Cheapflights Reviews 

1,007
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

0 star:all comentaries is true!They are scam offering lowest price in the world,promising that up to 48 hours your flight confirmation will be sent, and later they said: unfortunately we can’t confirm... See more

Rated 1 out of 5 stars

Fake. Email to Natalia from customer service and she acknowledge that this website does not function properly. and I told her I wanted to take further action and Can I have your manager email ID o... See more

Rated 1 out of 5 stars

Never book through cheapflights They keep lot of ambiguity You are Never sure if ticket is confirmed They took money Sent email about conrmation and Never sent ticket They gave lot of... See more

Rated 1 out of 5 stars

Be very careful when using the website. The booking that is advertised in the search does not match what you actually get. We specifically chose the extra baggage search option. We were then re-direct... See more

Company details

  1. Travel & Vacation

Written by the company

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, car hire and vacation packages.


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1.1

Bad

TrustScore 1 out of 5

1K reviews

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No recent history of asking for reviews

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1.1

All reviews

(1,007)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You did it again Zain!!!

You did it again Zain!!!

Thank you for your professional support and patience. Your help is appreciated greatly. You have my heartfelt gratitude for helping my son with his travel and changes.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Booked a flight through them paid right…

Booked a flight through them paid right there and then, 2 days later got an email there is a problem. new flight price best they can do is 300 pound more, now i have to wait for my money and search new flights, i would not recommend anybody using them. i have booked transport in south africa when i land to reach end destination and now i am told it is non refundable so lost that aswell

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

This company scammed me.

This company scammed me.
They asked for £535 for direct flight and paid.
Got an email to called them and then told me my outbound was not available.
I requested a new flight and told me I had to pay £400 for a new one and the £535 offer was out the window.
I requested a refund as they were the ones not providing what they said and they wouldn't.
The bank couldn't stop the payment so had to move all my account funds for the money not to be taken and still on dispute. Luckily the money didt come out when they emailed me and was able to scape but had to leave less money in my account than the flight price for them not to be able to continue trying to get my money.
SCAMMERS, they retain your money but they dont give you what they sold you and they are SUPER RUDE and even swear at you on the phone! DO NOT BOOK! check reviews of this company before you buy or any!

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Be very careful when using the website

Be very careful when using the website. The booking that is advertised in the search does not match what you actually get. We specifically chose the extra baggage search option. We were then re-directed to Expedia.com to make the booking and the details did not transfer. We did not notice that checked bags were now not included and made the booking. We are now being expected to pay nearly £600 to add checked bags. There is no way to contact cheapflights.co.uk and Expedia and the airline are not interested in doing anything.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Can’t be trusted

Can’t be trusted, they don’t do any due diligence and get their suppliers. They actively allow bait and switch scammers like Airwaay to advertise and rip people off. They are complicit in this type of fraud.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

Like many others

Like many others, I have also been scammed by Airwaay through cheapflights, I dealt with Floyd, probably not his real name, charged me an extra £130 for the seats I already paid for, really stressful dealing with this thief but that's not where it ends, it turned out one day after I paid and had given all my details, those details were used to open a phone contract for the next 2 years , money came out of my bank a month later and my credit rating got screwed up and hasn't recovered yet.
So thanks Cheapflights for letting lowlife criminals go shopping with my hard honest earned money. I always used your company before but not now, you can keep Airwaay and see what is does for your reputation. Greed will get you in the end.

March 16, 2024
Unprompted review
Rated 1 out of 5 stars

What a bag of bull

What a bag of bull, this website is a fraud, showing a price then jumping to a lot more without any indication why!

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

disappointed with cheapflights

I have use cheapflights to buy a ticket from Airwaays and i end being scam and after reading the review of Airwaays it seems that is what they do to scam people. i wonder why cheapflights is a allowing such travel agency to continues using thier app to scam people.

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

I wonder why cheap flights is keeping…

I wonder why cheap flights is keeping websites like airwaay on their page? After being scammed and then reading reviews of the same account happening to other people. Why is airwaay still allowed to advertise on your website. You're just promoting scam and some of us work really hard and would love to fly home once in while only to find out you've been scammed.
Heart breaking 💔

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I could give -5

I wish I could give -5 , such a scamming website. Picked our flights , was taken to Airway site to complete, paid and had a confirmation of the booking. The next day i did get email to say we need to pay additional £440 in order to complete the booking as the inbound booking was not available as they said. I checked the airline and the website of Airway , the same flights were still advertised as available and at the price we paid. Even called Airway , pretending that I want to check availability before a make a booking payment, was told flights are fine and available. No need to say any more , I raised a fraud complaint with my bank. Total scammers , stay away

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

Oh daaaaaamn

Oh daaaaaamn I came here to warn people about not using airwaays and I can see cheapflights trustpilot account is in the gutter as a mass result. Nevermind. The reviews here are all valid. Straight up scam websites

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

Surely the price advertised is the price you pay - right?

