I was really apprehensive about using these services to engage a Union Rep as I’d never been in this position. However, my experience Using Castle has been excellent. Firstly the service from... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was really apprehensive about using these services to engage a Union Rep as I’d never been in this position. However, my experience Using Castle has been excellent. Firstly the service from... See more
Company replied
Ash was incredibly supportive, knowledgeable and a true expert in the field. During a very difficult time with my employer, he knew all the right questions to ask and exposed HR failings in the compan... See more
Company replied
Excellent first class professional help & advice from Castle Associate's, answered my redundancy query quickly, clearly & efficiently. Getting nowhere on the websites so thought I'd try the personal t... See more
Excellent Representation My initial contact and conversation with Castle associates, was a very helpful receptionist who was very reassuring and quickly had arranged a call back with the Un... See more
Company replied
We offer specialist employment law support, advice, and representation to help employees facing difficult situations at work, throughout the UK. We can provide a Trade Union Representative for Non-Members. Don't worry if you're not a member of a union, our fully qualified and experienced Trade Union representatives are on hand to help you with any concerns you may have with your employer and any issues you may face while in employment. We offer a 'pay as you go' service
28A Musters Road, NG2 7PL, Nottingham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I feel so better after speaking to the employment adviser and I can’t wait to be represented at my grievance meeting soon.i am very confident now.
I've had several legal advice sessions over the phone and have found a consistency in Castle Associates providing me with first rate professional legal insight. Lyndsey's extensive legal knowledge is communicated with great clarity and she is patient listening to my concerns and providing me with reassuring answers. Highly recommend. Thanks.
Excellent service! Always professional and informative.
Free legal advice from Adrian. Phoned exactly when he said he would. Gave me clear, straight-talking advice and pointed out my options.
Really good service, would definitely recommend.
Advice wasn't what I wanted to hear but I am glad to have been given it nonetheless. Very helpful and prompt service, I would recommend.
My initial contact was very positive - helpful and knowledgable staff over the phone. However, I had to use Castle Associates to supply me with a union representative for a workplace disciplinary. As well as being expensive, he was terrible - weak advice, did not understand my case, gave me advice contrary to what I had already received from an employment law solicitor, and was frankly an embarrassment during my disciplinary hearing, making the situation worse and much more unpleasant. He was not an employee of Castle Associates, but was supplied and contracted by them, and I expected them to contract much more effective representatives to act in their name.
I was contacted by Adrian quickly and offered impartial advice. He listened and outlined my options and his opinion helped me to decide what to do next.
I was contacted very quickly by Adrian after I filled out the online form with my question, I am very pleased with the information I was given by Adrian, I definitely recommend this company to anyone who needs support with a work issue. Very grateful, Angela x
I was looking for an employment lawyer on Google and I came across castleassociates.org.uk and when I phone the Secretary was calm and helpful take my details and promised someone would phone me back and I got the call back the employment lawyer was very helpful and professional and tell me all the steps I should take. I would recommend them and would give them 5 star very professional and helpful and would be using them again thank you for your help
Professional and impartial. I would definitely recommend them!
Adrian was brilliant! Knowledgable, personable, patient and clear. A great deal of quality advice provided in a short time. Thanks a million Adrian!
Always an excellent service. Prompt call back and helpful advice. Would recommend the company every time.
After sending my initial enquiry, it was promptly responded to by Adrian. He was very helpful, and listened to what I had to say and advised on the next steps. Exceptionally useful information.
Thank you.
Adrian was very helpful and demonstrated his knowledge on the matter at hand in a short space of time, followed through with good knowledgeable advice
Very useful..spoke to lindsey who gave great advice about how to handle a work grievance
..my only regret is that I did not ring them sooner. ..
I dealt with Adrian, he was very sympathetic and understanding. He was concise and helpful. I would recommend this firm to anyone. One of the best. Provided me support and advice during a difficult employment matter.
Very helpful & very efficient! Thanks so much, really appreciate services like this!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.