I booked my flight to Bali and was sceptical about this website especially after reading all the negative review so I called them and was assist by Samuel smith who is absolutely helpful and polite bu... See more
Cheapoflyt
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See what reviewers are saying
My tickets were declined for unknow reasons. Allen called me explained what is going. Allen said he follow-up with airlines and reach out to me once things got resolved. The cancellation due to airl... See more
Company replied
Tyler is very helpful person Spl he knows what kind of assistance we need n quickly he find the answer. In my opinion he is best employee who knows his responsibilities capabilities knowledge all o... See more
Company replied
Buying our tickets with Tyler Finn from cheapoflyt was a great experience. Tyler Finn was SO helpful and patient. He spend 1.5hrs on the phone finding the best price, looking for alternatives, being p... See more
Company replied
Company details
Written by the company
CheapOflyt is among the emerging travel agencies , working on a simple yet effective module of providing best travel solutions to the aspiring travelers desire to voyage across the globe. With the aim of giving the travel services that worth every single penny spent on the travel itinerary with utmost satisfaction, we at CheapOflyt devote all our efforts towards the happiness of our customers. Our business relations with the airlines and other service providers makes it easy for us to operate with the best and competitive prices in the travel industry and easy booking process gives our customers ample of flexibility as well as convenience to plan and execute their business or leisure retreats without any glitch.
Contact info
1/6/13A Elite Way, 3201, Carrum Downs, Australia
- 1800 592 244
- customercare@cheapoflyt.com
- cheapoflyt.com.au
My rep - Sharon is a ROCK STAR!!!
My rep - Sharon was so very nice and understanding. I called to totally change flight plans, and once we had gotten off the phone - had to change them back since the customer cancelled. Sharon worked tirelessly behind the scene to make sure that my original flight plans were back into place with less cost to me!! She was open to email and we talked a couple of times via phone. Sharon was a miracle worker!!!!
September 13, 2023
Unprompted review
Reply from Cheapoflyt
Dear Devereaux,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
I purchased my flight in $usd and in…
I purchased my flight in $usd and in aud it was normal prices ( thought i got a ripper deal). then got a ring off Sharon Williams and received the best customer service ever. Treating the customers with the upmost respect, being knowledgeable even when I tried to test she (I'm pretty successful in sales myself) and can see talent a mile off, deserves a bonus at least or a promotion! make my year talking to someone with so much potential!
Ended up getting a cheaper flight than expected and a conversation with a very smart woman
September 13, 2023
Unprompted review
Reply from Cheapoflyt
Dear John,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Thank you so much Scionn for your help.
September 8, 2023
Unprompted review
Reply from Cheapoflyt
Dear Tyler,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Excellent Service
Cheap ticket and excellent customer service. Called me after purchasing to ensure I got everything I needed and that the ticket arrived in my email. Would use again,
September 1, 2023
Unprompted review
Reply from Cheapoflyt
Dear Tyler,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Pretty good
September 6, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Fast and very helpful
Thank you very much for your great help Peter!
September 5, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Juan was a great
Juan was a great, he helped me organize my tickets and I am grateful for his work. He had a calming voice and was patient and kind. I am very excited for my trip! Thank you
August 29, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
From an Executive Platinum level flyer
From an Executive Platinum level flyer; I would NOT recommend booking through Cheapoflyt to anyone. I was not sent a confirmation code from the booked airline. When I called Cheapoflyt they said it was coming. Hours later, nothing. Called again, they said the price changed so they didn't book the ticket!! The told me they were going to. But at a higher price now. SCAM alert. After several back and forths and hours on the phone I was given a confirmation. ONLY to discover that they booked me in a saver fare that only allowed me to accrue 30% of the miles. Don't waste your time and money.
August 17, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your experience. We deeply apologize for the frustration you encountered during your recent interaction with us, and we appreciate your honesty in highlighting your concerns.
Your feedback is invaluable to us as we continually strive to improve our services. We are truly sorry for any inconvenience caused by the delay in communication, the price change issue, and the fare type misunderstanding. These situations do not align with the level of service we aim to provide, and we take your comments seriously.
