0 star:all comentaries is true!They are scam offering lowest price in the world,promising that up to 48 hours your flight confirmation will be sent, and later they said: unfortunately we can’t confirm... See more
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Fake. Email to Natalia from customer service and she acknowledge that this website does not function properly. and I told her I wanted to take further action and Can I have your manager email ID o... See more
Never book through cheapflights They keep lot of ambiguity You are Never sure if ticket is confirmed They took money Sent email about conrmation and Never sent ticket They gave lot of... See more
Be very careful when using the website. The booking that is advertised in the search does not match what you actually get. We specifically chose the extra baggage search option. We were then re-direct... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, car hire and vacation packages.
Contact info
United States
- cheapflights.co.uk
1.1
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible
Terrible, horrible. Please do not get any ticket from this company, you will definitely be regret. I can not find a word to describe it. They have no responsibility for your flight, safety, trip, and guaranteed for your ticket...
January 18, 2020
Unprompted review
Reply from Cheapflights
Hello Moji Sal,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.
Your experience sounds concerning. Please send details to us at https://www.Cheapflights.co.uk/support and we'll look in your report further.
Looking forward to your message.
Best,
Robert
Team Cf
If i could rate a zero i would
If i could rate a zero i would! We booked through these con artists! We paid a deposit of £1500 and the agents are no place to be seen! Tickets are cancelled for god knows what reason. I have contacted my Solicitor we are taking legal action against you cheap flights as you are the ones who provided us with fake agents! You should be help liable for these agents. I am gathering other people you have defrauded and together we are taking you to court! PLEASE SAVE YOUR MONEY AND DO NOT BOOK WITH THESE CONS! THEY BELONG BEHIND BARS NOT BEHIND A SCREEN!!
December 11, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thank you for leaving a review and for sharing your experience.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
With that said, I can verify that the company referenced in your report is NOT associated with our organization nor are they in any way authorized to represent Cheapflights or any of KAYAK brands.
If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:
https://www.Cheapflights.co.uk/support
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Additionally, we strongly encourage you to visit https://www.actionfraud.police.uk/ to report the fraud.
Lastly, if you have already transferred money to these infringers, we strongly encourage you to reach out to your financial institution or insurance company to dispute these charges.
If you have any further questions or concerns please don't hesitate to reach out to us.
Kind regards,
Cheapflights
Good day
Good day. I have been blocked and I’m trying to search for flights
December 4, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review and for using Cheapflights.
Please drop us a note at https://www.Cheapflights.co.uk/support and our support team will have a closer look.
Best,
Robert
Team Cf
5th Nov this year I had a phone call…
5th Nov this year I had a phone call from a Joseph Brown claiming to be Cheapflights .
He gave me a quote of 380pds for two for flights next year .
I paid it in full that day and he as i thought gave me E tickets on an email with Jet 2 .
I've tried to get in touch with Joseph Brown by e mail and it comes back Maelor Demon !!
Tried getting in touch by phone ...no joy .
Ive paid 380pds and no flights .
Lesson learnt.
Jet 2 have no record of our names booked.
I'm calling at the bank tomorrow to see if anything can be done .
November 18, 2019
Unprompted review
Reply from Cheapflights
Hi Pam
Thank you for leaving a review and for sharing your experience.
For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.
All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.
With that said, I can verify that the company referenced in your report is NOT associated with our organization nor are they in any way authorized to represent Cheapflights or any of KAYAK brands.
If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our feedback form https://www.cheapflights.co.uk/k/feedback/form:
- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.
Additionally, we strongly encourage you to visit https://www.actionfraud.police.uk/ to report the fraud.
Lastly, if you have already transferred money to these infringers, we strongly encourage you to reach out to your financial institution or insurance company to dispute these charges.
If you have any further questions or concerns please don't hesitate to reach out to us.
Kind regards,
Cheapflights
Fly from vegas to Nicaragua got some…
Fly from vegas to Nicaragua got some good fly price on line but it was charging me adult price for one of the kids, i call they said they said could not fix it, i said ok, then said give me your credit card, then they said fly not available but online still said available, from $430> $720, so i pay $720 then they send me email card decline, so he wroted the # wrong gv the card again, now said seat not available it be $1100 each, no u trying to rip me off cancel everything, then they call me back seat are available now at $750, now a was afraid i was going to have problems later on, but everything when well with the tickets, but im putting this review now to make u AWARE MY CREDIT CARD CALL ME THERE HAVE BEEN CHARGES ON MY CARD AND THEY STOP THE CHARD FELT IT WASN'T ME,, AND IT WASN'T ME SOME HAS THE CARD # RUN IT ON LINE, they were the last people i used the card with, card fraud people from middle eastern sound like. My information must not be safe, good thing wellfargo has good antifraud system
November 9, 2019
Unprompted review
Reply from Cheapflights
Hi Jose
Thank you for leaving a review. Although it sounds like you may have dealt with a different company than Cheapflights as we do not sell tickets, nor do we ask for credit card details.
