2 weeks ago I lost my credit card called it in was getting a replacement received it in the mail, activated it and then called and made my payment. And then I realized I got charged a $41 late fee cuz... See more
Company replied
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Review summary
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Reviews shaping this summary
Christian smoothed over my disappointment with a previous rep (Alejandro) who was rude, argumentative and hung up on me without telling me he had closed my account. Christian explained to me what... See more
My representative was extremely professional pleasant and was very helpful to give me different ideas with my account and when that didn’t work, she was very patient to help me set up a few different... See more
Company replied
The Young lady that helped me was friendly, knowledgeable, and happy to help me. She made sure I knew everything immediately and explained everything perfectly so I understood everything i needed to m... See more
Company replied
Company details
Written by the company
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Cerulean Mastercard®
Written by the company
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- Have a Cerulean Mastercard®? Leave us your feedback!
Contact info
United States
- (866) 449-4514
- ceruleancardinfo.com
4.7
Excellent
7K reviews
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Customer service agent was polite and…
Customer service agent was polite and very knowledgeable.
April 30, 2026
Reply from Cerulean Mastercard®
Thank you! It was our pleasure.
Great Customer service and got the…
Great Customer service and got the problem handled swiftly.
April 29, 2026
Reply from Cerulean Mastercard®
Thank you! It was our pleasure.
Great service took the time to make…
Great service took the time to make sure I got everything I needed very happy with my card
April 29, 2026
Reply from Cerulean Mastercard®
Thank you for the kind words! We are always here when you need us.
Reply from Cerulean Mastercard®
Thank you for the kind words! We are always here when you need us.
Reply from Cerulean Mastercard®
Thank you for the kind words! We are always here when you need us.
Reply from Cerulean Mastercard®
Thank you for the kind words! We are always here when you need us.
Reply from Cerulean Mastercard®
Thank you for the kind words! We are always here when you need us.
Chris did a great job explaining to me…
Chris did a great job explaining to me why my credit card were suspended and he also removed the block on my credit card because the payment has been received.
April 27, 2026
Reply from Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The lady was very nice.
The lady was very nice, helped me more than I ask for. I really enjoyed talking to her. Thank
April 25, 2026
Reply from Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Reply from Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Your people were helpful and efficient.
April 24, 2026
Reply from Cerulean Mastercard®
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
Great customer service and great…
Great customer service and great service representatives
April 24, 2026
Reply from Cerulean Mastercard®
Thank you! It was our pleasure.
Called and talk to a service rep about…
Called and talk to a service rep about a prior issue, he took care of the issue right away. Very pleasant to talk to and easy to understand.
April 23, 2026
Reply from Cerulean Mastercard®
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
Reply from Cerulean Mastercard®
Thank you! It was our pleasure.
Great customer service answered all my…
Great customer service answered all my questions activated my card. he was very informative very knowledgeable and very nice.
April 22, 2026
Reply from Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
I cancelled my card for one reason only…
I cancelled my card for one reason only a $12.00 per month maintenance fee.
Already I pay a high interest rate and have had this card for a long time.
Now you want a maintenance fee.
No thank you this is unfair and crazy so today I've disabled my card.
I most certainly will continue to pay what I owe but I will no longer use this card.
Very sneaky practice so now you will lose my business.
Was that really worth charging a customer a maintenance fee?
April 21, 2026
Wish I remembered her name because she was really good
The customer service person that assisted me was professional and courteous. We took care of the problem and she was extremely helpful.
April 21, 2026
Reply from Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Great job on making sure my account…
Great job on making sure my account wasn’t fraudulent and having me call the bank to verify my account.
April 21, 2026
Reply from Cerulean Mastercard®
Thank you for the kind words! We are always here when you need us.
great customer service and very clear…
great customer service and very clear information
April 21, 2026
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