Chelmsford Plumbing and Heating Ltd Reviews 

150
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used this company before and based on previous experience was happy to book my annual boiler service with them again. They were polite and helpful on the phone and I had options as to wh... See more

Rated 4 out of 5 stars

I was telephoned the day before my appointment and agreed for the engineer to bring appointment forward to that afternoon. He arrived a short while later and was, as usual for CPH workers, friendly,... See more

Company replied

Rated 5 out of 5 stars

Prompt service, from Martyn coming to our house to quote for new boiler, talking it all through with us to installation. Two engineers who came to remove old boiler and tanks were friendly, informativ... See more

Company replied

Rated 5 out of 5 stars

We needed a new mixer tap for our kitchen supplied and fitted by Chelmsford Heating & Plumbing. The initial tap was the wrong pressure type and needed replacing. This was carried out within days causi... See more

Company replied

Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Electrician
  4. Plumber

Written by the company

We are a family run plumbing and heating company located in Great Baddow, Chelmsford. Your call will always be answered personally and your enquiry dealt with in a friendly and efficient manner. Our charges are competitive and 100% clear, with no hidden extras. All our Gas, Oil and Electrical Engineers are employed directly by us, WE DON’T USE SUB-CONTRACTORS. They will arrive in uniform at your property in a sign written vehicle. Our office is open to visitors and we are always happy to discuss your requirements. We are Trading Standards Approved, a member of the “Which” Trusted Trader scheme and Worcester Bosch Diamond Accredited Installers. We cover Chelmsford, Colchester, Brentwood, Maldon, Witham, Braintree, Burnham-On-Crouch and all surrounding areas in Essex Please see our feedback page for genuine customer comments. Our office is manned by a friendly team of people during office hours and are available by calling 01245 478588.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Had an emergency

Had an emergency, water pouring through kitchen ceiling, we rang CPH and a couple of hours later Rich arrived, diagnosed the problem and fixed within an hour. Efficient and friendly service from start to finish..thankyou

June 28, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review and glad we were able to respond quickly and get the issue fixed.

Rated 5 out of 5 stars

Recently had my boiler replaced

Recently had my boiler replaced, the process went so smoothly, the engineer was so helpful, even updating the timing on my controller that I was struggling to do. Could not recommend more.

June 18, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Dear Natasha, thank you for your review on your recent Worcester Bosch Greenstar 12ri boiler installation.
We look forward to seeing you at your 1st years boiler service next year!

Rated 5 out of 5 stars

Boiler Service

Simon was very polite and introduced himself before entering the property He had a nice sunny manner about him. Being an OAP made me feel safe. Very professional and courteous. A good asset to the company.

June 18, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Dear Mrs Collins, thank you for your review of your recent gas boiler service by our lovely engineer Simon, we look forward to working with you again on any heating, plumbing or electrical works you may require.

Rated 5 out of 5 stars

This is the 3rd time we have used CPH

This is the 3rd time we have used CPH. Russell replaced a kitchen tap and also fitted a new boiler pump and valve. He was very polite, hard working and efficient even though the job took twice as long as anticipated. CPH's labour charges were very reasonable considering the extra work involved. I have no hesitation in recommending this company and Russell.

June 13, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you Mr Wood for your recent works review, I will let Russell know you were pleased.
We look forward to working with you again for any plumbing, heating or electrical needs you may require.

Rated 5 out of 5 stars

Excellent service and a good job done.

Excellent service. I was impressed at every stage of the process when dealing with this firm. We needed some corrective plumbing to sort out a badly installed toilet that was originally installed by a previous owner of our house. Everyone we spoke to was pleasant and the problem was soon rectified by the plumber who came and did the job along with being very neat and tidy. We would highly recommend Chelmsford Plumbing and Heating Ltd.

June 6, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review, we are delighted that you found our services to your satisfaction and look forward to working with you in the future with any plumbing, heating or electrical issues you may have.

Rated 5 out of 5 stars

Good prompt advice and installation.

May 28, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review for the recent installation of a Worcester Bosch 1000 gas boiler.
We look forward to hearing from you for your annual boiler service.

Rated 5 out of 5 stars

Best company yet

Jose was extremely polite, brilliant people skills, very thorough, better than anyone else we have had service our heating. Jose also very informative about the warm air heating system. Will definitely recommend this company to others.

May 22, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for leaving the review for when we serviced your warm air boiler and we look forward to seeing you again next year

Rated 5 out of 5 stars

Would recommend for both major installations and servicing

We have used CP&H for a couple of years now to service our old, oil combi-boiler and they have always been very good; professional and reliable. Recently we had to upgrade our entire heating system to a new boiler and cylinder and we got CP&H to do the work for us. To say we are impressed is an understatement. They were incredibly professional and thorough as well as really careful with how the work was carried out. Always polite, always tidying up after themselves and thinking about potential future uses for our new heating system should we need to make changes in the future (and installing the required add-ons now as a safe-guard). We would strongly recommend these guys and we will continue to be a customer of theirs for many years to come.

