I booked my flight to Bali and was sceptical about this website especially after reading all the negative review so I called them and was assist by Samuel smith who is absolutely helpful and polite bu... See more
Cheapoflyt
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See what reviewers are saying
My tickets were declined for unknow reasons. Allen called me explained what is going. Allen said he follow-up with airlines and reach out to me once things got resolved. The cancellation due to airl... See more
Company replied
Tyler is very helpful person Spl he knows what kind of assistance we need n quickly he find the answer. In my opinion he is best employee who knows his responsibilities capabilities knowledge all o... See more
Company replied
Buying our tickets with Tyler Finn from cheapoflyt was a great experience. Tyler Finn was SO helpful and patient. He spend 1.5hrs on the phone finding the best price, looking for alternatives, being p... See more
Company replied
Company details
Written by the company
CheapOflyt is among the emerging travel agencies , working on a simple yet effective module of providing best travel solutions to the aspiring travelers desire to voyage across the globe. With the aim of giving the travel services that worth every single penny spent on the travel itinerary with utmost satisfaction, we at CheapOflyt devote all our efforts towards the happiness of our customers. Our business relations with the airlines and other service providers makes it easy for us to operate with the best and competitive prices in the travel industry and easy booking process gives our customers ample of flexibility as well as convenience to plan and execute their business or leisure retreats without any glitch.
Contact info
1/6/13A Elite Way, 3201, Carrum Downs, Australia
- 1800 592 244
- customercare@cheapoflyt.com
- cheapoflyt.com.au
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
If i could rate this agency more than 5…
If i could rate this agency more than 5 i would rate it 10.I would recommend this agency any time. After I missed my flight they help me so much they tried so hard to resolve this issue and with so much effort trying for hours, putting me at first priority they managed to rescheduled my flight. I talked to many of the team members through this process and finally I can’t named it who exactly helped me out as they all work as a team. They a great caring people and you can trust them and believe in them at all time as they won’t give up until they help you!!! Thanks for everything guys, you are an amazing team!!! Well done and all the best to all !!!cheers till next journey Nevena <3
July 30, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Booked a flgith with Scionn White
I booked a flight with Scionn White who was able to smoothly handle all my inquiries. He was quite a friendly travel consultant.
July 26, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
BEST CUSTOMER SERVICE THANK YOU MAZE!!!!
I called incredibly stressed out about accidentally booking a flight without the cancellation policy. The kindest woman named maze helped me! she reassured me that everything would be okay. She was also very efficient and managed to check on me several times while I was hold. That was the best customer service that I have ever received! Because of her kindness and understanding is the reason why I’ll be booking again!!
July 30, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Had an email confirming our flight then an email saying it's not confirmed. We called and they added more taxes to the flight.
We tried to book a short flight on CheapOflyt and got a confirmation email saying it's booked. 1 min later we get an email saying they have been trying to contact us with no reply and said our flights are not confirmed and we have to call. We called and they said the airline added taxes so we have to pay more. This is a scam and a waste of time! If any travel agency runs this scam I will not use them. I have to go through the whole booking process to realize that's not my price. The only credit I give them is they did cancel the booking when we called again. But I'm sure if 24 hours passed we wouldn't have been so fortunate. We are still waiting to see if we get charged and if that's the case we will contact our credit card company to report them as fraudulent. I'm making this review to just say be careful when using cheapoflyt.
July 29, 2023
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
Agent reconfirmed my flight details and…
Agent reconfirmed my flight details and helped me booking my bags.. Thank you Allen for your help! Good luck!
July 21, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
I am glad Allen called after i made the…
I am glad Allen called after i made the booking to make sure if everything was ok .. 5 star for good customer service ..
July 25, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Allen was knowledgeable and very…
Allen was knowledgeable and very informative on call.. Nice Experience with Cheapoflyt..
July 24, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
credit card issues
My credit card decline my booking, I contacted Juan to straighten things out, Juan is helpful , courteous and professional.
