PhoneSavvy.uk (Cheap prison calls) Reviews 211

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach they receive. The service provided is frequently described as excellent, with consumers noting its efficiency and ease of use. Reviewers are particularly impressed with the value for money, finding the calls affordable and the overall user experience smooth and reliable.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the staff for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence. Reviewers... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting significant savings and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the service as easy to use, cheap,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really grateful for the cheaper calls service from Phone Savvy. It has helped me and my partner stay connected while he is in prison, and being able to have longer calls without worrying so much about... See more

Rated 5 out of 5 stars

Alexander and his colleagues have been amazing. The last 2 years have been tough, these guys have made it that bit more manageable; not only by providing this service, but by being so friendly and u... See more

Rated 5 out of 5 stars

This company has been a life line. Made it possible to have long and meaningful conversations without looking at how much credit was left. The set up was so easy and when I missed the second paym... See more

Rated 5 out of 5 stars

Had a really pleasant phone call with Jake this morning who was very eager to support me. After the initial phone call, Jake proceeded to tell me a wee bit about their company. Absolutely over the moo... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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Rated 5 out of 5 stars

Great business

Phone savvy have always been extremely helpful with anything I have needed, I have had a subscription with them for around a year and I’ve had no issues, the team are also really friendly and happy to help. ☺️

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

This company is great

This company is great, quick and easy to set up and you receive great customer care and support!Jake is an amazing help, nothing is ever a bother for him. Would 1000% recommend 🙂

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Such a great way for myself and my partner to keep in touch, Jake has been so helpful to me, I was using another well known service before Phone Savvy & it was costing me double at least!! Brilliant service, never any issues, great value for money! 5* from me!!!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Service

After signing up to the service, I was unaware there was a failed payment due to some technical difficulties on my end. I received a phone call promptly from one of the gentlemen who set up this business. His customer service was incredibly accommodating and attentive. He had a genuine interest in ensuring my satisfaction of the service and was very professional yet authentic. He really did go above and beyond to make the service extra special. I noticed that the business payment plan is significantly less than other companies, which shows that this company is putting their customers before their pockets, demonstrating a great level of conscientiousness, during a time when there is a genuine financial struggle for the masses. I really do salute you both for setting up this great idea and would recommend this company to anyone who requires a service like this.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

It’s a must !!

The experience with phone savvy has been amazing from start to finish. No problems at all with the phone keep cutting out. At such a small cost it makes life so much easier at such a hard time. I’d defo recommend and the customer service is outstanding. Thank you phone savvy

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

My partner and I get through everyday…

My partner and I get through everyday by hearing each others voices and the prison costs are through the roof , nice u contacted and joined phone savvy we have saved fortunes and had thousands of minutes a month which we always use all
Of and when it’s run out the company jave helped me worked to listen and facilitate us keeping it running through all our pain which is priceless . Once you contact them you receive your number to give to your partner or family friend etc in minutes and straight away you have the reduction and the needed time to be close to your lives one which helps me through everyday and the company always respond instantly by email or phone and are very helpful and supportive in every way . I would highly recommend their service to anyone. ⭐️⭐️⭐️⭐️⭐️

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!!

Absolutely amazing not only its cheap for my partner to call me but everything is just so easy like signing up is really simple and I got my number next day, love it !!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

highly recommend

great customer service always understanding to help in regards of been able to keep in touch with loved ones and always very friendly when need to contact customer service 100% recommended

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

This service is amazing it kept my…

This service is amazing it kept my children in contact with their dad whilst in prison which helped both my husband and my children, at first had a few issues setting up however Jake helped alot and smoothed out the issues we were facing.
This service is cheap reliable and helps when ya a family on low income with keeping connected without a huge cost like other providers, so more money can be used for credit rather than leaving things tight both in and outside of prison.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service cheap reliable and does…

Great service cheap reliable and does the job for keeping connected whilst locked up, dont be fooled by other services offering the same as your limited to minutes and can only use so many where this is unlimited.
Great customer service and always there to help and resolve any issues that you encounter this is a 10/10 service which i highly recommend

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service ***

So I had a question about my account with phone savvy and within 10 mins of me sending my message Alexander called me. Well he had the most upbeat chirpiest personality I have heard over a phone in years. What an absolute diamond. CHEAP CALLS AND 5* CUSTOMER SERVICE!!! 5*****

September 12, 2025
Unprompted review

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