Chelmsford Plumbing and Heating Ltd Reviews 

150
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used this company before and based on previous experience was happy to book my annual boiler service with them again. They were polite and helpful on the phone and I had options as to wh... See more

Rated 4 out of 5 stars

I was telephoned the day before my appointment and agreed for the engineer to bring appointment forward to that afternoon. He arrived a short while later and was, as usual for CPH workers, friendly,... See more

Company replied

Rated 5 out of 5 stars

Prompt service, from Martyn coming to our house to quote for new boiler, talking it all through with us to installation. Two engineers who came to remove old boiler and tanks were friendly, informativ... See more

Company replied

Rated 5 out of 5 stars

We needed a new mixer tap for our kitchen supplied and fitted by Chelmsford Heating & Plumbing. The initial tap was the wrong pressure type and needed replacing. This was carried out within days causi... See more

Company replied

Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Electrician
  4. Plumber

Written by the company

We are a family run plumbing and heating company located in Great Baddow, Chelmsford. Your call will always be answered personally and your enquiry dealt with in a friendly and efficient manner. Our charges are competitive and 100% clear, with no hidden extras. All our Gas, Oil and Electrical Engineers are employed directly by us, WE DON’T USE SUB-CONTRACTORS. They will arrive in uniform at your property in a sign written vehicle. Our office is open to visitors and we are always happy to discuss your requirements. We are Trading Standards Approved, a member of the “Which” Trusted Trader scheme and Worcester Bosch Diamond Accredited Installers. We cover Chelmsford, Colchester, Brentwood, Maldon, Witham, Braintree, Burnham-On-Crouch and all surrounding areas in Essex Please see our feedback page for genuine customer comments. Our office is manned by a friendly team of people during office hours and are available by calling 01245 478588.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warm air heating system

Happy to recommend this company for their workmanship and attitude. They installed a new ch system successfully, taking pains to achieve a neat result even when unexpected difficulties arose. pleasant people, punctual, and tidied up thoroughly afterwards.

March 8, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review, it's been a pleasure to work with you on the installation of your Worcester Bosch Greenstar 4000 boiler and Johnston & Starley Aquair Unit.

Rated 5 out of 5 stars

Friendly helpful service

Used the plumbing service. Really helpful and efficient and lovely people too.

March 8, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review on our plumbing services we look forward to working with you again.

Rated 5 out of 5 stars

Prompt and efficient service

We had a number of plumbing jobs to be done. A quotation was provided promptly, and was emended without quibble when we re-thought some of our requirements. The work was all done on the same day. The staff were a pleasure to deal with.

March 1, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your plumbing review, we are happy to of helped and look forward to assisting you with any further heating, plumbing or electrical works you may need.

Rated 5 out of 5 stars

Fantastic company

I have dealt with alot of plumbing companies this one tops them all. Very professional staff great customer service knowledgeable. I can't recommend this company enough. Great overall experience

February 22, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review Mrs Turton, we were happy to assist installing your Vaillant Eco Tec Plus gas boiler and we look forward to seeing you at your 1st years service.

Rated 5 out of 5 stars

Good Bolier Installation

Boiler installed neatly, quickly and billed in accordance with estimate. Questions answered well and explanations given. Very efficient.

February 20, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review on your recent installation of a Worcester Bosch Greenstar 15ri Gas boiler. We look forward to seeing you at next years service.

Rated 5 out of 5 stars

Chelmsford Plumbing and Heating

Chelmsford Plumbing and Heating, had our boiler serviced this morning thank you to the engineer for a great job, wouldn’t use anyone else.

February 16, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for using Chelmsford Plumbing and Heating for your boiler service. We look forward to seeing you again.

Rated 5 out of 5 stars

I have used Chelmsford Plumbing and…

I have used Chelmsford Plumbing and Heating 3 times now and every time i have found them to be very professional and helpful and the quality of the work has been excellent. I would recommend them and will be using them again in the future.

February 9, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your positive review and we hope we can continue to assist you with any future Plumbing, Heating and Electrical needs you require.

Rated 5 out of 5 stars

Repaired previous plumber's multiple…

Repaired previous plumber's multiple errors. Highly competent. Good communication. Very professional.

February 9, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review we are pleased to assist you with your plumbing works.

Rated 5 out of 5 stars

Had our old boiler replaced and what a…

Had our old boiler replaced and what a amazing experience very good work very clean and tidy and explained All that we needed to know great team of fitters would highly recommend this company and will be using them again

February 5, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your boiler install review, we were happy to assist with the installation of the Worcester Bosch Greenstar 4000 Gas boiler and we look forward to seeing you at your 1st years boiler service.

Rated 5 out of 5 stars

5 Stars. Thank you.

We would highly recommend Chelmsford Plumbing & Heating. They have serviced our old boiler for many years. During January when it was freezing cold our boiler packed up. We called CP&H and Martyn came to see us and provided a quote for a new boiler and necessary pipework. We had to wait a week before work commenced but Martyn kindly loaned us two heaters. Our new boiler was fitted by Lewis, the engineer, who was efficient, informative, tidy and very helpful. Thank you Martyn, Lewis and Lewis number 2 for an amazing job. 5 STAR.
Jill & Bev

January 26, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review of your recently installed Worcester Bosch Greenstar 8000 Life gas boiler. We look forward to seeing you next year at your boiler service.

