castleassociates.org.uk Reviews 

317
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was really apprehensive about using these services to engage a Union Rep as I’d never been in this position. However, my experience Using Castle has been excellent. Firstly the service from... See more

Company replied

Rated 5 out of 5 stars

Ash was incredibly supportive, knowledgeable and a true expert in the field. During a very difficult time with my employer, he knew all the right questions to ask and exposed HR failings in the compan... See more

Company replied

Rated 5 out of 5 stars

Excellent first class professional help & advice from Castle Associate's, answered my redundancy query quickly, clearly & efficiently. Getting nowhere on the websites so thought I'd try the personal t... See more

Rated 5 out of 5 stars

Excellent Representation My initial contact and conversation with Castle associates, was a very helpful receptionist who was very reassuring and quickly had arranged a call back with the Un... See more

Company replied

Company details

  1. Employment Consultant

Written by the company

We offer specialist employment law support, advice, and representation to help employees facing difficult situations at work, throughout the UK. We can provide a Trade Union Representative for Non-Members. Don't worry if you're not a member of a union, our fully qualified and experienced Trade Union representatives are on hand to help you with any concerns you may have with your employer and any issues you may face while in employment. We offer a 'pay as you go' service


Contact info

4.8

Excellent

TrustScore 5 out of 5

317 reviews

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No recent history of asking for reviews

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Typically replies within 1 month

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4.8

All reviews

(317)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Free legal advice

Free legal advice was very useful for my situation and they have explained to em everything I needed to know. I was expecting some sort of "push" to get more advice and so pay them, but they did the exact opposite and were super empatethic.

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

A Company That Cares!!

A Company That Cares!!

Castle supported me when I was at my lowest point, they helped me with advice and a service that not only helped me but helped my family. I cant thank them enough.
Please don't hesitate to use Castle's when in need of employment support

August 17, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company

Hi all

Thankyou for helping me where no one else could. Tried Citizens advice first. Could not get through all day.
Its traumatic enough when you are bereaved without trying to hunt for advice.

Castle Associates were lovely and they did what they said and rang me in a short while.

I can heartily reccomend them. Just give them a try youwont be dissapointed.

Thank you everyone at Castle Associates :)

August 9, 2018
Unprompted review
Rated 5 out of 5 stars

Nash was very helpful and clear with…

Nash was very helpful and clear with his answers and advice he gave me. Very nice and helpful people. I have requested a call after 4pm due to my working hours and that wasn’t a problem at all. Thank you

August 9, 2018
Unprompted review
Rated 5 out of 5 stars

For Union or Not for Union

Firstly I wasn’t sure but the friendly advice for free made some difference to my decision to have a union rep and further into the involvement for my need I decided to get one. The rep was very professional and really I’m glad I got one and I’m glad that Castle Associates were the people I called. Thanks.

July 24, 2018
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Compassionate Advice

I contacted Castle Associates as I was in a time of need and wasn't a member of a trade union. I received knowledgeable and genuine help from a consultant who spend 50 minutes guiding me and ensuring that I had as much information as possible. I, shamefully, have forgotten her name in the thick of this. She helped turn what could have been a stressful time into a field of knowledge and understanding. She talked me through procedures whether I chose to use the services of a trade union rep or go it alone.She gave me tips of how to approach and address matters, and suggested sources such as the ACAS Code of Conduct. I really appreciate the time and careful thought she put into my queries and would highly recommend anyone in a similar situation come to Castle Associates for advice. After a lot of thought, I have decided to make use of the opportunity to have a trade union representative present at my hearing. The consultant on the phone prepared me with sufficient information and courage to take this step, enabling me to gather as much evidence, detailed notes and timescales to share with my rep.
When I rang the office for further information, I received the same wonderful service, help and understanding. I am so impressed with the level of professionalism and duty of care which was taken throughout the process. Thank You to everybody who I was in communication with at Castle Associates.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

I spoke with Lindsey regarding my…

I spoke with Lindsey regarding my current work situation and first ever sickness meeting coming up in the next week or two. Very knowledgeable and gave me some sound advice that I think will prove to be very beneficial. Thank you for all your advice today.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

Lindsey- Top adviser! Thank you!

I spoke to Lindsey this morning on the phone and she helped me so much. Due to face a diciplinary my first one with some complications she offered me some amazing advice. Too service and will use again if I ever need to. I want to say a huge thank you to Lindsey for the amazing advise she has given me!

July 4, 2018
Unprompted review

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