Chelmsford Plumbing and Heating Ltd Reviews 

150
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used this company before and based on previous experience was happy to book my annual boiler service with them again. They were polite and helpful on the phone and I had options as to wh... See more

Rated 4 out of 5 stars

I was telephoned the day before my appointment and agreed for the engineer to bring appointment forward to that afternoon. He arrived a short while later and was, as usual for CPH workers, friendly,... See more

Company replied

Rated 5 out of 5 stars

Prompt service, from Martyn coming to our house to quote for new boiler, talking it all through with us to installation. Two engineers who came to remove old boiler and tanks were friendly, informativ... See more

Company replied

Rated 5 out of 5 stars

We needed a new mixer tap for our kitchen supplied and fitted by Chelmsford Heating & Plumbing. The initial tap was the wrong pressure type and needed replacing. This was carried out within days causi... See more

Company replied

Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Electrician
  4. Plumber

Written by the company

We are a family run plumbing and heating company located in Great Baddow, Chelmsford. Your call will always be answered personally and your enquiry dealt with in a friendly and efficient manner. Our charges are competitive and 100% clear, with no hidden extras. All our Gas, Oil and Electrical Engineers are employed directly by us, WE DON’T USE SUB-CONTRACTORS. They will arrive in uniform at your property in a sign written vehicle. Our office is open to visitors and we are always happy to discuss your requirements. We are Trading Standards Approved, a member of the “Which” Trusted Trader scheme and Worcester Bosch Diamond Accredited Installers. We cover Chelmsford, Colchester, Brentwood, Maldon, Witham, Braintree, Burnham-On-Crouch and all surrounding areas in Essex Please see our feedback page for genuine customer comments. Our office is manned by a friendly team of people during office hours and are available by calling 01245 478588.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

100% recommended

This is a company I have used for many years. Reliable, trustworthy, helpful, overall experience excellent. 100% recommended

July 19, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for taking the time to leave us a review, we look forward to working with you again.

Rated 5 out of 5 stars

I'd thoroughly recommend CPH

CPH were recommended by a neighbour and I am very pleased with their work from start to finish. I was recommended to have a new gas boiler by another company, but chose CPH for their attention to detail, price and not trying to sell me something I didn't need.
Their fitters were courteous, very tidy, quickly able to adapt necessary pipework and generally all round efficient workmen.

July 20, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review, I will pass it on to the team, its a pleasure to work with you and we hope to see you at next years annual service.

Rated 5 out of 5 stars

Strong recommendation

in short the performance of Chelmsford Plumbing and Heating in relation to five or six commissions was professional in the extreme throughout. we were subject to several assessment visits from Martyn over a period of some months all of which were conducted with polite and helpful efficiency. Quotations were then given very promptly and the work was carried out exactly when promised with buffers of time set aside to allow for possible over running.

In the course of the work for which we had asked practical recommendations were made for improvements which were very much appreciated. The engineers themselves were prompt, efficient and pleasant to deal with and on one or two occasions where unforeseen issues arose, the Firm were with us within hours to sort them out.

Our experience was very impressive and we would recommend them as honest and effective.

Robert Eveleigh

July 27, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review its a pleasure to work with you and we hope to see you at next years annual service.

Rated 5 out of 5 stars

Reliable and value for money…

We have used the services of Chelmsford Plumbing and Heating Ltd for many years and have always received great reliable service at a fair price.

July 26, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for the review and your continued support.

Rated 5 out of 5 stars

A top quality comany

A top quality comany, which I've used for many years.

July 31, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review and your continued support.

Rated 5 out of 5 stars

Reliable service

Excellent service as always. This company remind me when my annual service is due, the office staff are efficient and helpful, the engineers turn up on time, carry out the work, give advice and always clear up any mess. What more could you ask for? Competitively priced too.

July 19, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your informative review.

Rated 5 out of 5 stars

I regularly use Chelmsford and Plumbing…

I regularly use Chelmsford and Plumbing Heating, recently had my annual boiler service, prompt, friendly and professional and have no reason not to use them in the future

July 10, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review we look forward to continuing working with you.

Rated 5 out of 5 stars

Excellent company

I would like to take this time to commend Chelmsford Plumbing & Heating on their professionalism, punctuality and quality of work. Big thanks to Steve for the hard work on Friday & both my wife and I will have no trouble recommending your company to friends & family for any future work.

July 28, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for taking the time to review our work and we look forward to working with you again.

Rated 5 out of 5 stars

Faultless

I cannot recommend Chelmsford Heating and Plumbing highly enough. From the visit for the quote to the completion of the installation I cannot find a fault. The installers were very professional. They were flexible, friendly, very clean and couldn't do enough to meet my requirements. The quality of the work carried out was excellent.

