I booked my flight to Bali and was sceptical about this website especially after reading all the negative review so I called them and was assist by Samuel smith who is absolutely helpful and polite bu... See more
Cheapoflyt
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My tickets were declined for unknow reasons. Allen called me explained what is going. Allen said he follow-up with airlines and reach out to me once things got resolved. The cancellation due to airl... See more
Company replied
Tyler is very helpful person Spl he knows what kind of assistance we need n quickly he find the answer. In my opinion he is best employee who knows his responsibilities capabilities knowledge all o... See more
Company replied
Buying our tickets with Tyler Finn from cheapoflyt was a great experience. Tyler Finn was SO helpful and patient. He spend 1.5hrs on the phone finding the best price, looking for alternatives, being p... See more
Company replied
Company details
Written by the company
CheapOflyt is among the emerging travel agencies , working on a simple yet effective module of providing best travel solutions to the aspiring travelers desire to voyage across the globe. With the aim of giving the travel services that worth every single penny spent on the travel itinerary with utmost satisfaction, we at CheapOflyt devote all our efforts towards the happiness of our customers. Our business relations with the airlines and other service providers makes it easy for us to operate with the best and competitive prices in the travel industry and easy booking process gives our customers ample of flexibility as well as convenience to plan and execute their business or leisure retreats without any glitch.
Contact info
1/6/13A Elite Way, 3201, Carrum Downs, Australia
- 1800 592 244
- customercare@cheapoflyt.com
- cheapoflyt.com.au
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Cheap flights with customer service
Martin Johnson helped me out with booking my flights. Overall, it ended up being a good deal. Just over $1k per passenger for direct flight to Tokyo. It was a little hard going back and forth on the phones but the customer service was good.
July 22, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Peter was of great help and assisted me…
Peter was of great help and assisted me well.
August 17, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Great Customer Service!
Great Customer Service! They were able to modify my reservation, select preferred seats and meals to my preference very quickly.
August 17, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
The experience was straight forward and…
The experience was straight forward and simple.
August 16, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Good experience with Allen
August 16, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
They called me at night and try to…
They called me at night and try to charge me extra $40. I canceled tic and bought directly with Airline. Scam!
August 14, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
confused with travel
I was so confused with travel , my first travel to international destination and i had no info..then Ben came to rescue...best and great knowledge
August 2, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Actually some of the best customer…
Actually some of the best customer service I've had. What nice people. Specifically Allen and Martin. I'm planning to book again just because they were so nice
August 10, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Pretty smooth process!
No complaints. Was an easy booking process and shortly after I was called by Allen Wright from customer service to confirm that everything had come through okay. He was very friendly!
August 8, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
The positive reviews are clearly fake
I came here before I booked and scanned all of the positive reviews and was satisfied. Then I booked, they called me and told me the two flights I booked were more expensive now and I had to pay the difference or cancel. I cancelled them, booked new flights at the original price, and came back here.
If you read the reviews, they all follow a basic pattern, it's clear that they're written by a bot or AI, and none of them are verified. Trustpilot should make it more difficult to leave reviews if they want to be taken seriously.
I'm guessing how the company works is they book the flight but keep it in a pending state hoping that the price will lower. If it does, they take the price difference as profit, if it increases, they call you and tell you it increased and you have to pay the difference.
This is extremely unethical and wastes people's time, avoid this company.
August 6, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
Great Experience
I dealt with travel consultant Scionn White, great guy. Spent hours with me on the phone to not just give me the best price but also made my booking journey so easy. I had a bad cough but Scionn was so patient throughout the call, listened to me carefully and answered all my questions. I now have my tickets and everything looks great. Will definitely book through them again and recommend to friends too.
August 7, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
DO NOT BUY
DO NOT BUT. This is SCAM SCAM SCAM!!!!
Once you purchase the ticket, they contact you about the increase in the price by the airline and they ask for more money. I paid $2,081 for 3 tickets, then they told me that the airline was not able to confirm at this price and the airline has asked for $2,480 to confirm my ticket! Which is total BS and the airline price is still the same. DO NOT BUT FROM Cheapoflyt. SCAM ALERT!!!!
August 3, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
Great prices and service
Ryan was very helpful with our booking, going above and beyond to help us. Also a great site to get the best prices. Will recommend.
August 4, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Bait and Switch
Their website offers misleading lower price
Their website offered lower price, after booking and receiving email confirmation they send you a message to call them. Then they tell you that prices have gone up. Horrible Bait and Switch strategy. I can book the ticket cheaper going directly to the airline website. STAY AWAY from them!
I also reported them to the FTC for their fraudulent behavior.
This is the case number they are asking me for. COFUS5751330
My gut feels tells me that they will say that pricing is not final until the ticket is issued. When I buy through a credible site, the ticket gets issued within minutes and reading other reviews, this seems to be a common practice for them to Bait and Switch!
August 1, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
Great prices and incredible service
Great prices and incredible service! I had a wonderful experience with Allen, who not only made sure he got me a great deal on flights during the summer but also made sure that I received a refund when my plans fell through. Kudos.
July 26, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Very patient
Very patient! Samuel took his time to walk me through the total process!!!
August 1, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Scionne
Scionne, What a legend, we booked over the internet and he called me straight away asking if he could help. He got us good seats and made sure everything was confirmed. He made the experience so seamless, would recommend booking with these guys. Couldn't be happier with the experience.
August 1, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.