ChampagneOneLtd Reviews 2,876

My order arrived ,packed in box well but not next day it was 4th day after ordering.
I had issue contacting this company as phone numbers don't work, response to emails was slow and I didn't receive any updates from company or courier about my order, it cause me concerns.
These problems are easy for them to fix.

Looks great not for me bought as a present

Excellent service, speedy delivery.

Easy to order and speedy delivery made the process hassle free.

Brilliant service, fast, efficient and spot on products.

Fast efficient service

Niggles with delivery but that was delivery company issue. All sorted and OK.

Excellent wine, well packaged and arrived as scheduled.

Shorted a problem out asap thru no fault of their own thank-you. Definitely will order again brilliant service 👍💙

Quick delivery and good service

Sourced some hard to find products for me and delivered in good time for my special event. Great communication from Ryan. Would definitely buy again from this company and would highly recommend. Thank you :)

I tried everywhere to but Duval Leroy champagne, and eventually found it with you. I was delighted. Having bought it in haste and excitement I mistakenly bought two 37.5 cl bottles instead of 75! Still delicious though, but frustrated at my mistake..😏

Everything was perfect.
Order arrived as expected.
No problems at all.
Completely satisfied
Will definitely use this accompany again
Many thanks

Was worried when the phone number didn't work, but responded to my email straight away and the product arrived in good order and time frame.

Good apart from when I searched the internet for Veroni Amaretto SILK it came up with this site and the picture showed the word SILK on the bottom under Amaretto. I wanted for a 12th anniversary present. When it arrived it said cream on it not silk. Alternative item was bought else where. Nothing major just a minor detail. I’ve kept it myself and I’m sure it will be lovely. Delivery was ok ordered 28th and arrived 4pm on the 1st. Unfortunately we went away 3pm that day and it was redelivered the Monday pm.

On the strength of the website saying "In stock for fast delivery", I placed an order. A lie, not in stock, but they took the money straight out of my account. After a lot of promises and excuses, I finally had enough, and cancelled the order on the 9th May. They apologized and said a refund would done without delay. More excuses and they finally said they could not get the refund on my card. They wanted my account no. and sort code to do a transfer. I smelled a rat, and asked my bank for advice. They said not to divulge that information, and they proceeded to take up the case. My refund has now happened after four months. Other people have not been so lucky. Do not trust this shady company.

good service, just let down my Royal Mail

void at all cost!
Do not buy anything from champagne one. Can’t believe they are selling stuff they don’t have.
Painful to chase for the money back which took over a month from the point of order.

I ordered wine as a gift and only after chasing a week after paying for express delivery, did they say it was out of stock and hoped I would be in within 1 to 2 weeks.
When I said this was not suitable, they offered a refund.
I then had to chase for again each week for nearly 3 weeks to get the refund money back. With “Ryan” claiming he thought accounts had paid it.

They are selling wine they don’t have!
I’ve been back on their website and can still order Anwilka 2017 but it’s not in stock.
Save your self the effort and go to Berry Bros and Rudd, The Wine Society or Majestic.
These companies deliver on quality fine wine and service.
This is the second time of leaving this review after it was deleted.

Easy to navigate website with everything I require all in one place. Prompt delivery of my order within three days and products reasonably priced.