Tanz Beauty Bromley Reviews 

61
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wish I had checked for the reviews before I booked! Booked a facial on line at Charmelle, London Road BR1, only to find the salon closed on arrival. Phone calls go to recorded messages. Spoke to the b... See more

Rated 1 out of 5 stars

This lady is dangerous she is also operating under cosmetic college. She has destroy my eyebrows. Now I will need to have a laser session. Please do not have any treatment with her or enrol in any of... See more

Rated 1 out of 5 stars

Avoid at all cost. Absolute waste of money. The lady that did my microblading shaved off half my eyebrow without my permission. I spent days crying. The shape was awful. The lengths did not matc... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful 💖 Very professional. A previous aesthetician had messed up my lips and I decided to go to see Charmelle after reading good reviews and looking at her work pictures. I was very... See more

Company replied

Company details

  1. Tanning Salon

Written by the company

Beauty and tanning shop


Contact info

1.7

Bad

TrustScore 1.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(61)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best facial ever!

Best facial ever!
Can wait to go again

July 11, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you for taking the time to write such a review! We appreciate you business and look forward to welcoming you back to the clinic soon.

Rated 5 out of 5 stars

a good skin care regime is vital for…

a good skin care regime is vital for me, I have been going to Charmelle for several months now for facials by Kelsey & honestly she’s amazing at what she does and it’s worth every penny! Can’t wait to be back in there post lockdown! Hope all you girls are ok in these times :)

May 22, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you for taking the time to write such a glowing review! We appreciate you business and look forward to welcoming you back to the clinic soon.

Rated 5 out of 5 stars

I’ve had a couple bum lift sessions now…

I’ve had a couple bum lift sessions now and wow! The results are amazing. Kelsey was so pleasant and me feel so comfortable. She was such a lovely lady. 100% would recommend. X

May 22, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you! So pleased that you are happy with your results ! We appreciate you business and look forward to welcoming you back to the clinic soon.

Rated 5 out of 5 stars

Fantastic facial

I have suffered with acne for many years and therefore I am always apprehensive when trying out a new salon and different treatments. However, I was so impressed with the results after my first facial with Kelsey. I went in with horrible bright red spots, and came out with my skin feeling fresh, my pores declogged, and the redness considerably reduced. My skin continued to improve days later. I look forward to my next appointment :)

May 22, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Eric this is amazing! We look forward to welcoming you back to the clinic soon.

Rated 5 out of 5 stars

microneedling facial

Heard about Charmelle London through my friend who suggested I try them out as I was feeling really self conscious about my acne scars. Went in to try the Micro-Needling facial and after one session I’m amazed at the results already! My skin has such a nice glow to it and looks plumper. I have now booked on a course of treatments to work on fading the scars but it looks better just after one session I’m so happy😊 I had Kelsey was very knowledgable and professional and helped ease my nerves as I was nervous about the needles. The salon was so clean and had such a nice atmosphere. Can’t wait to see you next month ladies x

May 22, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Romi thank you for such a lovely review! We hope to see you again soon!

Rated 5 out of 5 stars

Fat Dissolving Treatment

I have been self-conscious of my knees now for a long time as I have fat that is built up around that area and so I often avoid anything knee length and above even when on holiday. I heard about a fat dissolving treatment at Charmelle London Aesthetics and so I thought I would try at least one round of treatment. I genuinely cannot believe the results from even just the first session. My fat has noticeably reduced and is very even around my knee area. Treatment was quick and painless. Charmelle was knowledgeable, managed my expectations and took time to understand my desired look. I will be going forward with more sessions for sure. Thank you

April 28, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you for taking the time to write such a glowing review! Enjoy your results xo

Rated 1 out of 5 stars

Lip blush

Lip blush
Extremely painful procedure and zero colour pay off.
Feel the process damaged my lips as they have become a lot more creased and appear darker.
The recovery was a lot worse than advised. Swelled at least 4 times in size and remained that way for days.
From second opinions from other aesthetians I have been told the procedure should not be that intense and long as it was.
Overworking the lips is counteractive and the body basically rejected the treatment as it went into recovery mode.
I think the guy was skilled and a perfectionist however this maybe be a disadvantdage as continued pressure over 3 hours caused trauma and reduced the effectiveness.
I have been very understanding and expressed concerns to the salon but no real resolution.
Apprehensive to go in for a top up as this procedure is extremely painful, it has made no difference and the damaged caused is worrying. I am respectful the guy is knowledgeable about his craft but i do not feel the salon has assured me in any way my suggestions will be considered in regards to proceding with how I would like the treatment. Nor any refund of any amount offered to go elsewhere for the treatment.
Will continue to monitor for any change however its well past the recommend 2 weeks.

March 31, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

We are surprised to receive such a negative review from you due to the conversations that have happened just a few days ago.

What you fail to mention here is that your lips have not yet healed, it had been just 11 days when you got in contact regarding this matter and it takes a minimum of 4 weeks for the healing process. You were aware of this prior to booking and informed again before the treatment took place you were also informed that a touch up may be necessary 4-6 weeks after your first treatment

You were also advised to come in so your technician could assess the pigment retention once the lips had healed to talk about the next steps.