Rated 5 out of 5 stars

Thanks for sorting the heating out…

Thanks for sorting the heating out Simon ( after we had been let down by our previous plumber for 2 weeks without central heating )Efficient service..will be calling CHP for boiler service next 👍

February 6, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review, pleased we were able to assist and look forward to hearing from you when you would like your boiler serviced.

Rated 5 out of 5 stars

Amazing service… brilliant engineer.

Amazing service… brilliant engineer.. very helpful, polite and professional guy.

February 6, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thanks for your review we have a super team of engineers and we are glad you had a good experience with your recent service.

Rated 5 out of 5 stars

January Boiler change

We recently had to replace our Oil Fired central heating boiler in what turned out to be the coldest 2 days this January, CPH staff Reece and Partner were terrific and carried out the new installation without a hitch other than their pump freezing up whilst trying to pump out the central heating system! They kept us well informed on the progress of the job and by the 19th January we were warm again. Well Done Chelmsford Plumbing and Heating

January 18, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review of your recent Worcester Bosch Danesmore Oil boiler installation and powerflush. We are happy that all is lovely and warm and back to normal in the household. Look forward to seeing you at next years boiler service.

Rated 5 out of 5 stars

Highly recommended for stress free experience to solve plumbing problem

This plumbing company is highly recommended from start to finish. Easy to phone up and communicate with someone friendly who dealt with the problem swiftly. A plumber visit followed promptly with someone who clearly knew what they were doing. Efficient arrangements thereafter for accepting a quote and getting a prompt visit at a mutually convenient time. Work done efficiently and everything left clean and in place.

January 30, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for you review, we hope to be able to assist you with any other plumbing, heating or electrical works you may need.

Rated 1 out of 5 stars

Extreme Charges

Our wet underfloor heating system was not warming up as it should. We called CPH, and the call-out fee was £120. The plumber was very friendly and helpful. I was told that the pump and valve would need replacing, and it should take 1 hr to finish the job, with a cost of roughly £250 (labour £120 per hr and the part £160). When I asked CPH to put it in writing, the quote was £500 (parts £260 + £240 for 2 hrs labour) which doubled from what I was told originally told from when the plumber visited the property. When I questioned, it took nearly 2 weeks for CPH to get back to me after numerous calls. The work was carried out 22 days later with the plumber doing his best to make up 2 hrs of work, having 3 telephone calls and also just sitting and cleaning the pipes. It was painful to watch.
After the new pump was installed, the floor was not warming up and there was a further call to CPH, who confirmed that there will be no charge. This plumber who came round wasn't so friendly and had poor time keeping. He asked me to pay a further £120 for a 15 min visit, for just checking the thermostat. When I said that it was agreed there would be no charge, they then sent me a bill.
I do feel that they try to pull a fast one, and try to bill you as much as they can.

January 11, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Dear Mrs Siriwardana, thank you for taking the time to leave a review, if you wish to discus this further please call the office and I would be happy to discuss this with you over the phone or in person

Rated 5 out of 5 stars

The engineer was very helpful and…

The engineer was very helpful and explained what he was doing.
Also advised on heat settings on thermostat.
Advised on loft lagging on some off the pipes as it had come away! Explained so much heat can be lost in loft!
Highly recommend!

January 25, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for taking the time to leave your review and we are pleased that the engineer was able to assist. We look forward to working with you again.

Rated 5 out of 5 stars

I would highly recommend Chelmsford Plumbing And Heating.

Chelmsford Plumbing And Heating were recommended to me and I can see why. They were friendly and helpful and I couldn't fault their customer service, Richard took the time to go through my quote with me and tried to find ways make this as affordable as possible. The team were also patient and accommodating when we had some access issues to the tenanted property on the day. I would highly recommend them and would definitely use them again in the future.

January 9, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for you review, it was a pleasure to work with you installing a replacement Worcester Bosch 12ri boiler at your tenanted property.

Rated 5 out of 5 stars

No more kettles or wet towels!!

I would echo the reviews that have gone before me.this is a very good team from Martin the first contact with a good,helpful and clear attitude to Rich'who laboured for three days efficiently and succesfully not to forget the lovely and efficient Becky who has a grasp of everything in a cheerful manner..oh it,s good to be warm again.

January 3, 2024
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review for your recent Worcester Bosch 15ri boiler and replacement cylinder, we are delighted it's all lovely and warm at home.

Rated 5 out of 5 stars

Top job

Top job, great service from start to finish
Highly recommend

December 22, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for taking the time to leave us a review, we look forward to working with you again in the future.

Rated 5 out of 5 stars

First class boiler installation

First class boiler installation, fitters were really helpful and professional

December 21, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for you review of your recent Worcester Bosch 4000 Combi boiler. We look forward to seeing you at your 1st years annual service.

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