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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and professionalism, highlighting the smooth process from start to finish. Many people found the pricing to be fair and were satisfied with the offers received, often noting quick payment and excellent communication from the staff. However, some customers also noted that initial offers were sometimes lower than expected, requiring negotiation to reach a satisfactory price. A few people felt that the offers were significantly below market value or what was indicated by online calculators, leading to frustration and a need for persistent communication to resolve the discrepancy.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the outstanding customer service, noting that... See more

Price

Users describe positive interactions with price. Many customers report receiving fair prices for their items,... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, simple, and... See more

Staff

Reviewers consistently report positive feedback about the staff. Customers describe the team as fast, fair,... See more

Payment

Customers had positive experiences with payment. Many reviewers highlight the fast and seamless transactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

378 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very easy to do

Very easy to do. They keep you advised and offer free shipping. Handled quickly. Answered every question in a timely manner. Pleasant staff to deal with.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

This was a very easy process

This was a very easy process. All I did was contact them tell them what I wanted to sell and fill out my information The next thing you know, I was notified my shipping label was on the way. After just a few days, I was notified that my shipment had been received.On the next day, I was given a quote. A very easy process.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant experience!

I sold some silver jewelry that I had for years. I definitely recommend this company. I received a fair offer for the silver and the process was easy.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish was flawless…

From start to finish was flawless…. Got my label in my email took it about 7 days to get to them they received my items on a Friday and I had an offer 1st thing Monday morning … accepted the offer choose to have my check overnighted by fedex got my check on Tuesday. Will definitely use them again.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

I give them a 5 Star rating cuz they deserve it

I had the pleasure of communicating with a gentleman by the name of Carl whom was very quick to update me on everything that was happening. He was also very attentive and quick to respond to all my questions and/or concerns I had. I received a what I believe was a fair offer for what I sent in. And they are sending me back the items they didn't want which I also appreciate. I definitely recommend the anyone looking to sale any jewelry come through this company. I definitely plan on contacting them in the future.

November 13, 2025
Unprompted review
Rated 4 out of 5 stars

Carl was great

Carl was great! I had a small problem that he jumped on and took care of immediately and resolved to my satisfaction.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Cash for Silver sent me a paid for…

Cash for Silver sent me a paid for mailer to mail my silver flatware back to them for evaluation. I knew silver had been very strong this year and wanted to sell. Cash for Silver made it easy to do. We agreed upon a price and a check is being fedxd. Could I have gotten more money ? Maybe. I was satisfied. Cash for Silver is a business. I understand they have to make money too.

November 12, 2025
Unprompted review
Rated 3 out of 5 stars

I honestly felt like this was a game

I honestly felt like this was a game. I knew going into this how much my items weighed and approximately what the scrap value of the items were. I felt very lowballed by the first offer. I understand that you are a business and want to make as much money as possible. But after declining the first offer, to increase your offer by 33%, makes me feel bad for the poor souls who blindly trusted and took your first offer. It felt like a game. Not an honest value.

November 7, 2025
Unprompted review

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