May 17, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou so much for the 'glowing' review of your new installation of an external oil boiler and unvented water cylinder. I will ensure all the engineers who worked at your property are aware of your feedback and please do not hesitate to call if you require any further works

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service from a lovely guy (apologies I didn’t catch his name) who used to be in the Army. He came ahead of the time and sorted out the issue. Really polite and helpful. Would highly recommend.

May 17, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for the review I will pass your feedback to the engineer and please do not hesitate to contact us if you require any further works

Rated 5 out of 5 stars

This was the first time we used…

This was the first time we used Chelmsford Plumbing and Heating. Russell was so helpful. He had to come back to carry out additional work. He came back when he promised, explained what needed to be done and was very professional throughout. Would definitely use them again.

February 29, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for the review and please do not hesitate to call if you require any further plumbing or heating work

Rated 5 out of 5 stars

Boiler Replacement

Chelmsford Plumbing & Heating were recommended by friends. Martin came to see us and discuss the replacement of our boiler, which had been in place for 30+ years. He was detailed, clearly knew his stuff, and very honest. He came a second time when we asked just before the start, no issue, no problem and again really thorough, patient and answered all our concerns. The team turned up on time, Lewis, was the lead, both were calm, and left us feeling relaxed about the job. We moved out to make it easier but popped back when we needed stuff and always found a relaxed team. Despite us not being in the house when we occasionally returned it had been left tidy and clean, each day. Lewis and his colleague took care of our home. On the Friday we arrived back around 3pm and Lewis took us through the job, spending time, patiently setting up thermostats and making sure we understood. Really great job, very professional, we would highly recommend them.

April 15, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for the taking the time to leave a review for the installation of a Worcester System boiler, vented cylinder and associated pipework, we look forward to hearing from you next year for when the boiler service is due

Rated 5 out of 5 stars

Excellent service

Excellent service, very efficient. Clean and tidy and very helpful with our numerous questions.

April 26, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for the review we look forward to seeing you again next year

Rated 5 out of 5 stars

It just got better

It just got better. Within 24 hours I have an Email from Worcester Bosch with a guarantee registration. Just confirming the quality of the workmanship.

April 25, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Lovely to hear your experience was very positive beginning to end.
Thankyou

Rated 5 out of 5 stars

PROFESSIONAL

FROM THE QUOTE TO RECEIVING THE BUILDING CERTIFICATE AND GUARENTEES WAS ONLY 12 DAYS
FAST EFFICIENT SERVICE

April 11, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Dear Mr Edwards,
I was a pleasure to assist with the install of your new Vaillant EcoTec Pro boiler.
Thankyou

Rated 5 out of 5 stars

Great service

Great service. Turned up on time and worked really hard. Approachable and friendly.
They cleaned up after themselves. Efficient customer service and would highly recommend them.

April 12, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Dear Katherine, Thankyou for your review on the installation of TRV's to your radiators and installation of your kitchen sink.
We look forward to working with you again should you require any further heating, plumbing or electrical works.

Rated 5 out of 5 stars

5 stars!

5 stars!! Excellent service, fair pricing, turned up on time, cleaned up afterwards, very pleased and will be using again!

February 12, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for using Chelmsford Plumbing and Heating, we are pleased you had a good experience and look forward to you using us again for any Heating, Plumbing or Electrical requirements.

Rated 5 out of 5 stars

Another 5-Star Experience with Chelmsford Plumbing

I had the pleasure of using Chelmsford Plumbing again for my showerhead installation, and they did not disappoint. The product quality was excellent, and the service was just as impressive as my previous experience with them.
They have earned my loyalty and highest recommendation for their reliable and professional plumbing solutions.

April 5, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review, we are pleased that you have again been happy with the service we have given on your recent plumbing works.
We look forward to working with you on any further works you require.

Rated 5 out of 5 stars

Fast, efficient, reasonable cost, what more could you ask for?

We had an overflowing urinal which needed to be fixed quickly! One of CPH's plumbers arrived within an hour, the issue was fixed very quickly and the mess was cleaned up as well. Very satisfied with the service.

March 20, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for the review on the plumbing works we recently did for you, glad we were able to help and look forward to working with you again.

Rated 5 out of 5 stars

Professional & Efficient

We needed our boiler serviced as we are moving, Chelmsford Plumbing came out quickly, the engineer was so friendly and professional. Brilliant service.

March 19, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Dear Mr Mapes we are pleased we were able to assist with your boiler service. Thankyou for taking the time to leave a review.

Rated 5 out of 5 stars

Professional Service

I recently had my underfloor heating system reconfigured by CPH. been using the firm for my plumbing needs for several years.
They turn up when they are supposed to, the staff are very knowledgeable and are they are pleasure to deal with.
i would recommend them to anyone.

March 18, 2024
Unprompted review
Chelmsford Plumbing and Heating Ltd logo

Reply from Chelmsford Plumbing and Heating Ltd

Thank you Mr McIlroy for you recent review.
We are pleased you had another positive experience using Chelmsford Plumbing and Heating.

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