PhoneSavvy.uk (Cheap prison calls) Reviews 211

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach they receive. The service provided is frequently described as excellent, with consumers noting its efficiency and ease of use. Reviewers are particularly impressed with the value for money, finding the calls affordable and the overall user experience smooth and reliable.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the staff for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence. Reviewers... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting significant savings and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the service as easy to use, cheap,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really grateful for the cheaper calls service from Phone Savvy. It has helped me and my partner stay connected while he is in prison, and being able to have longer calls without worrying so much about... See more

Rated 5 out of 5 stars

Alexander and his colleagues have been amazing. The last 2 years have been tough, these guys have made it that bit more manageable; not only by providing this service, but by being so friendly and u... See more

Rated 5 out of 5 stars

This company has been a life line. Made it possible to have long and meaningful conversations without looking at how much credit was left. The set up was so easy and when I missed the second paym... See more

Rated 5 out of 5 stars

Had a really pleasant phone call with Jake this morning who was very eager to support me. After the initial phone call, Jake proceeded to tell me a wee bit about their company. Absolutely over the moo... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing service

Its a good service and the staff are very professional and helpful and do everything they can to make sure I can stay connected even through no fault of their own. Would definitely recommend this service.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and flexible so reliable

Such a brilliant service my partner has told me to leave this review and of how flexible and supportive the company are example I did not have my full payments Friday and paid half but stayed connected for a one of exclusive which is not available on other services I would recommend this to anybody and everybody who have loved ones in prison thank you again

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

The service is simple to use

The service is simple to use, and very cost effective. Customer Service are second to none, and couldn’t help enough. I have renewed my services also, which was also very easy… A very happy customer, thank you so much 5 ⭐

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, very polite and helpful when I have spoken to them and has saved me money. Would recommend this service.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 customer service

10/10 customer service , always so lovely everytime i speak to them, one in particular i believe his name is andrew ( sorry if i got wrong & he’s honestly a delight to talk too.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using this service since…

I have been using this service since october last year and I couldn’t be happier with it. I had issues with a card and they called and kept reassuring me and that I really appreciated. They contact you straight away as well if you have any issues and are always happy to help.

I really appreciate all the help and support.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Brilliant service and excellent on the phone, staff are so helpful and polite. Id be in trouble without phonesavvy makes me and my parter so grateful we can stay in contact. Highly recommend.

June 17, 2024
Unprompted review

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