Chelmsford Removals Ltd Reviews 

314
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and incredibly friendly, making the moving process much easier. Many people highlighted the excellent service, noting that nothing was too much trouble and their belongings were handled with great care and respect. The overall user experience, from initial inquiry to completion, was described as smooth, stress-free, and highly organized. Reviewers frequently mentioned the teams' hard work, even under challenging conditions like heat or rain, ensuring a smooth and efficient move. Many also appreciated the comprehensive service, including packing, unpacking, and careful arrangement of belongings in their new homes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising the careful handling... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a great and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An absolutely amazing experience we had today! The team were Bill, Michael, Richy and Luke and they were incredible! We set some pretty big challenges but nothing was too much trouble. They were pro... See more

Rated 5 out of 5 stars

Amazing service, really pleased with the whole process from beginning to end, survey, packing, removal etc. Everything was done very professionally and efficiently, and by super friendly guys. Would h... See more

Rated 5 out of 5 stars

I have just moved using Chelmsford removals, I was moving 2 homes into 1 over three days, the main move on day 1 was made so much easier with the guys sense of humour, knowing you are on a tight time... See more

Company replied

Rated 5 out of 5 stars

We had Nick, Mick, Andrew (Andy), Dave and Connor help us with our move in Chelmsford. They were very professional, polite and good fun, and they made our life so much easier - best money we’ve ever s... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Records Storage Facility
  4. Self-Storage Facility
  5. Storage Facility
  6. Transportation Service

About Chelmsford Removals Ltd

Written by the company

Chelmsford Removals is a professional house removal, business relocation specialist, and storage provider, servicing Chelmsford, surrounding areas and all of Essex.


Chelmsford Removals celebrated it's 15th birthday in 2022 and is the largest independently owned removal company in Essex and has moved approx 12,000 households.


It has it's own modern storage facility for furniture storage, self-storage and business archive. Flexible storage solutions are available to the public with no minimum, or maximum term, with the charge being weekly rather than monthly.


------------------------------------------------
ADDITIONAL SERVICES

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)

Sell Packing Materials to the public
------------------------------------------------

Chelmsford Removals has an experienced, professional team of loyal and friendly removal experts who can move your home, or your business, locally or nationally.


**************************************************** Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews


***************************************************
Call 01245 615610 to book your survey.

***************************************************


Chelmsford Removals will supply all boxes and packing materials and can move you from anywhere in Essex, to anywhere in the country, and beyond.


=================

  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.

=================

EASY MOVE IN 4 STEPS

(1) Call the team and book in your FREE
     home survey, which takes 30 minutes.

(2) Be available on the date to show us
     your home and discuss requirements.

(3) Accept your no-obligation quote and
     confirm your moving date.

(4) Sit back and enjoy your moving
     experience.



=================
Start your moving experience the right way - call 01245 615610
=================

Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(314)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful, stress free service

Fantastic service, very helpful and got everything from a to b without hassle. Wardrobe doors were slightly crooked after reassembly, but would happily recommend to others as, aside from that, the experience was seamless and stress free.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Moving House

Guys turned up on time, very friendly and efficient. Nothing too much trouble. Very respectful to property, clean and tidy. Would definitely recommend Chelmsford Removals. Thank You

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

The People you need

Was hesitant due to how pricy the service is but I soon found out why.

You're paying for top tier. Plain and and simple.

The surveyor Martin who came to the initial house checks and provide boxes explained the process and answered any questions I had.

On move day. The crew showed up on time they were polite professional and worked with great efficiency and care. They protected my house and carefully disassembled the furniture and put it back in the same condition in its final destination.

What I want to say about the team is that these aren't your standard man and a van outfit. They are professional they have a strategy; a way of doing things. They are very organized and have the flexibility to adapt to any of your moves particulars.

Big thank you to Nick, Martyn, Martin, Micheal, and Stanley you've taken a lot off our minds

May 18, 2024
Unprompted review
Rated 3 out of 5 stars

The three stars are for the excellent…

The three stars are for the excellent removal team, who on the day worked hard, smart and very courteous. We were not present as disabled. They liaised with our daughter and it went very smoothly thank you to these hard workers.
However, the same cannot be said for the Finishing packer. Rude, scruffy and unhelpful. Packing was poor, I have seen better from Amazon! Pictures placed in a box with no protective packing and next to a boot polish box. Several items have been spoiled and damaged, some of sentimental value. I have been told it is too late to claim as over seven days. But am awaiting a dispute notice. Training is apparently being given regarding this but that does not correct the damage or the upset.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Faultless service from the whole team

Faultless service from the whole team; estimates, pricing, flexibility, timing and of course the hard work of taking care of our possessions both in storage and delivery. They really could not have been any better. First choice for the next move, for sure. Thank you! ⚒️

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

THE MOVE

Both Steve & Wayne were very professional at all times..

