Chairoffice Reviews 

From my initial enquiry regarding a spare gas lift cylinder required for my office chair to the delivery three days later organised by Nadia was exemplary. Excellent service indeed.

I emailed company out of hours, to enquire about replacement chair castors. I received a telephone call next morning, placed my order and received my items by lunchtime the following day. First class service.

Great service and really helpful and...the desk is great!

The team at Chairoffice were so helpful with my queries and made sure that I ended up with the perfect chair for my needs. We spend more time than we would like to sat working so to be sat in a comfortable, quality made and supportive chair is a great help. My husband now has a new chair too which has helped with posture. I would highly recommend ChairOffice.

I purchased a Goliath Duo office chair but had a problem with a screw fitting during assembly which made the chair unusable; it needed a replacement and one was promised 3-4 working days later. Unfortunately, I needed the chair for use just 2 days later. Nadia pulled out all the stops and in discussion with the supplier, a replacement was delivered the following day. The chair was assembled satisfactorily and I met my personal deadline. In my book, this all constitutes exceptional customer service by Nadia and the supplier.
Colin Roberts

Excellent, online order to delivery took 24hrs, impressive. chair really easy to assemble.
No problems so far.👍👍👍

I brought an office chair from them in 2022, I phoned because I thought the gas cylinder had gone and there was no issues they sent me a new one, it turns out it was an issue the legs, so I called them and they are sending me new legs for my chair, I had to send pictures, which is understandable. The after care and customer service are amazing and the 2 people I have spoken to have been lovely. The next time we need new office chairs I will be going her for them.

Having never purchased from this company before, I was nervous about what kind of experience I would have. The delivery was very speedy but was disappointed upon receipt as there were two holes in the box. In addition, the courier offered no assistance in getting the heavy box up and over the threshold of our home. Since we're not young folk it was a struggle but eventually my husband and I managed to get it inside. Upon opening, there wasn't any obvious damage so I proceeded to check that all the pieces were included. That's when I discovered a broken part, the thin protective cover for the piston. I sent off an email and was pleasantly surprised when I received a response the next morning. What was even better was the replacement part arrived the day after! As for the chair, it feels very sturdy. Being a heavy gal, I was also impressed by the roomy seat and being short, I was pleased with the depth. I've had other chairs where the edge of the seat digs into my legs because the depth was too long.The cushion isn't super padded but so far it feels comfortable. I would feel confident in recommending ChairOffice.com to friends and family.

Super efficient communication and service - chair had a fault a year later - was all dealt with and new chair delivered within a few days

All round excellence!
Fully informed, on time, superb delivery and assembling team, over and above helpfulness!
Oh, and furniture exactly as expected/depicted…👍

Excellent company with quality products and fast service who respond to any queries promptly. Would definitely recommend to anyone.

Susan

The speed of delivery delivered today very impressed with the service and the delivery definitely recommend the company

Very happy with my chair and very straight forward to build

Good solid chair but not much padding for a chair that was meant to be comfortable. I need to use Cushion.

Hands down the best office chair I've ever owned! Regular office chairs don't provide the right ergonomic set up for me, so I called Chairoffice after years of back issues and they helped me find the right chair for my needs. I've had it for years now and it's been a dream to use, I literally don't have back pain any more. Their customer service is 10/10 and for the price I paid it was amazing value.

Fast replacement of broken office chair gas strut. Just disappointed that it happened after only 18 months

Super fast service and the chair is very comfortable, it’s great that the arms fold so it can fit under the desk when not in use.

great product, delivered as promised and a reasonable price

Great customer service from start to finish. Even though we had an issue with the wrong table tops being delivered the customer service on resolving the issue was spot on . Quick efficient response/reply and the matter dealt with so that we had right ones in place for our function. Nadia was so helpful and went out of her way to arrange for the right ones to be delivered. Nadia also followed up with a call to make sure we had received everything and was happy, again offering her assistance if we needed any further help. I would definitely recommend and will return for further purchases as required.