Chelmsford Plumbing and Heating Ltd Reviews 

150
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used this company before and based on previous experience was happy to book my annual boiler service with them again. They were polite and helpful on the phone and I had options as to wh... See more

Rated 4 out of 5 stars

I was telephoned the day before my appointment and agreed for the engineer to bring appointment forward to that afternoon. He arrived a short while later and was, as usual for CPH workers, friendly,... See more

Company replied

Rated 5 out of 5 stars

Prompt service, from Martyn coming to our house to quote for new boiler, talking it all through with us to installation. Two engineers who came to remove old boiler and tanks were friendly, informativ... See more

Company replied

Rated 5 out of 5 stars

We needed a new mixer tap for our kitchen supplied and fitted by Chelmsford Heating & Plumbing. The initial tap was the wrong pressure type and needed replacing. This was carried out within days causi... See more

Company replied

Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Electrician
  4. Plumber

Written by the company

We are a family run plumbing and heating company located in Great Baddow, Chelmsford. Your call will always be answered personally and your enquiry dealt with in a friendly and efficient manner. Our charges are competitive and 100% clear, with no hidden extras. All our Gas, Oil and Electrical Engineers are employed directly by us, WE DON’T USE SUB-CONTRACTORS. They will arrive in uniform at your property in a sign written vehicle. Our office is open to visitors and we are always happy to discuss your requirements. We are Trading Standards Approved, a member of the “Which” Trusted Trader scheme and Worcester Bosch Diamond Accredited Installers. We cover Chelmsford, Colchester, Brentwood, Maldon, Witham, Braintree, Burnham-On-Crouch and all surrounding areas in Essex Please see our feedback page for genuine customer comments. Our office is manned by a friendly team of people during office hours and are available by calling 01245 478588.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The right choice. The whole process from quotation to…

The whole process from quotation to completion was friendly, efficient and professional, particularly after a poor experience we had with a previous plumber. We would highly recommend them.

December 22, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank your for your review we are happy to of helped out and install a Worcester Bosch Greenstar 1000 boiler and glad to hear all are warm again!

Rated 5 out of 5 stars

One of the best companies I have dealt…

One of the best companies I have dealt with and I have lived in Asia and North America for 10 years before returning to Chelmsford.

CPH are very friendly, professional, high quality and value for money. They are very easy to communicate with via email and phone, they are very responsive to my requests and help me develop an idea into a solution. When their team arrive on the agreed date they are in company uniform, are very respectful, lay out dust sheets and cover their shoes, they deliver a very high quality product (I had them remove an old boiler, immersion tank and attic water tanks and install a brand new Combi boiler in the attic), pipework is run in a sensible and neat and tidy way, there is regular discussion and clarification throughout the install, full tested and walked through the operation and installation with me, answered all my questions and left the house clean and tidy, removed all old units and waste.

I have used them for both my own home and for my elderly mother's home and she also feels the same.

A long way away from the image of an old 'alright mate, yeah let me take a look and see what 'appens' plumber who would fleece you at every opportunity :-)

Thank you, great job!!!!

December 14, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your kind review it was a pleasure to work with you installing the Worcester Bosch Greenstar 4000 Combination boiler.
We look forward to seeing you at the annual boiler service.

Rated 5 out of 5 stars

Great Service

Our boiler broke down at a really stressful time for ourselves just as we were having our kitchen refitted so the house was already a mess and pretty cold. The fitter from CPH came out and gave us all our options and after discussions we opted for a new boiler. Despite the hugely busy time of the season the team at CPH helped us as quickly as they possibly could and were there at ever turn to assist us. Thanks Guys, We can highly recommend them.

December 13, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review on the recently installed Worcester Bosch 4000 boiler, glad you are all nice and warm and we look forward to working with you again.

Rated 5 out of 5 stars

New boiler installation

Just had a new Worcester Bosch combi boiler installed by CPH following issues with old existing back boiler. From Martyn visiting us to explain how they would reroute the gas supply with the minimum of disturbance for the new installation in the loft space and providing a favourable quote, the work was completed in 4 days by Steve, Lewis and Rob who were very professional and courteous throughout. We have previously recommended CPH to several other people and will continue to do so in the future.

November 28, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review on the recent install of a Worcester Bosch Greenstar 4000 Combination boiler. We look forward to working with you again and seeing you at your 1st years boiler service.

Rated 5 out of 5 stars

Honest,speedy response to my emergency.

Honest,speedy response to my emergency. Very friendly but professional service. A great company to deal with.

December 7, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review and we are glad all is nice and warm at home for you now.

Rated 5 out of 5 stars

Excellent service

Excellent service. I am very pleased to have hot water and a warm house again after the oil-fired boiler failed. The response from CPH was helpful; Daryll fixed the boiler within an hour and left the boiler room clean and tidy. I will not hesitate to use CPH again, thank you.

December 4, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review, and glad we could assist in getting your home warm again.
We look forward to working with you again.

Rated 5 out of 5 stars

Excellent Work

Prompt service, from Martyn coming to our house to quote for new boiler, talking it all through with us to installation. Two engineers who came to remove old boiler and tanks were friendly, informative and tidied up at end of each day. Very neat tidy job. All looks great. Thanks to Becky for admin and answering our emails. Highly recommend Chelmsford Plumbing and Heating.

October 23, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for leaving us a super review on your recent installation of a Worcester Bosch 4000 Combination boiler.
It was a pleasure to work with you and we look forward to seeing you at next years annual boiler service.

Rated 5 out of 5 stars

Fantastic Service!

Chelmsford Plumbing and Heating went above and beyond, fitting my new boiler and sorting out lots of little problems in my house. They were extremely professional and efficient. I couldn’t recommend them more and will be using the company again for any plumbing, heating or electrical problems.

