Jeakins Removals Reviews 

208
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, hard work, and friendly demeanor, often going above and beyond to ensure a smooth process even in challenging conditions. Many people highlight the team's helpfulness and courteous nature, including the responsive office staff who are always available to answer questions and provide support. The overall moving service is frequently described as highly efficient and stress-free, with careful handling of belongings, attention to detail, and a commitment to making the process enjoyable.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing the company as an excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great removals team, they all worked tirelessly all day in the most horrific weather. Protected all the carpets well in both houses & offered to disassemble & reassemble furniture where we asked, c... See more

Rated 5 out of 5 stars

Smooth move from start to finish. Excellent communication all round. Michelle and Vikki covering any enquiries. Then there was Fred, Jake and Chris loading and unloading with good humour, even in the... See more

Rated 5 out of 5 stars

They arrived on time. Very courteous and polite. Handled all my furniture and possessions carefully. Smooth from start to finish. Very established removal company. My nan used them in 1984, my parents... See more

Rated 5 out of 5 stars

Jeakins were amazing from start to finish. They came round quickly and gave a highly competitive quote and then got everything organised in time when I ended up exchanging 2 working days before comple... See more


Company details

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If you’re looking for a professional removals company, look no further than Jeakins Removals Limited. Click through to see what we can do for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.7

All reviews

(208)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Not all removals need be glum

From the arrival of a 4 man team led by Gavin it was perfection all the way. We experienced a day of efficiency and professionalism that made the “Moving Day” an easier experience. The team of 4 gave us so much pleasure with their fun and humour which with the 5 of us was brilliant. Lunch together was the highlight of the day, thanks to Greggs. Thank you gents for a wonderful day.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic all around

Absolutely fantastic all around. Communications from Michelle were seamless. Mick and Jordan did an unbelievable job moving all of our furniture and belongings with care and made it look like a breeze, even on the hottest June day ever recorded! Thank you all enormously! I’ve moved numerous times in various areas of the country, but these guys are by far the best. Would highly recommend!!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT removal company

EXCELLENT removal company. Starting of from the house survey, the day of removal to our new destination some 320 miles round trip, a true professional team. Special thankyou to Harry,Wayne & Stan who went that extra mile in assisting all our needs. Anyone who is looking for a truly professional set up from start to finish, I would fully recommend, Jeakins Removal Company.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from a dedicated family firm

We eventually moved in mid April, it had taken a long while to dot the i's & cross the t's. Michelle and her team were outstanding throughout the whole process.
Steve and Derek came to pack up our home a couple of days before we moved and did an outstanding job.
Everyting was packed with great care and no breakages from any of it.
Lewis Gavin, Stanley & Alfie
worked so hard the day before
packing the lorry and then on the moving day. They were totally on the ball with everything, considerate to both buyer and seller ( our seller didn't finish packing and leaving the property till 6.30). They worked around the chaos and made our move into our new property as seamless as possible. Nothing was too much trouble for any of the guys.
We can't recommend Jeakins removals highly enough,

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

We cannot fault them one bit!

From the initial face to face quote to end of moving day, Jeakins Removals were very pleasant and extremely professional.

The quote was fair and competitive and all our needs were heard and taken on board. The service provided from the back room/office staff has been great.

Regarding the removal team. We cannot fault them one bit. They introduced themselves, had a good look round and a debrief on what is to be expected and they worked hard all morning and into the early parts of the afternoon. They were extremely friendly, professional and approachable.

They would keep checking with us that things were okay where they were placing them and kept us informed at various stages.

We would not hesitate to recommend them to anyone or use them again ourselves.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything, from the packing service to the move it's self.
The guys on the day of the move, wow, could not have ask for a better bunch of guys, from start to finish, they was amazing, and had us in stitches all day, our move was not at all stressful thanks to these guys, so much laughter amongst the hard work, our move was a really enjoyable fun day thanks to the truly amazing guys, you should be so happy to have these guys work for you, I just cannot express how great and enjoyable they made our move.
Thank you so much
Scott, Wayne, Jorden.d and guys, we are truly grateful for all your help and support with our move.
Andy, Angie and Darrell 👏👏👏

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Jeakings moved us April 2026

Jeakings moved us April 2026, great efficient service. The team that moved us were brilliant, friendly and helpful. Michelle was amazing to deal with. Can not fault this removal company.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great firm

Moved with this company 4 months ago, couldn’t fault my experience from start to finish. All round the lads work so hard and the office staff have gone ubove and beyond for my wife and I. Thank you again to the Jeakins Team

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Moved from Essex to Stafford with Jeakins

Moved from Essex to Stafford with Jeakins 30th March 2026. Jeakins were brilliant and I would highly recommend. There cost was very reasonable compared with other similar well respected removal companies. The guys who moved us, Gavin, Harry and Stan were amazing. Friendly, helpful, hard working and very professional.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Professional movers! Highly recommended!