Discussed where a box or piece of furniture was going..

Good all round service from the start to the finish..

The office also kept me up date..

Ricky called to do the packing the day before the move..All packed with care & professionally done...
The company also arranged collection of the empty boxes..

I will used this company again..

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really friendly team. Terry in particular has led the team in an organised and professional manner. Thank you for supporting my mum's move to a new county, and making rhe process as smooth as possible.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

30 years of our life in a van

We moved from Romford to Chelmsford after being in the same house for 30yrs. We used Chelmsford removals as our daughter had used them previously and said good things about them. We received enough boxes the previous week to start packing. The day of the move came and 4 guys ( Mick Wayne,
Steve and Kev) turned up in a van and a lorry . You could not fault them they never stopped. Beds ,tables were dismantled and put back together at the new house. They were very careful with our belongings and loaded and unloaded expertly. I wouldn't hesitate to recommend Chelmsford Removals.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

I wanted a professional removal company and I got it.

I wanted a professional removal company and got. It is stressful moving and I want to be sure that everything went smoothly on the day. So whilst this company was not the cheapest, it was clearly not a man and his mate with lorry. Everything went smoothly, the men were very helpful and carried out the job perfectly.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

They made moving so simple

I chose Chelmsford Removals because my friend had used them a few months before.
She told me how good they were.
She was not wrong. They were helpful, listened, communicated well with me and each other.
I walked one gentleman around and explained what I wanted and that was it.
They protected the carpets, the front door, my furniture and TV with specialist materials and wrappings.
The crew work really hard and fast.
When we got to the other end, they were just as brilliant.
They made it so simple for me.
After it was all in, they asked me if I needed anything else moved or rearranged. They were really nice guys. 100% happy and impressed.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional fantastic superb

Exceptional fantastic superb and that’s just for starters, we had the packing service the day before and how they cared for and wrapped every item was outstanding, what they did that day would have taken us weeks.
The move itself was stress free, just what you want, the care in moving out and then moving in was so carefully choreographed that everyone knew what was to be done and by whom.
Many thanks Chelmsford Removals

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient and great service

We used Chelmsford Removals for their packing and removal services. We are so glad we did. Everything was fast and efficient from quotation to moving day.

Our removers were hardworking, thoughtful, and considerate. We would recommend anyone needing a removal company to consider Chelmsford Removals.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I chose Chelmsford Removals because I was impressed with the professionalism and knowledge of Glen who provided the quote. He inspired confidence. On the day Terry, Dan and Rob couldn’t have been more helpful. They remained cheerful and enthusiastic despite the weather and kept my stress levels to a minimum. I would recommend Chelmsford Removals.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Chelmsford…

A massive thank you to Chelmsford Removals for navigating us through a potential nightmare of a move! The company’s handling of us & our belongings was just faultless from the office staff, quotes & removal team/s getting us from 1 house, part storage, 1 flat & picking up from another property & amazingly getting all of it (including bubblewrap😉) into one property at the end in Cornwall! We were lucky to have Terry helping us through the whole move & he was outstanding with his communication to us & his team/s - thank you so much Terry!
We would certainly recommend Chelmsford Removals.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfactory experience!

We chose Chelmsford Removals for my mum's move into sheltered accommodation. This could have been a very stressful experience for her, but they were brilliant! Her move was handled extremely professionally and the staff were friendly and patient at all times. They couldn't do enough to reassure my mum, for which I am very grateful. Thankyou!

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

We chose Chelmsford Removals to pack and move us from Essex to Devon and it was a positive experience from start to finish. From the quotation visit to the packing day and the move itself, everything was done professionally and efficiently, but in a friendly and adaptable way to fit with our requirements. We would not hesitate to recommend Chelmsford Removals.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable care and attention.

From the moment we got their flyer through the door, Chelmsford displayed nothing but professionalism, kindness.

The office team were responsive, informative and good humoured. Glen, who did the quote and came to pack, was so thorough and careful. Then the removals team led by Terry, with Martin, Paul and Rob was spectacular. They worked like trojans, with a really positive energy, carefully, quickly and efficiently filling an enormous truck with our stuff. They treated every box as if it was their own and had a good laugh with us on the way!

Rob and Paul came back on a second day to empty a store and they were just as impressive - if not more so! They carried large bits of furniture, moved all of our delicate glassware, navigated frustrated neighbours with ease, and still had a smile at the end of the long day.

We have already recommended them to anyone we know - whether they are moving house or not!

Thanks all for making what can be one of the most stressful days, a real joy!

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

Amazing company, lovely people! Cheapest too around too, it was very last minute move too, they went above and beyond for us.
Thank you Chelmsford removals IF we ever move again we will using you again!
Couldn’t ask for better service!

January 18, 2024
Unprompted review

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