PhoneSavvy.uk (Cheap prison calls) Reviews 211

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, understanding, and helpful demeanor, often going above and beyond to assist. The service is frequently described as amazing, reliable, and a lifeline, enabling longer and more meaningful conversations without credit worries. Many people highlight the excellent customer service, noting quick communication, easy setup, and a personal approach. Reviewers are particularly impressed with the value for money, finding the calls cheap and significantly more affordable than other services. The user experience is consistently positive, with customers finding the service easy to use and without issues.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as kind, helpful,... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending it for its reliability,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting helpful, friendly, and... See more

Value for money

Customers had positive experiences with value for money, with many reviewers highlighting significant savings... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as great, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really grateful for the cheaper calls service from Phone Savvy. It has helped me and my partner stay connected while he is in prison, and being able to have longer calls without worrying so much about... See more

Rated 5 out of 5 stars

Alexander and his colleagues have been amazing. The last 2 years have been tough, these guys have made it that bit more manageable; not only by providing this service, but by being so friendly and u... See more

Rated 5 out of 5 stars

This company has been a life line. Made it possible to have long and meaningful conversations without looking at how much credit was left. The set up was so easy and when I missed the second paym... See more

Rated 5 out of 5 stars

Had a really pleasant phone call with Jake this morning who was very eager to support me. After the initial phone call, Jake proceeded to tell me a wee bit about their company. Absolutely over the moo... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using this service for almost…

I’ve been using this service for almost a year now and I’ve never looked back. In comparison to other companies offering similar service the sound quality of the call is really good and the calls never cut out. It really saves loads in credit for the prisoner too, we now get 40
minutes for the price of 10

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Been using CPC for over a year and very happy with the service. Easy to set up, no messing around and speak to my husband more! Lovely and friendly customer service! Would highly recommend!

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

This has been a godsend

This has been a godsend, can now enjoy speaking to my husband wherever I am… no more staying in waiting for his call, never had any connection problem! Well worth the money.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Honestly couldn’t ask for better…

Honestly couldn’t ask for better customer service! With me being so busy with bills, parenting, house work ect, I totally forgot about my due payment! I received a call from a man who was kind enough to give me a weeks worth of free calls and who managed to move my payment date! :) definitely would recommend!!

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Simple Quick and Easy

It’s very Simple, fast and easy to set up your calls.
They are professional, polite and courteous. A good phone company to use
They take away the stress of what you think may be a complicated set up but it’s not with Savvy phone. I Highly recommend.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

10/10

Calls are so much cheaper for my partner. He’s saved so much, the customer service team have been amazing with any queries I have had. Couldn’t recommend this service enough.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, calls come straight through to my phone, good price for never being down, no glitches, always got signal and never cuts out. Customer service is also very good and agents are polite

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

These are the ones to use

These are the ones to use. Amazing customer service,any issue, it has been sorted. Its the peace of mind you want going through a hard time with loved ones away, and knowing we can talk for longer without the worry is great. Very easy to set up and get started and people there to help you along the way. 🙂

July 24, 2023
Unprompted review

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