July 24, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

So pleased to hear you are happy with the installation of your boiler and oil tank. We look forward to seeing you at next years boiler service.

Rated 5 out of 5 stars

Boiler Service

I had my boiler serviced and the engineer was both knowledgeable and friendly, reassuring me on the health of my appliance.

July 24, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for you review and booking your annual boiler service with us. We look forward to seeing you next year.

Rated 5 out of 5 stars

New boiler and flue installed. Excellent service

New boiler and flue installed and heating system updated. Excellent service, will certainly use again. Expert knowledge demonstrated in survey and when work carried out. Engineers who carried out work were friendly, helpful and efficient.

July 19, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review and we look forward to seeing you at your annual service and any other works you may require.

Rated 5 out of 5 stars

Excellent Service

Very happy with level of service received, Joe was very knowledgeable and professional throughout his visit to us. Would definitely recommend.

July 3, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your review and we look forward to assisting you with any future works.

Rated 5 out of 5 stars

I have always found Chelmsford Plumbing to be very professional

I have always found Chelmsford Plumbing and Heating to be professional and reliable. So they were my first point of call when I needed a new boiler, yet again they did not disappoint their quote was reasonable and the work completed to a high standard. Can't recommend these guys highly enough.

July 5, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review and continued support, we look forward to seeing you at your next years boiler service.

Rated 5 out of 5 stars

Great company in every way

Great company in every way - excellent customer service, courteous and experienced engineers. Have used this company for years and would recommend them without hesitation.

July 6, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for you review and as always its a pleasure working with you.

Rated 5 out of 5 stars

Boiler problem sorted

Just had a boiler problem fixed by one of your engineers. He arrived just a couple of hours after contacting you, did a great job, was very quick and efficient . Totally happy with the service and price. Would definitely use your company again.

June 28, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for your kind review and we look forward to being of service to you in the future.

Rated 5 out of 5 stars

New boiler

New boiler fitted. Technician was very polite and efficient. Working perfectly.

June 20, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review and continued support.

Rated 5 out of 5 stars

Lived up to recommendation

I had been recommended to Chelmsford Plumbing and Heating and they totally lived up to their accolade. Always on time, hardworking and cheerful. Would definitely recommend them.

June 23, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thank you for your review it was a pleasure and we look forward to seeing you at your 1st years service.

Rated 5 out of 5 stars

We had a new Bosch boiler installed a…

We had a new Bosch boiler installed a few months ago and I am happy to report it has been working perfectly since.
From the initial request to supply a quote CPH have always been quick to reply and keep us in touch with progress about the order. It was a competitive price and the waiting time was one of the shortest too.
The installation was carried out in just a couple of days, which included a full system clean. The two engineers were tidy, efficient and friendly.

May 25, 2022
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Many thanks for your review, we look forward to seeing you for you next years service.

Rated 5 out of 5 stars

Always excellent service

We have been using Chelmsford Plumbing and Heating to service our boiler every year for 15 years. We recently decided to have a new boiler installed. The customer service was excellent on booking, the engineer came round and explained the different options and the quote was accurate and reasonable. The work was completed quickly and the engineer cleaned up after himself. Excellent service as always and highly recommended.

May 9, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

Thankyou for taking the time to leave a review and your continued support.

Rated 5 out of 5 stars

We want to thank Chelmsford Plumbing &…

We want to thank Chelmsford Plumbing & Heating for their prompt, professional help throughout our heating problems during the awful cold weather we have been having. We initially had Rich to service our boiler which had been playing up with the snow. He was very helpful and informative, advising us that our old boiler should be replaced fairly soon and we made a date some way off to do exactly that, thinking there would be no hurry. In fact we were in big trouble a week or so before that date and asked Martyn if we could bring the new boiler forward. He spent 2 days moving heaven and earth to try and get his clients switched around, keeping in constant contact for which we were very grateful. In the end he sent out a trouble shooter, Russell, who squeezed us into his itinerary and did a fantastic job, getting things going temporarily so we could keep warm and put the spare kettle away!! On the day we were booked Rhys did a great job, very professional and clean and tidy throughout, working non stop. He arrived both days on time and once again was very, very helpful, informative and patient with 2 oldies in their 70s. Thank you Martyn and all your crew!

February 15, 2023
Unprompted review
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Reply from Chelmsford Plumbing and Heating Ltd

So glad we could assit with replacing the boiler sooner than you needed, we look forward to seeing you for next years service.

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