Dr. Ayana Cartwright, Castle Dental on Westheimer in Houston. Dr. Cartwright caused the loss of a tooth due to incompetence, negligence or malice. I have contacted her office several times but she h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very bad experience last time in. Was told things that were not true by staff and dentist. Wrote a lengthy note to corporate offices (no reviews) and never even received an acknowledgement of my... See more
Terrible experience, have been left in absolute agony after trying a teeth whitening product that was pushed on me by the dentist there. They refused that it could have anything to do with their produ... See more
I went to Castle Dental Pearland the receptionist were as cold as the office. Was there for 3 hours and they did nothing but X-ray and evaluations. First the receptionist showed me a paper with 0 bala... See more
Company details
Information provided by various external sources
Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.
Contact info
United States
- castledental.com
1.2
Bad
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always get a great welcome from the …
I always get a great welcome from the staff and they are very professional.
August 31, 2017
Unprompted review
Feel so mutilated by this place
I hope everyone that goes to that place read the reviews first I have a horrible I mean horrible experience at the office and Indian Lake Hendersonville Tennessee the dentist put a shot on the nerve on my Jawbone I have three months now my ear is numb and draining and has a noise and for 3 weeks I cannot even brush my teeth and eat all because the dentist didn't know what he's doing those people are not license to work with humans I won't even take my dog to them God bless you all if you go there
August 25, 2017
Unprompted review
The Sugarland clinic was very helpful …
The Sugarland clinic was very helpful in resolving my problems with the Rosenberg clinic. Sugarland staff was friendly and helpful. The dentist worked me in to speed up the process.Everyone was friendly and helpful
August 21, 2017
Unprompted review
Friendly professional staff that was …
Friendly professional staff that was able to accommodate my tight schedule and do excellent work on my son.
August 14, 2017
Unprompted review
Dental hygienist always great to spend …
Dental hygienist always great to spend time with!
August 7, 2017
Unprompted review
Lauren is the BEST!
July 27, 2017
Unprompted review
Excellent service and very nice people …
Excellent service and very nice people to work with. Will recommend to everyone.
July 26, 2017
Unprompted review
Very friendly and courteous …
Very friendly and courteous professionals.
July 26, 2017
Unprompted review
Great Experience at Castle Dental
I've always had a great experience with Castle Dental. I love Amparo, the Hygienist she always does a great job on cleaning my teeth and letting me know what to do and not do.
July 26, 2017
Unprompted review
The staff is awesome and the dentist is …
The staff is awesome and the dentist is great
July 25, 2017
Unprompted review
Great dentist office
Great dentist office. Extremely friendly staff and Doctor really explains everything that you need done! Very patient and caring dentist!
July 24, 2017
Unprompted review
Great experience
Great experience. Especially appreciated the dentist. She made extra effort to follow up and call me. Excellent!
July 22, 2017
Unprompted review
Got an appointment very quickly
Got an appointment very quickly, everyone was courteous, didn't have to wait long, good overall experience.
July 22, 2017
Unprompted review
On the same page...
I felt like everyone was confused on what was going on and never communicated with me until the end. I just went for an exam, not even a cleaning.
July 22, 2017
Unprompted review
I was actually seeing the periodontist …great staff
I was actually seeing the periodontist this trip. Her and her staff was very polite and friendly. Better than the regular office help !!
July 22, 2017
Unprompted review
Fast appointment in and out
July 22, 2017
Unprompted review
The experience was great no issues
The experience was great no issues. Although the scheduling was a bit troublesome.
July 22, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.