!
APP DOESN’T EVEN DOWNLOAD ON YOUR PHONE TOO!
BANK WON’T RECALL THE PAYMENT!!!
SCAM SCAM SCAM DIRTY SCAMMERS!!
THEY HAVE TURNED OFF COMMENTS ON THEIR INSTAGRAM POSTS
SCAM SCAM SCAM
SCAM SCAM SCAM
ILLEGAL SCAM
I’ve tried to contact support for a refund but they don’t answer, just send you to their ‘FAQ’ page
They’ve tried to take over £80 in the last few days. They are evil and I don’t even know how they’re getting my money, it doesn’t show up on my Apple subscriptions and I’ve deleted my account with the app. What is going on?! I can’t afford this!
****SCAM SITE DO NOT USE*******
****SCAM SITE DO NOT USE*******
takes charges from your card when signing up for 'free trial' luckily it got blocked by my bank have had to cancel card
THIS APP IS A TOTAL SCAM
THIS APP IS A TOTAL SCAM.
My Amex card is linked to my Apple App Store & I've been getting Amex charges on my card from Casavista however, the charges are not showing on my Apple account.
I originally double clicked on iphone for Casavista to go on the 7 day trial. Somehow from that action they get my Amex card details and start billing me for a package of random apps.
Repeat, no CasaVisa related purchases are showing on my Apple account. Just random different amounts on my Amex card.
It's so bizarre.
I will be reporting this to Apple obviously
I've contacted Amex and blocked the merchant.
Absolute scam!
Absolute scam!! Have taken out multiple amounts during the days of trial period.. Said I signed up to 4 different features which I did not and would not. Now they won't respond. I tested one design for my kitchen and it was so bad it was embarrassing, It was still my current kitchen with a bright aqua fridge and oven thrown in and our window removed. I couldn't believe it..!?!?
I got scammed by this company
I got scammed by this company
I bought a package for a 7 days free trial and got charged right away 1$ which was returned and immediately they charged me 39,98$ without getting the app or anything else I got charged a bundle which I didn’t buy , I had to cancel my credit card
renewed critical review:
they have a system that they charge you through your app wallet , without connecting a subscripition to it
so you can't really cancel it.
They tried more than 8 times in diffrent days to charge me more than the initial transaction
(31/10 29.99, 31/10 29.99 , 31/10 19.99, 31/10 6.99 ,1/11 29.99 , 2/11 29.99, 3/11 29.99, 4/11 29.99) fortunatelly i had canceled my card an hour after the event.
What i did was i followed their page and went under every add they posted and expressed my feelings that they are SCAM and my experience so they send me a message and they returned my money , after i comment in all of their Facebook photos and also making an angry face like because after a while you couldn't see my comments, because they had hidden them.
In general i am really unsatisfied with Facebook and the Apple App store because i couldn't find a way to protest although i reported it , in any way possible, also after looking here i realized that most of the AI decoration Apps are probably from the same company and they do the exact same thing.
So people be very carefull.
For me the subject hasn't ended here as i plan to file for a law suit.
Best Luck to all of you, i understand your stress
Would give 0 stars if I could
Would give 0 stars if I could. Absolute scam. The app makes you pay before setting up an account - once you go to set it up, it states there’s an error so you never get to link an account and then when you go out of the app and back in, it makes you pay again because there’s no account. Customer service emails all come back the same and ask for your email on the account which of course, doesn’t exist and when you explain the issue to them, the same email comes back. Don’t give them your money
It's a scam app and business
It's a scam app and business. It whole business is reliant on assuming people will try the app then forget about it totally, while they keep charging you money and make it hard to refund or complaint about unexpected charges. Unlike other apps, you can't claim for a refund through the straightforward Apple website. Apple should know about that especially that the payment has happened through Apple pay. I tried emailing them to get a refund and they seemed very proudly and falsely stating: 'We'd like to point out that transactions or subscriptions are initiated independently by users during the purchase process.'
Unfortunately, we can't refund your order since you purchased CasaVista. They are confidently scamming people without any shame nor feeling sorry.
SCAMMERS
SCAMMERS. Offered free 7 day trial then
$1.24 per week. Within 15 seconds had taken $15 and attempted to take a further $80 5 seconds later. COMPLETE SCAM
Wasn't aware i was signing up to a…
Wasn't aware i was signing up to a subscription. Haven't used it and wouldnt give any refund
Skillful scam
Skillful scam, they charge you only after after 3 months when you can not change anything and the fact that I have subscribed was only revealed upon the payment.
Less than 1 star
Less than 1 star! It is not offering anything for 1month trial. You need to pay for everything- totally not ok and not recommended at all
BEWARE This site is not helpful at all…
BEWARE This site is not helpful at all and there are much better sites out there ... and they keep charging random amounts to my credit card. I have canceled my subscription but the charges continue. I have reached out to their customer service several times and no response. I have now called my bank to ensure no further payments go through.
Do not take this application is fraud
Do not take this application is fraud. They take you the money constantly from the bank account, I’ve never even tryed the application
Absolute scam
I wish I’d seen the reviews before I got scammed into getting this app 😢 their ‘free trial’ isn’t free at all and charges your account at the time of sign up, it then charges you over and over again. Am reporting to my bank. Avoid at all costs.
This company is not legitimate- they're scammers
This company is not legitimate- they're scammers. They scam you into buying their software. Then I got charged for three other add-ons. Imagine my surprise when I looked in my email to see four separate invoices. Minutes after buying I requested a refund for all of them and they would not give it.
Scammmy
Scammmy. Charged me immediately and then would not let use the app without paying for another month.
A total scam
A total scam. I continue to get charges despite canceling during the free trial
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