CCS Environmental UK Reviews 72

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I booked a follow up appointment, managed to make an appointment around my work. Again, great service, Lee was very friendly and knew what he was talking about- very happy with the service, all went w... See more

Rated 5 out of 5 stars

Akn listened to what i had been dealing with and I felt he actually cared about solving the problem with the rats. he is immediately spotted some problem areas and has been great with giving me appoin... See more

Rated 5 out of 5 stars

They were very thorough and efficient, handled the situation fast without causing any disruption. Very good service and we are happy with how well they dealt with everything at our house. Especially t... See more

Rated 5 out of 5 stars

What a wonderful company! I'd been plagued with mice for over a month. I contacted CCS and I dealt with a wonderful and reassuring assistant who arranged an appointment for me for the same day. The... See more

Company details

  1. Pest Control Service

Written by the company

Is one of the leading professional pest control companies in London. We have over 10 years of experience in the industry providing customers with a friendly and reliable service, our prices are highly competitive and we guarantee results every time. Our team: Eradicates and prevents all pests (such as bees, bed bugs, moths, ants, foxes, cockroaches, rats, mice, squirrels and much more) Works 8 hours a day to carry out inspections of all premises, before offering deterrents and proofing solutions to any infestations discovered. Is accredited by the Royal Society of Health for a high quality standard of practice. When CCS Environmental is called out to solve a rodent problem, we always find evidence of an earlier attempt to solve the problem with traps and poisoned bait. However these traps and bait never solve the problem in the long run. Our work is painstaking, we conduct an extensive survey of the whole property (internally and externally), and we provide our remarkable service if our professional technician finds necessary. We then use a range of tested materials to close entry points of all sizes, leaving your property immune to rodent entry. With our 2-3 month guarantee, we offer the longest guarantee and best service in this industry. For more information, or to request an inspection of your property, contact CCS environmental today to receive the professional and helpful advice which will put that smile back on your face.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Saga of CCS environmental

So we have a problem with mice
I called CCS ( thinking they were nice)
But They took all my money,
And then found it funny
When the vermin returned to us twice.

My refund, they did refuse-
As if I have money to lose!
They then had the balls
To block all my calls.
Don’t use this company; they are poos.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Have used this company both privately…

Have used this company both privately and for the company I work for. Excellent results got rid of the pests, Pat the technician goes above and beyond to help. Would definitely recommend them and will be using them again if needed.

March 21, 2021
Unprompted review
Rated 1 out of 5 stars

Review

These men are nothing but fakes
Liars scoundrels and snakes
If you’re enquiring
Or thinking of hiring
Better step on the hydraulic brakes

March 21, 2021
Unprompted review
Rated 1 out of 5 stars

This is my review-

This is my review-

Ccs finally came knocking
After 4 no shows which was shocking
But what baffled us further
Was that the pests they had ‘murdered’
Were still leaving regular droppings

March 21, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful

Don't let their website fool you, this pest control company only wants your pocket money. They are awful at communication and have been known to put blame on their customers for their customers for their own irresponsible actions.

March 21, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Not worth the effort to ring up.

I am unsure as to whether they are incompetent or just unwilling to do their job, as they've missed two appointments, and once they finally showed up, were unable to deal with the pest problem at hand.

March 21, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Furious doesn't even cover it.

This pest control company is a terrible scam that only cares to profit off the vulnerable and will do everything in their power to take advantage of your unfortunate pest issue. Please don't fall for their professional looking website.

March 20, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Ccs finally came to our flat

Ccs finally came to our flat
To deal with a pesky rat
But they took our money not the rodent
Our trust they have broken
And left it a pest habitat

March 20, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Butt Crack Mack

The exterminator was more than hostile
With an butt crack as long as the Nile
He couldn’t catch the rat
for he was no acrobat
And ended up face first on the tiles

March 20, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Sonnet - 1 way to loose all your business

Ccs’s workmanship is crude
It demonstrates their ineptitude
They’ve got no skills or craft
They’ve rinsed me into my overdraft
A cess pit of moral turpitude

March 20, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

They’re not friendly or honest

We had rats running around the hall
So we gave ccs a quick call
They’re not friendly or honest
They don’t keep their promise
The nerve the gumption the gall

March 20, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

There once was a rat in our pad

There once was a rat in our pad
So ccs sent out their lad
We thought our rat had a large figure
But this mans a*se crack was bigger
His belt and his service were bad

March 20, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Don’t use this company

Ccs sent out an exterminator
Who showed up four failed attempts later
Did nothing but take cash
Then make a mad dash
‘I’ll be back’ no you won’t terminator

March 20, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

0/10 lads

We had a pest who chose our house to convene
He lived his life behind our washing machine
Ccs failed to get him out
Now we are accustomed to his snout
Still dining on his favourite cuisine

March 19, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

COMPLETE SCAM - DO NOT LOSE YOUR MONEY

This company are a complete scam!
We have been fighting tooth and nail to get them to attend the appointment for about 6 months. No technician attended our appointment and no notice was given to reschedule it. We have exhausted all points of contact to get in touch have have never heard from them.
The competitive price seems appealing at first, however do not pay them upfront as requested. We have lost our money and have tried everything to get it back!

The positive reviews are obviously a scam as upon closer look they were all posted within a 2 week period, no doubt by friends and family.

March 19, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Atrocious

Atrocious. Did you see what they did there? It’s a scam. These gully men are scamming people out of cash and leaving them with not only rats but snakes as these men are slliiiiiimy. How ironic that there are more pests in this company than there are in the houses they serve (or don’t serve). Been waiting over a year for either completion of service or a refund, by which time our rat will have probably died from natural causes. We’ve been waiting SO long that this rat has been put on the contract- we are now co-habiting. Honestly this company is quite frankly the worst group of men possibly in the UK and that’s a real feat considering the Tory party exists. At this point I think I’ll die before this rat does. Genuinely never hire them, you might as well use the money to try to barter with your pest except the pest will probably have more manners than ccs.

March 18, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

This company is a scam

Have been waiting for a refund from this company for about five months now. Please do not pay up front as they will literally just take it and run.

PS, The rat is still here

PSS, This review is not a fake as I have documented evidence of my experience with CCS. There are emails with empty promises, a video of the actual rat they believed was eradicated but not and pictures of CCS's terrible work.

March 18, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 1 out of 5 stars

Worst company I have ever dealt with

Worst company I have ever dealt with. Poor service given in summer last year, failed to turn up 4 times and when we asked for a refund because the pests were still here they wouldn’t talk to us. Swore at us and were very rude. Almost a year later still waiting on our money back. They won’t answer our calls either. It’s a scam

March 18, 2021
Unprompted review
CCS Environmental UK logo

Reply from CCS Environmental UK

This all fake reviews and reported t rust pilot and will be removed soon!

Rated 2 out of 5 stars

Don’t use, competitive price but rat didn’t die

The first time they came, they did a sloppy job. As it had no impact on the rat. [it was done under 5 mins]. This was confirmed by the second technician.
The second time when he came, he plugged the whole and put traps out properly, visually seemed like a good job. Setting up appointment is always a hassle.
The rat has not died yet. Does not seems like its eating their poison

September 16, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look