We want to assure you that your experience has not gone unnoticed. We are actively addressing the issues you've raised to prevent similar occurrences in the future. Our goal is to provide every customer, regardless of their frequent flyer status, with a seamless and positive booking experience.
If you have any further feedback or if there's anything else you'd like to discuss, please don't hesitate to reach out to us at customercare@cheapoflyt.com. We are here to listen, learn, and work towards providing you with a better experience.
Thank you again for sharing your thoughts. We hope to have the opportunity to regain your trust in the future.
Ryan was very helpful and it didn't…
Ryan was very helpful and it didn't take a long time. This company has given very good customer service.
Thank you.
August 24, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Had such a positive experience with the…
Had such a positive experience with the agent Tyler who helped me with my first booking and even went above and beyond helping me. Great service! 100% recommend :)
August 24, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
I had booked a flight with cheapoflyt…
I had booked a flight with cheapoflyt from SFO to KUL. The name "cheapoflyt" was a little off putting because it felt like a phishing page, but the price drew me (haha!) in so I said why not and took the bait which turned out to be a good decision.
After my booking, the agent Jerry reached out to me to let me know the original price was unavailable and if I wanted to cancel. I said go ahead and paid a small difference fee which was still the lowest fare.
Later on, I had lost my passport and reached out to cancel. Jerry provided good service and helped me get it done so I appreciated his help to make it easier for me to deal with an already difficult situation I did not want to be in. Thanks for the help!
August 23, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Kelly Jones was helpful and got Nehru…
Kelly Jones was helpful and got Nehru ticket at the price I wanted
August 23, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Great Booking Experience
Lovely experience booking through Cheap Flyt with the lovely Sharon Williams who successfully has me flying to see my beautiful daughter in the The UK for Christmas! And with requested Aisle seat allocation, couldn't be happier! Thanks Sharon :)
August 22, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Scionn helped throughout the booking…
Scionn helped throughout the booking process, understanding and genuinely helping the customers. Easy to talk, very polite. Thanks heap for your help.
August 22, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
A lawyer helped me get my money back
Terrible. Hiked up the price after I booked. Failed to tell me the flight time had been brought forward. Didn't answer email. I called 22 times to be told that "Ronaldo is working on it." The only upside is that, after a legal letter, they refunded the entire amount of my missed flight. I suspect thee 5 star reviews here are fake - same on Google. On Google they only get 5 stars or one. Deeply suspect.
December 25, 2022
Unprompted review
Reply from Cheapoflyt
Dear Mr. Bayfield,
Thank you for sharing your feedback with us. We deeply apologize for the inconveniences and frustrations you encountered during your recent booking experience. Your comments are invaluable to us as we continuously strive to improve our services.
We're truly sorry for the issues you faced with the pricing, flight time change, and communication. Your experience does not align with the level of service we aim to provide, and we take your concerns seriously. Rest assured, your feedback has prompted us to revisit our processes and make necessary improvements to prevent such situations in the future.
We appreciate your recognition of the resolution regarding the missed flight refund. It's our responsibility to address our mistakes and make things right for our customers.
Regarding your observations about reviews, we understand your skepticism. We assure you that we value authentic feedback from our customers and are committed to maintaining transparency and credibility in our review processes.
We genuinely hope you will consider giving us another opportunity to serve you better. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to contact us at customercare@cheapoflyt.com.
Thank you once again for sharing your experience, and we look forward to the possibility of regaining your trust in the future.
Regards
Cheapoflyt
Scionn was great to deal with
Scionn was great to deal with. He was helpful and courteous and made it a very pleasant experience finding a later date for a flight.
August 21, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
I had issue with my travel
I had issue with my travel, The customer service representative zander smith took care of everything I needed and I was beyond happy with my experience......
August 19, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Ansh was very understanding with my…
Ansh was very understanding with my situation.He went above and beyond to make sure my issue was handled. Great customer service.
August 17, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Booked flights from United States a…
Booked flights from United States a month ago and had a word with Allen. It was amazing customer service
August 17, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
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