Cheapflights enables you to be your own travel agent and helps you plan your trip, but we don’t sell anything or handle bookings. Once you’ve found what you are looking for, we direct you to the relevant company to complete your booking.
That said, if you have had a bad experience with a company found via Cheapflights and need our assistance, please feel free to send us detailed information via https://www.cheapflights.co.uk/support and we are happy to investigate further as well contact the company in question on your behalf.
Best,
Cheapflights
You have good price guide
October 23, 2019
Unprompted review
Not chesp at all just as dear as any…
Not chesp at all just as dear as any other
October 22, 2019
Unprompted review
Reply from Cheapflights
Hello John,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.
We do our best to show you as many booking options as possible that are currently available.
If you notice anything missing, please let us know.
More questions about Cheapflights? >> https://www.Cheapflights.co.uk/contact-us/
Best,
William
Team Cf
I am only checking flight prices for…
I am only checking flight prices for the time being
October 16, 2019
Unprompted review
Can be very helpful at times and is…
Can be very helpful at times and is easy to use
October 14, 2019
Unprompted review
I was looking for a direct flight from London to San Jose - Costa Rica
I was looking for a direct flight from London to San Jose, Costa Rica, and the website appeared to not have found any,while there are direct flights with British Airways, just checked on their website. I find it unacceptable for a website that claims to find best flights to not offer some of the options. Not even sure of the legality of this.
October 14, 2019
Unprompted review
Reply from Cheapflights
Hello Lavinia isaila,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.
At Cheapflights, we do our best to show you as many booking options as possible that are currently available.
If you notice anything missing, please let our support team know and provide your exact search details at:
https://www.Cheapflights.co.uk/support
Best,
Robert
Team Cf
Terrible customer service
Terrible customer service, I missed a flight and I was lied too about the next available flight managers attempted to over charge me a ridiculous amount whilst the employee or telling a cheaper and completely different price. I had to book a flight with a completely different company. And mangers spoke to me with extreme disrespect.
October 12, 2019
Unprompted review
Reply from Cheapflights
Hello Elton Joao,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.
If after contacting them you have further concerns/questions, please send details to us at https://www.Cheapflights.co.uk/support and we'll look into your report further.
Best,
Robert
Team Cf
🥵🤬😡🥵🤬😡 do not recommend anyone…
🥵🤬😡🥵🤬😡 do not recommend anyone with a l8mited budget to use this site. If you change your ticket on the same day you bought it, for a day earlier; they refund you and it takes 7 to 10 working days.
October 12, 2019
Unprompted review
Reply from Cheapflights
Hello Piet,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.
Keep in mind that their terms&conditions and amendments policy apply.
If you have further concerns/questions, feel free to reach out to our support team at:
https://www.Cheapflights.co.uk/support
Best,
Robert
Team Cf
definitely worth using
Saved a lot using this website for the super up in Instanbul. Good flight times and connections and reasonable prices in comparison to other providers.
October 9, 2019
Unprompted review
I have never booked with cheapflights…
I have never booked with cheapflights so how can I review
Clowns
October 3, 2019
Unprompted review
Reply from Cheapflights
Hello Bob,
Thanks for leaving us a review.
Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.
Please start to use our search tool and let us know your thoughts at https://www.Cheapflights.co.uk/support
I hope you will find great deals!
Best,
William
Team Cf
Everything is better than Kiwi.com…
Everything is better than Kiwi.com which offers are SCAMS!
October 1, 2019
Unprompted review
Good service
September 21, 2019
Unprompted review
I have neve used cheapflights please…
I have neve used cheapflights please stop sending me stupid emails
September 21, 2019
Unprompted review
Reply from Cheapflights
Hello Wayne.
Thanks for leaving us a review.
Can you please send your request via this page: https://www.Cheapflights.co.uk/support so we can unsubscribe your email address from our records.
Best,
Robert
Team Cf
I like booking with cheapflights
I like booking with cheapflights
It’s easy to use! Usually has the cheapest prices in comparison every time
however be sure to read the small print some of the partnership company it uses do not change flights or give compensation so it’s advised to understand , What you book is what you get and count your loses if you want to Alter a booking
However as stated quick to book , cheapest and usually no issues
September 16, 2019
Unprompted review
Very bad experience with Cheapflights
When I asked them to change my trip’s date they refused and they told me that I only can cancel the trip. Therefore, I asked them to cancel my trip and they only gave me 1/4 of my ticket’s price.
September 10, 2019
Unprompted review
Reply from Cheapflights
Hello Ghada,
Thanks for leaving us a review.
Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.
Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.
For further assistance regarding this situation you will need to contact the provider whom you completed the reservation through. Please check your email confirmation or credit card details for provider information and contact their service center directly.
Their cancellations/amendments policy apply.
More questions about Cheapflights? >> https://www.Cheapflights.co.uk/contact-us/
Best,
Robert
Team Cf
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