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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and professionalism, highlighting the smooth process from start to finish. Many people found the pricing to be fair and were satisfied with the offers received, often noting quick payment and excellent communication from the staff. However, some customers also noted that initial offers were sometimes lower than expected, requiring negotiation to reach a satisfactory price. A few people felt that the offers were significantly below market value or what was indicated by online calculators, leading to frustration and a need for persistent communication to resolve the discrepancy.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the outstanding customer service, noting that... See more

Price

Users describe positive interactions with price. Many customers report receiving fair prices for their items,... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, simple, and... See more

Staff

Reviewers consistently report positive feedback about the staff. Customers describe the team as fast, fair,... See more

Payment

Customers had positive experiences with payment. Many reviewers highlight the fast and seamless transactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast service

Fast service. I appreciate not having to pay to send my items or have them returned. The guy that called me today was very friendly and knowledgeable.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

If you are uniformed it may sound like…

If you are uniformed it may sound like a good deal. They asked what I would be looking for. Spot price of my silver was just under $7000. I told them it would have to be low to mid $5000’s and I know it is volatile right now They offered me a “10% Bonus” for sending it in. They offered under $3000 . The exact number was 41% of spot. It was almost insulting and a waste of time. I get people need to make money but they advertise they are the refiner eliminating the middle man. Well I don’t know a single middle man who pays less than this business. I wish them well but in my opinion learn what your items are valued at before taking an offer that can easily be more from just about anyone. Many pawn shops would pay that much. Good luck all hope this helps. Shop around you can find far better options.

January 15, 2026
Unprompted review
Rated 4 out of 5 stars

Great price but a glitch in system I won't get paid same day.

Great appraisal price would have been 5 Star. However I clicked on PayPal payment and it chose UsPS instead. I had to call in to have it changed so I won't be paid today the gentleman on the said he would have to have the check cancelled and probably not PayPal until Monday. My previous sales I have always gotten paid the same day.

January 15, 2026
Unprompted review
Rated 3 out of 5 stars

Customer Service 👍 Value 👎

I do appreciate the customer service. This is always good to have. However, if I wasn't stressed for cash.. i would have just gone elsewhere. The current spot price vs the offer is in my opinion considerably low.
I sent the over 6g of silver. Spot price yesterday 89. I was given $313 and that included an extra 10% bonus. So. Quick math... i got $50/g 60%??? Sorry never again.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting and check was received within 3 days. Will definitely consider them for selling things in future.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Cash for Silver is professional!

Cash for Silver provides a great service and has made the process of exchanging gold or silver for cash so easy! Their customer service is top notch and I feel confident they give a fair value for my items and highly recommend them!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward and fair

This is the third time I have used this service and each time the process has been very easy and super efficient. Cash for Silver makes the transaction seamless by providing everything needed for insured and tracked shipment and is very prompt at responding to my questions. The last transaction I had with them I had a question with regard to their quote. I was able to get an actual human being on the phone who was pleasant and answered my questions with care and an obvious understanding of the appraisal process. Their offers are fair and there is never any pressure to accept. The turnaround time for receiving payment is fast. Overall my experiences using this service have been excellent.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

You kept me in constant contact with…

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you counter offered with a much more generous offer which I accepted. For that I'm pleased.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

very good people

very prompt, seemed to consider the customers needs,
I would definitely recommend.
I felt good doing business with them.

January 8, 2026
Unprompted review
Rated 4 out of 5 stars

Overall a good experience.

Offer was made in a fair amount of time. Initial offer was rather low considering the present silver spot price. I asked for a reconsideration and received what I thought was fair price, not the best, but fair.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

There could not have been an easier way…

There could not have been an easier way to collect money for things laying around the house I didn't need anymore. They literally sent me prepaid shipping envelope and someone came to my door to pick it up when I called and said I was ready. What an amazing service I am so beyond happy I will be using them again and again and again.

January 6, 2026
Unprompted review

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