I recently used Jeakins to move our kitchen and home contents into store. We had an initial quote from Michelle and the price was competitive so we opted to use Jeakins due to their knowledge and years of experience Dave , Steve and Carl were polite professional and took great care of the kitchen. I would recommend this company as professional from start to finish.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Where do I start…

Where do I start. We used Jeakins nearly a year ago and I’ve only just got round to writing this review. They were very good to contact at the start and were very willing, but on the day things got sour. The lads were working hard to pack the truck up and taking regular breaks (in which I expected them to because it is hard work), one lad was dragging his heels a bit and one of the lads (owners son) tried to get him back to work, this then lead to a heated argument for the whole street to hear and making my mother in law and wife uncomfortable and threatened by what was going on (my mother in law was also moving soon and got Jeakins round for a quote and they actually phoned her this day to see if she wanted to go through with it but of course this put her off) this also lead for me to get involved to get this lad removed from my property and then he carried on telling my wife what he could do to me…Jeakins office sent someone else out to take his place and send the lad home who the carried on opening his mouth outside my house to tell the owners son that he shouldn’t even be working for cash as he is off claiming benefits, but when I later spoke to Jeakins this was neither confirmed or denied. Everything was all packed away and we was off to the new house with a staff shuffle around so there was no more conflicts between the lads. We then found that we had quite a few items damaged in which the owners son admitted he sat on when having a break in the truck (He is a big lad) but it did take us to raise this for him to admit he had done it. Obviously we know accidents can happen. Once we were unpacked and done the wife said to me that the owners son kept making comments at her and her mum and being sarcastic in which they were glad when he was gone. I then had to go through to Jeakins with the damages and well, this ended up getting batted straight to the insurance company that they use in which I can only describe them as a budget insurance company, and they tried to wiggle out of every item with their “claims adjuster”. One item that was damaged was our sons cot, obviously we had to supply everything with a proof of purchase in which we was able to hand over for everything, but the cot I did try to get hold of mamas & papas to source parts and the costs but even the manufacturer advised that due to health and safety we could not have them and the only resort would be a whole new cot but the insurance would not have this and would only give us money for a second hand one but they just could not get through that even due to health and safety this is also not advised and they couldn’t even get the value of the same item as second hand. Long story short but we got paid out some money but we were still very out of pocket. To say the least we will not use Jeakins again and my advice is to be very weary.

On the website it states they are with the FHIO but when you go on the FHIO website they are not even listed.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great removal team

Great removal team. They arrived on time were professional and courteous. They protected the floors, moved furniture with care and attention. All the team were friendly and helpful and nothing was too much trouble. We moved over two days and they let us know on the 2nd day that they were on route and let us know again when they had arrived. We highly recommend Jeakins, great service - thank you to Harry, Dave, Wayne, Steve, Jordan and a young guy who I unfortunately can’t remember his name, they all worked extremely hard.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great well established removal company

They arrived on time. Very courteous and polite. Handled all my furniture and possessions carefully. Smooth from start to finish. Very established removal company. My nan used them in 1984, my parents used them in 1999 and I used them last month. Very good price too. Office girls were great too when booking the removal date. Before the removal date boxes, tissue paper and bubble wrap supplied. Highly recommended.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth Move

Smooth move from start to finish. Excellent communication all round. Michelle and Vikki covering any enquiries. Then there was Fred, Jake and Chris loading and unloading with good humour, even in the pouring rain at our destination. Highly recommend Jeakins Removals. Would not hesitate in using again.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Jeakins did a great job helping us…

Jeakins did a great job helping us move, the team were really professional and careful moving our furniture and boxes and put everything where we wanted them the other end. They made us laugh and made the process less stressful.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

A stress free home move for us with…

A stress free home move for us with Jeakins.
Really professional with great staff.
Helpful,friendly with attention to detail.
This was our first move so needed someone to show us the ropes.
Michelle was a great help and very reassuring.
Also great value for money.
Thanks to all at Jeakins.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Stressful move made smooth !!!

Great removals team, they all worked tirelessly all day in the most horrific weather.
Protected all the carpets well in both houses & offered to disassemble & reassemble furniture where we asked, couldn’t fault the guys.
Michelle & Vicki in the office were great too always there to answer our questions.
Would definitely recommend Jeakins Removals.

December 25, 2025
Unprompted review
Rated 2 out of 5 stars

Positive initial meeting but be careful when confirming dates

We based our exchange date on jeakin’s removals’ availability and when it came to the filling out the final paperwork, i was very casually told that they could no longer accommodate our date.
I researched the company, fully backed the fact it was family owned (and was prepared to pay more to support this!).
Very disappointed by the lack of apology and lack of clarity - has caused us a lot of stress as a result.

December 1, 2025
Unprompted review
Jeakins Removals logo

Reply from Jeakins Removals

The quotation was carried out in person on 27th November. We spoke with both yourself and your husband and the dates you discussed were 8/12 and 15/12.
There was a call to the office and the provisional date you were looking at had changed to 12/12. We advised it was busy and would need to be booked as soon as and to check the date prior to confirming. We rang 28/11 and 3/12 and left messages for any updates regarding the dates.

We do apologise that we weren’t able to accommodate your move at this busy time.

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