I'm writing to express my gratitude on my previous experience with your business. I need to give my sincere apology on how I reacted earlier, especially when I visited your premises. We're happy wi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you team, ☺️ I appreciate the effort you put in getting my customized device delivered. A little waiting but worth it. Your price very good. I would love to leave pictures on this platfor... See more
I appreciate delivery, I was a little worried on the delay. Everyone from our company has this worry. It was our first purchase from you guys, you need to update your customers about delay or produ... See more
Received my order, ordered a week ago, not really proportional with 5 days delivery but anyway I get the delivery. I can say it was quick because I get told if shipped from Hong Kong, a week is way b... See more
Company details
Written by the company
CENAVA delivers rugged computing solutions for extreme environments, specializing in industrial-grade tablets, laptops, and smartphones. Founded in 2003, we combine durability (IP68/IP69K, MIL-STD-810H) with global reach, serving industries like logistics and defense. Trust Highlights: ✅ Certified Reliability: CE, FCC, ROHS, and explosion-proof compliance. ✅ Customer-Centric: Transparent shipping tracking and responsive support. ✅ Global Expertise: South African team with international standards. Your experience matters—share your review!
Contact info
Spaces Menlyn Maine, 0181, Pretoria, South Africa
- 0121411699
- support@cenava.co.za
- cenava.co.za
3.1
Average
50 reviews
Replied to 22% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No feedback on order - pathetic customer service,
Been waiting for over 10 days for feedback on my order.
Advertised as in-stock - only to be told no stock - please wait 3 days.
Still waiting and no response from Cenava.
June 17, 2025
Unprompted review
Reply from Cenava
We are pleased to inform you that your recent order has been successfully delivered. We sincerely hope that the product met your expectations and that you are fully satisfied with your purchase.
At Cenava, we highly value the feedback of our customers, as it helps us improve our services and better serve you in the future. We would greatly appreciate it if you could take a few moments to write an honest review of your experience with both the product and our service.
Your candid opinion is important to us and will assist other customers in making informed decisions. Please feel free to include any comments or suggestions you may have.
Thank you very much for choosing Cenava. We look forward to hearing from you soon.
Great prices 😁
Great prices 😁, offered a nice discount for my 3 ulefone armor 24.
April 10, 2025
Unprompted review
Reply from Cenava
Dear Hamilton
I hope this message finds you well.
We would like to extend our sincere gratitude for taking the time to provide a positive and honest review regarding your experience with us. Your thoughtful feedback is greatly appreciated and serves as a valuable endorsement of our commitment to delivering exceptional service.
At CENAVA we strive to exceed our customers’ expectations and to maintain the highest standards in all aspects of our operations. Your kind words affirm that our efforts are resonating with those we serve, which motivates us to continue improving and delivering outstanding results.
Thank you once again for your trust and support. Should you have any further comments, questions, or if you require assistance in the future, please do not hesitate to reach out. We look forward to the opportunity to serve you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.