PhoneSavvy.uk (Cheap prison calls) Reviews 211

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, understanding, and helpful demeanor, often going above and beyond to assist. The service is frequently described as amazing, reliable, and a lifeline, enabling longer and more meaningful conversations without credit worries. Many people highlight the excellent customer service, noting quick communication, easy setup, and a personal approach. Reviewers are particularly impressed with the value for money, finding the calls cheap and significantly more affordable than other services. The user experience is consistently positive, with customers finding the service easy to use and without issues.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as kind, helpful,... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending it for its reliability,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting helpful, friendly, and... See more

Value for money

Customers had positive experiences with value for money, with many reviewers highlighting significant savings... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as great, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really grateful for the cheaper calls service from Phone Savvy. It has helped me and my partner stay connected while he is in prison, and being able to have longer calls without worrying so much about... See more

Rated 5 out of 5 stars

Alexander and his colleagues have been amazing. The last 2 years have been tough, these guys have made it that bit more manageable; not only by providing this service, but by being so friendly and u... See more

Rated 5 out of 5 stars

This company has been a life line. Made it possible to have long and meaningful conversations without looking at how much credit was left. The set up was so easy and when I missed the second paym... See more

Rated 5 out of 5 stars

Had a really pleasant phone call with Jake this morning who was very eager to support me. After the initial phone call, Jake proceeded to tell me a wee bit about their company. Absolutely over the moo... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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Rated 5 out of 5 stars

This company is Fantastic ⭐️

This company is so helpful. They answer there phones in good time and they are always so polite. They accepted my application quickly and efficiently. And they are extremely good at resolving issues ending in an extremely happy customer. 10/10 highly recommend ⭐️

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with cheap prison calls has been helpful and easy to use and easy to get a hold of and always try there best to help me with my services …

My experience with cheap prison calls has been outstanding, they are extremely helpful and are extremely kind and always pleasant to help you, they always offer me ways to help pay for the cheap prison number and always provide a helpful service and I would recommend to anyone who is looking for ways to use this service for a cheaper alternative I couldn’t be happier to use this service

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing very happy with the service they provide!! Very good customer service!

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

The easiest 5 star given *****

I have been with CPC's for six month now, they are hands down the best cheap prison calls service out there. Not only does their service mean my partner and I can talk more often, the calls are stress free due to the lower cost he is now charged.
The customer service from day one has always been amazing. They have been easy to contact either by phone, email or live chat and. they are very quick to respond and deal with everything straight away! It's a bonus that every person I have spoke with has been generally lovely.
For 24.99 a month which is also the cheapest service I have found, its a win all round with these guys! Which is probably why partner is always recommending them. 😁
Honestly the best all round service you will find. I highly recommend them! And clearly so does my partner!

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

This company has been a massive help to…

This company has been a massive help to me and my loved one in prison,if I've had a problem with anything at all regarding my account with them they have been very kind and helpful to help me through the situation with quick affect! If it wasn't for me being signed up with them I would not be speaking to my loved one as much as I do,it's a very hard and stressful time being away from your loved ones especially at this time of the year and also with the economy being the way it is, it's very reasonable priced and when you telephone for help and advice the gentleman Alexander is more than happy to help in anyway and also reassure that your not alone in these situations!I would like to thank each member of the team for the work they put in to helping myself and other family members to stay connected with there loved ones,yous a fab job and I would highly recommend tbis company to anyone in the similar situation to myself!!!

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service my landline came through straight away which was a big help also well worth it for only £25 a month and has saved me and my boyfriend a lot of money. I’ve called once with a query and it was sorted out straight away
Very friendly and helpful staff
Thank you for making this hard time easier for my family

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been been with Cpcallsuk for a…

I’ve been been with Cpcallsuk for a while now and what such an amazing App to keep in touch with your loved ones inside, cheap calls and they phone credit last longer will definitely recommend to anyone
Best way to keep in touch with your fmsiky and Friends

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Go to service …

Cheapest alternative i’ve seen/found and customer support is always there to help. Understanding and communication is friendly and helpful. One to go to for exemplar services

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

PhoneSavvy has made staying in contact…

PhoneSavvy has made staying in contact with my loved one so much easier and cheaper and we get so much more time together for such a reasonable price. Always 10/10 customer service too! Couldn’t be happier

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been using Prison Savvy for almost…

I’ve been using Prison Savvy for almost a year now, really good service - helps me to keep in contact with my boyfriend every day and makes landline calls cheaper! I get frequent phone calls regarding the service / etc and their always ever so polite and helpful on the phone :)

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Life saver

I have been using phone savvy for a year and it has made talking to my husband so much easier. We could talk for longer and more frequently due to the low cost. The money I payed my end outweighed the amount I would have sent to him to pay for telephone calls.
Only down side and not sure if it was phone savvy was the telephone line was most often robotic (this could of been the prison though).
We had a fault with the line once, I contact phone savvy and they sorted it straight away and called later that day to check everything was working brilliant customer service.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

I think phone savvy is a really good…

I think phone savvy is a really good services to use it makes the calls a lot cheaper to my loved 1 in prison I could not rate this service any better it makes our calls a lot longer and a lot cheaper I am really happy with how the service works

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

I have found Prison Savvy very reliable.

I have found Prison Savvy very convenient and very reliable. I have been using their service for a number of months now without any fault. The cheaper calls make the phone credit for my partner last and allow us to have longer calls which is amazing. Also, along side this, the Customer Service is amazing and I wouldn't change to any other provider. Very happy customer.

November 10, 2023
Unprompted review

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