Chatters Hair Salon - Mic Mac Mall Reviews 125

TrustScore 4.5 out of 5

4.5

21 Micmac Boulevard, #147, B3A 4K7 Dartmouth, NS, CA


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Rated 5 out of 5 stars

I had an appointment at chatters in mic mac mall today with Nick, Nick was amazing , I got exactly what I asked for ( that never happens !, great conversation,felt very comfortable, I highly recommend... See more

Company replied

Rated 5 out of 5 stars

Velda was very professional and honest throughout the process of my colour. She stayed late to ensure my hair was exactly how we wanted it. She is an exceptional stylist who goes the extra mile to ma... See more

Company replied

Rated 5 out of 5 stars

Ashley C was wonderful with my 6 year old. She was attentive to her and listened to what she wanted and didn't want. She made it a wonderful experience. She even curled her hair for her. My kiddo felt... See more

Company replied

Rated 5 out of 5 stars

Super friendly and professional staff. Both the person working reception and my stylist Velda were really great. Velda always listens to my questions and concerns about what's going on with my hair an... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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1-star

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Booking online was very user friendly…

Booking online was very user friendly and stylist was fantastic!

December 15, 2023
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Most excellent

I like the atmosphere of Chatters. Most importantly I love the talented Freda O.
I had so many compliments. It's cut to perfection,
and it feels fantastic.

December 9, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi Angela
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 5 out of 5 stars

Velda was amazing

Velda was amazing, she listened to what I wanted and did a wonderful job. She explained the products and gave me some tips. Wonderful service!!

December 14, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly service with a smile (and great conversation).

December 14, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi Carla
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊
Stacey

Rated 5 out of 5 stars

Hairstylist took her time and friendly…

Hairstylist took her time and friendly nice atmosphere, enjoyed that the music wasn’t ear blasting like other places, I will be back thanks

December 11, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 5 out of 5 stars

Took my daughter to get a trim

Took my daughter to get a trim. Nick was great very professional and kind. She loved her haircut!

December 1, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi PG
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊
Stacey

Rated 5 out of 5 stars

Velda made it the best experience

Velda made it the best experience! What a great person!

November 30, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 5 out of 5 stars

I love my haircut by Freda

I love my haircut by Freda. She was very meticulous with her cutting. I'll book with her when I come back to the city again, for sure!

November 29, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with Freda!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 5 out of 5 stars

Velda is the best part about the whole…

Velda is the best part about the whole experience! Love her

November 22, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 5 out of 5 stars

Everyone was so friendly!!

Everyone was so friendly! And Nick really knew what I wanted! Thanks so much for all the information and brand new do ❤️

November 18, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 4 out of 5 stars

Thanks to Nicholas for a job well done

Thanks to Nicholas for a job well done, they were very patient even though it was their first time of working on a type 4c hair. I was hoping to get my hair stretched like the last time after the blow out but I couldn't bother them more.

November 17, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!

Thank you 😊

Rated 1 out of 5 stars

Hair highlights

I went for getting caramel hair highlights.It’s not first time I am doing highlights.After wash and blow dry I told the hair stylist it is not even visible he said oh after wash it will come.What that means.That’s so disappointing how hair stylist can say this thing.I don’t want to fight.I paid him and tip.But when I checked reviews I wasn’t the first person.It was horrible experience for me going to chatters and doing and highlighting.I will never recommend this salon to anyone.

November 14, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi sandeep,

Thank you for contacting Chatters Hair Salon Customer Service! We are available from 8:00 am - 4:30 pm MST Monday - Friday. We will serve you, answer your questions and will respond to your inquiry as soon as we are able.

Under guidelines provided by provincial governments, most of our salons have reopened. CLICK HERE: https://chatters.ca/pages/covid-19 to check the status of your local salon.

Stay Beautiful.

Rated 3 out of 5 stars

I won’t go back

They didn’t have a brush to clean the hair off my son’s face and neck and the staff was not very engaged.

November 12, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Hi Jackson
Thank you so much for taking the time to review your Chatters appointment.
I am sorry to hear that you did not have a positive experience.
Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

Thank you
Rachelle

Rated 5 out of 5 stars

Freda is the best!

November 10, 2023
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Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Best Curly Hair Cut Ever

I always get the best hair cuts from Amanda.
I have curl hair and her cuts are amazing.

September 24, 2023
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you
Stacey

Rated 1 out of 5 stars

Bad bad experience

No star if it was possible. Very dirty salon, I saw no certifications on wall. My hair cost more than quoted, probably because I must have had at least 30 plus foils. I ask for 6-10 just a bit of blonde. The cart with combs brushes etc was dusty, terrible experience. And I had yellow hair, bangs were cut middle of my forehead. Who does that!! Very expensive trip, very expensive to have fixed at another salon.

June 16, 2023
Unprompted review
Chatters Hair Salon - Mic Mac Mall logo

Reply from Chatters Hair Salon - Mic Mac Mall

Hi there
Thank you for taking the time to review your appointment.
I am so sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.

With that being said, the Chatters location that completed this service would love the opportunity to address your concerns with the service you received. Have you called or gone into the salon directly to look into this further?

Thank you and I look forward to hearing from you
Rachelle

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