Chatters Hair Salon - Mic Mac Mall Reviews 125

TrustScore 4.5 out of 5

4.5

21 Micmac Boulevard, #147, B3A 4K7 Dartmouth, NS, CA


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See what reviewers are saying

Rated 5 out of 5 stars

I had an appointment at chatters in mic mac mall today with Nick, Nick was amazing , I got exactly what I asked for ( that never happens !, great conversation,felt very comfortable, I highly recommend... See more

Company replied

Rated 5 out of 5 stars

Velda was very professional and honest throughout the process of my colour. She stayed late to ensure my hair was exactly how we wanted it. She is an exceptional stylist who goes the extra mile to ma... See more

Company replied

Rated 5 out of 5 stars

Ashley C was wonderful with my 6 year old. She was attentive to her and listened to what she wanted and didn't want. She made it a wonderful experience. She even curled her hair for her. My kiddo felt... See more

Company replied

Rated 5 out of 5 stars

Super friendly and professional staff. Both the person working reception and my stylist Velda were really great. Velda always listens to my questions and concerns about what's going on with my hair an... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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1-star

Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Jackie

Jackie, was fantastic. She did an amazing cut. I love it.

April 7, 2024
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Nickolas

Nickolas, nice trim on my 10yo daughter.
Very pleasant with her.
Thank you.

April 6, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Wavy thick hair cut

I have very thick wavy hair.
She cuts and thins to bring out the waves. I can manage my hair so easily after her cuts.

April 6, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Amazing experience, amazing stylist, amazing hair!

I had an appointment at chatters in mic mac mall today with Nick, Nick was amazing , I got exactly what I asked for ( that never happens !, great conversation,felt very comfortable, I highly recommend this salon & Nick if you are looking for amazing highlights . 5 stars for sure , I will be back .

April 4, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Thank you. 😊

The experience was awesome

March 22, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Great service and cut

Great service and cut. Attention to detail that really helped my very thick hair be more manageable..

March 17, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

My daughter had her hair trimmed and…

My daughter had her hair trimmed and styled today . She was so happy with her cut and curls ….big smiles the rest of the day .Nickolas was great very friendly and professional definitely will be back for another cut by Nickolas
Thank you :)

March 17, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

2 thumbs up!

March 12, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Jacqueline was awesome

Jacqueline was awesome. My hair looks great!

March 11, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 1 out of 5 stars

I was very disappointed to arrive home…

I was very disappointed to arrive home to find my sweater full of bleach from my service that day the hoodie is completely ruined which was new and was an expensive brand name.

March 2, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi amanda
Thank you for taking the time to review your appointment.
I am so sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.

With that being said, the Salon Manager of the Chatters location that completed this service would love the opportunity to address your concerns with the service you received.
Have you called or gone into the salon directly to look into this further?

Thank you

Rated 5 out of 5 stars

Beautiful colour

March 9, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Great cut

Great cut, excellent service. Thanks!

March 8, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 4 out of 5 stars

They were quite friendly and lovely to…

They were quite friendly and lovely to talk to!

March 1, 2024
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

The stylist was great

The stylist was great. She took the time to understand what I wanted and gave me a great cut! Very happy!

March 5, 2024
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Excellent hairdresser

Excellent hairdresser

March 5, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 2 out of 5 stars

The stylist nick was absolutely amazing but…

The stylist nick was absolutely amazing with my 2 year old, if I was rating my experience solely on him it would be 5/5. I just wasn’t happy I had to wait over 30 minutes past my appointment with a rowdy child and nowhere in the shop to sit. As well as the receptionist also kept making off handed comments like “steam is blowing out of mom’s ears” and things like that. I wasn’t angry with my child I was overwhelmed being in the salon by myself with an autistic toddler.

March 2, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi Yvonne
Thank you for taking the time to review your appointment.
I am so sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.

With that being said, the Salon Manager of the Chatters location that completed this service would love the opportunity to address your concerns with the service you received.
Have you called or gone into the salon directly to look into this further?

Thank you

Rated 5 out of 5 stars

Velda was amazing!

Velda was amazing!

March 1, 2024
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Freda did a great job!

Freda was skilled and friendly. Will be back

February 22, 2024
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 4 out of 5 stars

Great experience!

February 17, 2024
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 1 out of 5 stars

I called and asked for an appointment…

I called and asked for an appointment with a more experienced stylist. They gave me one with someone who was new despite my request. She did not know how to cut bangs and now they are super uneven and strange looking. Not worth the money I spent but I felt bad. Going back to try and get them fixed …

February 14, 2024
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi Marissa
Thank you for taking the time to review your appointment.
I am so sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.

With that being said, the Salon Manager of the Chatters location that completed this service would love the opportunity to address your concerns with the service you received.
Have you called or gone into the salon directly to look into this further?

Thank you

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