Well - not necessarily.
I went on to Cheapflights because I used them years ago with no issues.
I was booking a business class trans-Atlantic flight.
The price I went for was £500 less than the next cheapest flights but was quoted from a cheaper airline.
So I thought it was just a great deal and expected the price difference to pay for the hire car.
So I clicked the link and paid.
I was at work and had a missed call shortly after followed by an email from EaseMyTrip (who I had apparently booked with).
I emailed back to say I couldn't take their call until later and asked what the issue was.
They said they wanted to issue tickets but the airline needed £951 more to confirm. This represented an almost 50% increase in the cost of the ticket.
I cancelled immediately and ended up booking First Class with Virgin for less that these jokers wanted for Business.
I don't think Cheapflights per se are operating outside of acceptable standards but I believe that EaseMyTrip are and I hold Cheaplights responsible for not auditing their partners.

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website, all links will lead you to scam companies and they will contact you immediately to ask for a new amount due to ticket price changes, these horrbile people should to go to jail, defrauding other people of their blood and sweat from their money is intolerable. Be careful.
I hope the police and competent authorities can solve their fraud problem as soon as possible.

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Please be aware!!scammer

Please be aware!!! On 24th of December I book the ticket in thier website and they redirected me to the fraudster travel agency which is Airwaay.co.uk they scammed me and got money from my account and didn't send my tickets and also there is no any confirmation of that tickets and now after few days they call me from Travelcrew and asking for extera money which they didn't advertised it and said that they no gonna confirm the tickets without that extera money. I called police and bank to investigate also informed to my solicitor.

December 24, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use Cheapflights.co.uk!

Do not use Cheapflights.co.uk!

Trick you with cheap flight deals, then when you about to pay add on €100 in booking fees as your entering your card details. Avoid! Thank god we cancelled in time. Reading these other reviews, truly shocking

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

A scam company - avoid!

A total scam company that gives fake cheap flights, charges you for them then tells you that they're only "provisional" and it was your mistake. They then try to sell you different flights much more expensively.

After booking you'll get badgered on the phone none-stop telling you you need to sort out the booking. It's disgraceful.

Currently on hold to my bank to have the charges cancelled.

------------------

Okay so I managed to get our money back. These guys are real nasty bullies - they will tell you that if you don't buy an upgrade (i.e a real flight) you'll lose all your money. This is a lie.

If you get scammed by this company ring your bank and explain about the charge. It will be in "pending" in your account as they will only charge you for an actual flight. My bank couldn't cancel a pending transaction but they did issue a notice to cheapflights to either cancel or charge the amount. If they charged it then we could claim a refund...although it takes 15 days. Also they put a block on them ever charging us again.

What these scammers want you to do is buy a flight with them in panic and through bully tactics. I think it's disgraceful that this can happen - but hopefully this may help anyone who uses them like we did

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

Warning Cheap Flight.com and Air WAAY

Warning: Avoid booking with CHEAP FLIGHT.COM and their partner Air WAAY. It appears they are selling flights they don't actually have. Shortly after making a payment through Cheap Flight, I received a call from Air Waay travel agency, claiming there were no available seats on my return flight with Emirates Airline. The Air Waay agent, EDWARD JONES, whose accent did not seem to match Wales, made persistent attempts to provide false information and pressure me into upgrading to the Main Cabin. He even went so far as to claim that Emirates had no seats available for the flight I had booked via Cheap Flight, which directed me to the Air Waay website.
Feeling uneasy about the situation, I contacted Emirates directly and was relieved to find out they had plenty of Economy seats available for the exact dates and flight I had booked through Air Waay via Cheap Flight. However, my interaction with Edward Jones from Air Waay was nothing short of frustrating. He repeatedly told me that I didn't understand, manipulated my words, displayed rude behaviour, and seemed to employ gaslighting tactics to push me into an upgrade.
It is imperative that companies like Cheap Flight reconsider their partnerships with entities such as Air Waay, which engage in these unscrupulous practices. We need to protect consumers from such poor experiences and prevent the perpetuation of such dubious practices in the travel industry.

October 21, 2023
Unprompted review
Rated 1 out of 5 stars

No response

I have booked my ticket on Oct 10,2023 till now I did not get any confirmation. My journey date is 18 Oct 2023.I keep on mailing but no response ,even their contact info also not working. Very disappointed.

October 10, 2023
Unprompted review

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