Really grateful for the cheaper calls service from Phone Savvy. It has helped me and my partner stay connected while he is in prison, and being able to have longer calls without worrying so much about... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Alexander and his colleagues have been amazing. The last 2 years have been tough, these guys have made it that bit more manageable; not only by providing this service, but by being so friendly and u... See more
This company has been a life line. Made it possible to have long and meaningful conversations without looking at how much credit was left. The set up was so easy and when I missed the second paym... See more
Had a really pleasant phone call with Jake this morning who was very eager to support me. After the initial phone call, Jake proceeded to tell me a wee bit about their company. Absolutely over the moo... See more
Company details
Written by the company
We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk
Contact info
197-201 Manchester Road, WA14 5NU, Altrincham, United Kingdom
- 0161 706 0656
- info@freedomtelephony.co.uk
- cheap-prison-calls.co.uk
100% Recommend (:
Amazing customer service support every time I’ve needed to speak to them! Never had any issues with the service either since I have been using & the calls connect straight to my mobile number also made sure my line wasn’t disconnected due to not being able to pay on time one month! Would recommend them to anyone who needs to stay in contact with a loved one or friend it’s also cheaper for them to call using this service as well (: This has saved me & my partner so much money keeping in touch!
June 15, 2024
Unprompted review
It's and amazing service
It's and amazing service, my partner uses it everyday it makes call making for him much cheaper and he can spend a lot more time speaking to his daughter.
I heard of the service but didn't know to much about it, I just signed up and we have not looked back since. If you talk to someone in prison regularly this is the best way of making your calls cheaper and lasting longer.
June 12, 2024
Unprompted review
Great customer service
Great customer service, very helpful. Clear phone calls. Cheap phone call rates making it easier for my partner to ring me from jail so that he gets longer with his phone credit. Would recommend phone savvy.
June 6, 2024
Unprompted review
My thoughts
I’m happy with the service that has been provided. I have found this company to be upfront, genuine and a coast effective option. Genuinely good service no complaints👍
June 1, 2024
Unprompted review
Hiya I’ve had a really good experience…
Hiya I’ve had a really good experience with savy phone it’s a lot easier and cheaper for the loved ones also can have longer calls I recommend it
May 22, 2024
Unprompted review
Phone savvy is so reliable and helps…
Phone savvy is so reliable and helps out so much financially so my partner is always able to contact me and tge children
May 17, 2024
Unprompted review
PHONE SAVVY hidden fees
PHONE SAVVY hidden fees ! not unlimited minutes when you pay really is disgusting my partner can’t ring me now and it’s not even been a month since I purchased only been 2 weeks ! 1000% wouldn’t recommend using it
May 16, 2024
Unprompted review
Reply from PhoneSavvy.uk (Cheap prison calls)
Hi,
Thank you for leaving your review. We do appreciate the feedback both good and bad.
In your instance, we have checked and we can see that on the product page you signed up with, it does state that a fair usage of 3000 minutes applies. I'm sorry if this has caused frustration or confusion. 95% of our customers use fewer minutes than this so we appreciate that some customers, like yourself, can use much more than the fair allowance we provide.
To resolve this, we've tried calling you, texting you, and e-mailing you, but we've not heard back from you over the last week.
As you can see from our excellent reviews, we do try to go the extra mile for our customers where possible. We're still eager to help you with this so please feel free to reach out to us on 0161 7060656.
Take care and all the best,
Rachel
I give 5 star it’s been so much easier…
I give 5 star it’s been so much easier and better and I will be continuing with this until further notice
May 12, 2024
Unprompted review
The service is brilliant and they are…
The service is brilliant and they are always willing to help if you let them know I've been using the service for over a year and it never let me down
May 9, 2024
Unprompted review
Great service
Been with this company since February very quick set up no problems atall also spoke with Alexander today who was great to get direct debit date changed for me very friendly and professional company would definitely recommend
May 9, 2024
Unprompted review
Couldn’t recommend this company enough
Couldn’t recommend this company enough. Was spending ridiculous amounts of money with another landline company which also resulted in less call time with my partner when I was introduced to this company the experience completely changed for the better for both of us.
If you haven’t yet registered for savvy phone, I highly recommend you do now.
May 4, 2024
Unprompted review
Have been using phone savvy for 1 month…
Have been using phone savvy for 1 month now as my partner has been away it’s helped loads a 45min call would normally cost £15 now only cost around £3.20 I’ve just had our little boy 3 weeks ago and it’s been awful not having my partner here so phone calls is all we have atm it’s been an absolute life saver !
May 3, 2024
Unprompted review
Amazing Service
Amazing Service. Saves you so much money ! Very friendly customer service , very affordable price for a month would definitely recommend!!
April 26, 2024
Unprompted review
Really good customer service fast and…
Really good customer service fast and reliable would definitely recommend using this service
Fast response if any problems
Cheap and affordable too
April 25, 2024
Unprompted review
Best service
I have never had any issues it has always been great and easy for my friends to call me. It is dry easy to set up and is very cheap.
April 23, 2024
Unprompted review
One word amazing
Great customer service so helpful and polite and willing to go the extra mile to help you stay in contact with your love ones, would recommend them to everyone.
April 22, 2024
Unprompted review
A brilliant service
A brilliant service and it means my partner Leanne can phone me everyday at little cost to herself
I strongly recommend that everyone who has a loved one who is in prison signs up to this service
April 22, 2024
Unprompted review
AMAZING
Perfect service as always. Never no problems, always happy to help and always very supportive with any questions.
Highly recommend this service never had any issues.
Always polite and very helpful!
Thank you for a great ongoing service :)
March 25, 2024
Unprompted review
This has been such a god send for our…
This has been such a god send for our relationship! Thank god for PhoneSavvy! Calls are now so much cheaper and he can reach me anytime on my mobile so I don’t need to be at home. The service is very good and the staff are very helpful. Thank you
March 21, 2024
Unprompted review
I am really happy with this experience…
I am really happy with this experience and so pleased with my phone been able to still speak with my partner
March 8, 2024
Unprompted review
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