November 27, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for taking the time to review your recent installation of a Worcester Bosch 8000 boiler. We are very pleased that we were able to assist and look forward to working with you again at your 1st years boiler service.

Rated 5 out of 5 stars

It's not easy finding a good plumber . . .

We've been using CPH for over 7 years now for routine stuff as well as projects and we've never had any issues. Always friendly and helpful and happy to talk things through if needed. We've just had the boiler replaced - we were extra happy that they could source the exact boiler I wanted and fit it the next day after the old one died suddenly.

November 10, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review on your recent Worcester Bosch 24ri boiler installation.
We look forward to working with you again and at next years boiler service.

Rated 5 out of 5 stars

From the first time I inquired about a…

From the first time I inquired about a new heating system. The staff were really friendly and helpful.
The engineers that came and fitted the new boiler and warm air unit were very professional and kept everywhere clean.
I would highly recommend Chelmsford plumbing and heating.
J. Ranson

November 20, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your kind review it was a pleasure to work with you installing your Worcester Bosch Greenstar 1000 24kw boiler and Johnson & Starley Aquair Unit.
We look forward to seeing you at your 1st year's service.

Rated 5 out of 5 stars

Just had a new boiler install from CPH…

Just had a new boiler install from CPH and they did an excellent job, very clean and tidy. Harrison was very professional and the whole team have been a pleasure to deal with.

November 22, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you very much for your review on the recent installation of your Worcester Bosch 27ri regular boiler. I will pass on your comments to the team and we look forward to seeing you at your 1st year boiler service.

Rated 5 out of 5 stars

Oil boiler installation.

Excellent workmanship at a fair price and reliable.

November 16, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review of your recent Grant External Wall Mounted Oil Boiler, we look forward to seeing you next year at your 1st service.

Rated 5 out of 5 stars

Outstanding Service and exceptional staff.

I've now used Chelmsford Plumbing and heating for several years. Yesterday I had my annual boiler service on a boiler that they installed five years ago and I reflected on how good they've been over the years since I've used them. They've done a number of jobs including shower and radiator fittings as well as a boiler installation for me and an Oil fired boiler for my Mother. I've always found this company to be the most professional plumbing and heating company I've ever used. The staff are always highly trained and motivated but at the same time very friendly and conscientious about their work. The engineer that visited yesterday as well as carry out a service went out of his way to explain each check that he did, why he was doing it and the result. he also took me on a guided tour of the inside of my boiler, what each part did and what if anything might go wrong. To be honest I was mega impressed with both his knowledge and attitude. I would highly recommended this company to anyone and to be honest wouldn't consider using anyone else.

November 20, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you so much for your review, it's a pleasure to work with you.

Rated 5 out of 5 stars

Installation of 2 new radiators

The job was completed very neatly and tidily with the minimum of disruption. Both the plumber and the electrician were very efficient and also friendly and helpful.
My second experience with CPH and I wouldnt hesitate to use them again.

November 13, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review of the recent radiator installation and electrical works we have recently done for you. We look forward to working with you again.

Rated 5 out of 5 stars

Boiler replacement

Harrison and Lewis did a fantastic job of replacing our boiler. They were efficient, skilled, tidy and polite. Would recommend Chelmsford plumbing and heating.

November 9, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review it was a pleasure to work with you on installing your Worcester Bosch 30ri boiler and we look forward to seeing you at your 1st years boiler service.

Rated 5 out of 5 stars

Would highly recommend Chelmsford Plumbing and heating ltd

They were very helpful and informative,the engineers were on time on the date they said they were coming ,very clean and tidy

November 7, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Dear Phil, many thanks for leaving us a 5-star review! We are glad that your had a great experience with us.

Rated 5 out of 5 stars

Efficient and trustworthy

We had a new boiler and aqua air unit fitted. Very efficient quotation system and the booking in of the work was simple. The team turned up on time and left the house tidy with no sign they'd been in (apart from the new system of course). I was happy to leave the house in their care for the duration of the work.

November 2, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for leaving such a positive review on your recent Worcester Bosch Boiler and Johnson & Starley Aquair unit install.
We looked forward to seeing you at your 1st years annual service.
Kind regards

Rated 5 out of 5 stars

High Quality Service

I was very pleased with my Central Heating boiler install from the initial contact to the final install. A highly professional company with knowledgeable staff. Calm, competent and professional. Heating is important for a family and it is reassuring that our system is now working well and little snags resolved. Thoroughly recommended.

September 28, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for you review on your recent install of the Worcester Bosch 8000 30kw boiler. Its a pleasure to work with you and we look forward to seeing you for your 1st years service next year.

Rated 5 out of 5 stars

Great job

A radiator power flush requiring access to all radiators was made difficult by the fact that the customer ( my mother in law) is elderly, frail, blind, almost deaf and bed ridden. The engineers who called were pleasant, helpful and understanding, managed to work round her. They arrived at precisely the agreed time, did a very professional job and left no mess or damage

October 27, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review of the Powerflush we recently did at your Mother-in-Law's. It's a pleasure to work with you.

Rated 5 out of 5 stars

New boiler install

We used Chelmsford Plumbing and Heating to install a new boiler. From the minute I first called them with an enquiry to completion of the works everyone I dealt with was polite, friendly, and knowledgeable. They did exactly what they said they would do, when they said they’d do it, at the price we agreed. Clean, tidy, and quality workmanship. I would highly recommend them and will definitely use them again in the future.

October 10, 2023
Unprompted review
Chelmsford Plumbing and Heating Ltd logo

Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review it was a pleasure to work with you installing the External Worcester Bosch Oil boiler. We look forward to seeing you at your 1st years boiler service.

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