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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and professionalism, highlighting the smooth process from start to finish. Many people found the pricing to be fair and were satisfied with the offers received, often noting quick payment and excellent communication from the staff. However, some customers also noted that initial offers were sometimes lower than expected, requiring negotiation to reach a satisfactory price. A few people felt that the offers were significantly below market value or what was indicated by online calculators, leading to frustration and a need for persistent communication to resolve the discrepancy.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the outstanding customer service, noting that... See more

Price

Users describe positive interactions with price. Many customers report receiving fair prices for their items,... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, simple, and... See more

Staff

Reviewers consistently report positive feedback about the staff. Customers describe the team as fast, fair,... See more

Payment

Customers had positive experiences with payment. Many reviewers highlight the fast and seamless transactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

378 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Overall a good experience.

Offer was made in a fair amount of time. Initial offer was rather low considering the present silver spot price. I asked for a reconsideration and received what I thought was fair price, not the best, but fair.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

There could not have been an easier way…

There could not have been an easier way to collect money for things laying around the house I didn't need anymore. They literally sent me prepaid shipping envelope and someone came to my door to pick it up when I called and said I was ready. What an amazing service I am so beyond happy I will be using them again and again and again.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

From beginning to end

From beginning to end, they let me know what was going on and how long it would take. It was so easy. I’m glad I used the service. I had a lot of things that I didn’t use and didn’t wear and they purchased it from me at a fair value thank you so much….

December 30, 2025
Unprompted review
Rated 4 out of 5 stars

Straightforward but—

The process was quite simple and straightforward. However, I requested the payment be made in one form and it was made in another without reason or consultation.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Can't give you a percentage on spot price for any kind of metal

I would not use this company.For a company, not knowing how much percentage, they want is a company that is trying to get someone out of whatever they can.. No, matter what the
Price of it is going up or down. It does not affect the price that they want. If it does, they're trying to get over on someone I recently tried to sell silver to them. But over the phone, he could not give me a percentage of what they're looking to make to me. That's bad business.
You should know as a company. What you're willing to pay over or under spot.
The spot price. If someone can't give you the percentage. they're trying to get over on you.Every business knows how much they want to make regardless of what the spot price is. I highly do not recommend using these people.They're here to take advantage of whoever they can.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Selling silver

Seamless process from start to finish. Fair prices. Exceptional customer service and support.

December 11, 2025
Unprompted review

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