The pictures you provided and the documented photos we have on file show no difference to the before photos with the exception of a change in the colour which is what was to be expected.
There is no sign of damage in the photo we have or the photos you provided to support your claim of damage, as previously discussed we are not concerned in this regard to skin damage, all look completely normal.

It is extremely unfair to leave a negative review which is based on false truths.
We have offered the best service and supported you with your unwarranted concerns by inviting you in to assess the results once your lips have healed in which you have declined this invitation making it very hard to assist you in moving forward with this.

We value our customers and do our very best to ensure their satisfaction and as such, the offer is still available to you to come in for an assessment with your technician.  

Rated 5 out of 5 stars

My third visit and I had tear through…

My third visit and I had tear through filler done this time. No issues, no bruising and the result is great as always. Really enjoy going here as I trust Charmelle.

March 29, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you for taking the time to write a review! This is amazing feedback We appreciate you business and look forward to welcoming you back to the clinic soon.

Rated 5 out of 5 stars

Really nice environment

Really nice environment, the ladies were lovely and was a easy process! Thank you!

March 8, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you we hope to welcome you back to the clinic in the near future.

Rated 5 out of 5 stars

Amazing

Great service so happy with my results

March 4, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

That’s amazing Emma! Thank you for you review.

Rated 5 out of 5 stars

8 hour flight for lips with Charmelle!!!

I absolutely love the way Charmelle dose my lips, I’ve had it done elsewhere and I was satisfied however after a visit to Charmelle’s clinic a year ago I would not have anyone else touch my lips.

I now live in Dubai but made sure I had my appointment ready for me when I touched down in London for my Christmas visit back home.

Charmelle is such a lovely women that genuinely cares and clearly loves her work and is amazing at what she dose.

See you in July.
Marsha

January 6, 2020
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

It’s always so lovely to see you, and thank you for such wonderful feedback, enjoy the sun & sand x

Rated 5 out of 5 stars

Absolutely wonderful 💋

Absolutely wonderful 💖
Very professional. A previous aesthetician had messed up my lips and I decided to go to see Charmelle after reading good reviews and looking at her work pictures.
I was very nervous about what could be done to improve my lips instead of dissolving them. Charmelle explained in great detail all my options. And I'm pleased to say improved my lips massively... I can't thank her enough and I will definitely be going back 💋

December 29, 2019
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Carla your amazing 👍 thank you for such great feedback! I look forward to seeing you in 2020 x

Rated 5 out of 5 stars

Charmelle is amazing cannot thank her…

Charmelle is amazing cannot thank her enough for the patiences and skill she used on me, cannot wait for finished result

December 22, 2019
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Anna your feedback is greatly appreciated!!! I look forward to seeing you back in the clinic again this year x

Rated 5 out of 5 stars

Great experience on both occasions that…

Highly recommend.
Great experience on both occasions that I have been to the clinic. Charmelle’s knowledge and experience is clear which made me feel comfortable and at ease. Very happy with results and will return.

November 29, 2019
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

It’s so wonderful to hear that you rate your experience with us so highly! We look forward to having you back again! Happy New Year x

Rated 5 out of 5 stars

Great

Charmelle was patient and understanding of my concerns. She was polite and professional and made me feel at ease. Thanks so much!

November 27, 2019
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you so much for your feedback! We hope to see you again soon!

Rated 5 out of 5 stars

I absolutely would recommend this…

I absolutely would recommend this beautiful place. I was very nervous and had lots of questions about my treatment and they were so helpful, reassuring and took their time with me. I love my results and will definitely be returning. Thank you x

November 23, 2019
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Thank you for suck lovely feedback! We hope to see you again soon x

Rated 1 out of 5 stars

AVOID AT ALL COST!!!!

Avoid at all cost. Absolute waste of money. The lady that did my microblading shaved off half my eyebrow without my permission. I spent days crying. The shape was awful. The lengths did not match after correcting her several times before she started.

I’ve also noticed that this company are using pictures that do not belong to them on their Instagram page which is false advertising.

Once I’m back on my feet after this devastating experience. I will be posting my experience on all my social media platforms.

Update: My appointment was 30th October 4pm with Levi. Sending an email about your poor service will not bring back my eyebrows.

November 18, 2019
Unprompted review
Tanz Beauty Bromley logo

Reply from Tanz Beauty Bromley

Hello,

We have no record of your appointment nor do we have any recorded or concern or complaint.

All photos on our website and social media belong to the company, we never post anything that does not belong to us.

These claims are absolutely false as we take great care to ensure that our clients are 100% happy with the shape before we move forward with the treatment and of course before they leave the clinic.

Your feedback seems to come from a hateful place in the hope to spread false truths about our company which is very disappointing and unfair.

Please ignore this fake review.

Rated 5 out of 5 stars

Massive Improvement To My Jawline

I was long sceptical about fillers. A woman at work talked me round and I gave it a shot.

Results were really good - very happy with my more sculpted jawline.

Charmelle put me right at ease when I was there and she really listened and understood what I wanted.

November 8, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look