July 25, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Not transparent! This has all the markings of a scam
Not transparent, seems like a scam. I wanted to book a last minute flight due to a family emergency and when I searched flights on Google, Cheapoflyt gave a price which was around $150 cheaper than the airline website (Qatar Airways). After the payment, they gave a reference number (not an airline ticket number) and someone from a call center (in India I guess) called me back and said that since this is a last minute flight and the flight is overbooked, I have to pay an additional $111 per flight ($222 in total). I didn't want to pay extra for a flight that they showed me as available in their reservation system and after some back and forth the call center guy said that he will check with his manager and kept me on hold After around five minutes he came back and said "after further discussions with his manager" they decided to bear the additional cost by themselves (how thoughtful!!!) but asked me to pay an additional tax of $109. This seemed really fishy and I asked him to call me back after 30 mins and did the same ticket reservation through the airline web site ($150 more, but it was worth that the mess that they wanted me to go through). When they called back, I asked to cancel my ticket request. What I understood is they show a lower price and collect the credit card details when the customer does the reservation. Afterwards, they call the customer and try to add additional charges on top of that and then try to do the actual ticket reservation for an inflated price. Be aware!
July 24, 2023
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
Scionn White is a rockstar
I can not say enough good things about Scionn White, he is patient and so very kind. My friend and I were booking flights and were having a bit of a problem and Scionn stayed on the phone and help us through and made sure that all our questions were answered. Honestly give this man a raise he was the best!!!
July 24, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
No response from customer services
I applied for a refund due to the lack of communication when our flight was booked, I first emailed over 2 months ago, had a 'we are looking into it' email after 2 weeks and now no response after repeated follow ups... not happy
May 4, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
Scam (or at least very dodgy).
Scam (or at least very dodgy).
Booked flights, went to pay and their system is unable to process as others have said.
Called their center as advised and was told the seats are unavailable. Call center worker advised they can in fact get seats on my requested flight, but due to 'false availability' there is an additional $77 in the fares.
I 'umm'd and ahh'd' over the phone whilst opening a new tab, and booked through Jetstar directly. Got the same flights/times for only $12 more than Cheapofly were advertising initially.
TL:DR - paid $12 to NOT get overcharged by these muppets.
July 21, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
We are sorry to hear about the inconvenience you experienced and appreciate you taking the time to share your feedback with us on Trustpilot.
We take all customer complaints seriously and would like to investigate the matter further to ensure that we can address any issues that may have arisen. Please provide us with additional details, such as your order number and the specific issue you encountered, so that we can better understand the situation.
We strive to provide our customers with exceptional service and are committed to resolving any concerns that you may have. We value your business and hope to have the opportunity to make things right.
Thank you for bringing this to our attention.
Regards
Cheapoflyt
Juan called me to follow up with my…
Juan called me to follow up with my ticket purchase. Very kind and helpful. Helped solved the problem. Thank you
July 20, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Jerry Murphy was very helpful and made…
Jerry Murphy was very helpful and made sure to get me all of the information that I needed. I was a little worried early in our purchase process because the interary had a few hiccups but Jerry and the booking team were able to get it all resolved, put me at ease and got me all the information I needed when I asked.
July 19, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Juan was Incredibly helpful!
I am grateful to have had such a skillful worker like Juan to help me navigate this challenging situation. He's the best customer service agent I have ever had.
July 19, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Easy booking experience
June 1, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
After reporting to Cheapofly regarding…
After reporting to Cheapofly regarding the refund issue, Allen Wright from the customer support had reached out resolved the matter promptly. Very happy with quick response time. Thank you!
July 14, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
The best travel agent I have ever had…
The best travel agent I have ever had my tickets booked from. Special thanks to Sharon Williams as she is such a lovely travel agent. I had to extend my flight ticket in emergency for my wedding and she went beyond her limits to help me out to get the flight ticket cheaper. Would definitely recommend them.
July 17, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
Sharon Williams was great
Sharon Williams was great, really friendly to talk to and so very helpful, she was able to get us some really good flights and seating at very competitive rates, Sharon took the time to listen to all our needs and then went on to make it happen for us, a big thank you to Sharon at cheapoflyt.
July 17, 2023
Unprompted review
Reply from Cheapoflyt
Dear Passenger,
Thank you for taking the time to share your positive experience with our product/service on Trust pilot. We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
At Cheapoflyt, we are committed to providing our customers with the highest quality product/service and exceptional customer support, so it's great to hear that we were able to exceed your expectations. We will continue to strive to maintain our standards and deliver the same level of service to all our customers.
If you have any further questions or feedback, please do not hesitate to reach out to us. We would be more than happy to assist you.
Once again, thank you for choosing our product/service and for leaving such a positive review. We truly appreciate it!
Regards
Cheapoflyt
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