Got quick help for an item which hadn't been dispatched, although I had to chase this initially. An alternative was swiftly delivered as it transpired the item I'd ordered was out of stock. I hadn't... See more
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Had a bit of a roller coaster of an experience recently, but overall I'm glad that customer service got everything sorted. If you want to return something make sure you try emailing from two differ... See more
James was really helpful. He took the trouble to track in his records a sth whether I had actually placed my order. I hadn’t but he advised me what I should do if the money had been taken out of my ac... See more
If only we could leave 0 star reviews hopefully someone reads before buying of this company. Like all the other 1 star reviews have left shocking wait on dispatch time. No reply in inquiries as to whe... See more
Company details
Written by the company
Chickidee is a lifestyle homeware destination for beautiful decor, home accessories and gifts.
Contact info
High Street 19, RH1 4HH, Nutfield, United Kingdom
- support@chickidee.co.uk
- chickidee.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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April helped to solve an issue I had…
April helped to solve an issue I had regarding a faulty item very quickly and without any problems
Carly from Chickidee wholesale was…
Carly from Chickidee wholesale was extremely helpful and went above and beyond to help us out with all our problems and issues with the delivery company. Thank you so much.
Sent a query regarding my delivery and…
Sent a query regarding my delivery and I received a prompt reply by April. Items have arrived and I am really pleased I will be looking to make another purchase.
An Issue Painlessly Resolved by Carly
Had a bit of a hiccup whereby I received the wrong products. Emailed Carly and she resolved the issue very quickly (not a Chickadee problem but an import problem).
Overall, brilliant customer service & I will be ordering again.
Thanks Carly xx
Excellent Service
My items were received so quickly! Love the crates I purchased, really sturdy. One had a broken clip so I sent an email about this. April replied and offered a replacement- this came within a few days at no cost for postage. She was really helpful. First time using this company so I will be doing so from now on. Excellent service. Thank you
Nothing but good things to say about…
Nothing but good things to say about Chickidee wholesale. The products are fantastic quality for the price and Carly (head of wholesale) is great. So helpful and always replies within a day or two. Fantastic products. Fantastic customer service. Can't wait to purchase more for my business in the near future.
no complaints
Had to return my entire order, but April was very helpful and I got my refund promptly.
Amazing service
Amazing service! One of the products I ordered arrived slightly damages and they sent a replacement instantly and were so pleasant and helpful! Definitely recommend :)
Great shopping experience as well as…
Great shopping experience as well as experience using customer service.
Would absolutely recommend and will be shopping here again.
Had a problem with my order but April…
Had a problem with my order but April was so lovely and very very helpful with it all! Will definitely buy from the company again!
Great and swift customer service…
Great and swift customer service response from April :)
Excellent customer service from April…
Excellent customer service from April at Chickidee. Responded very quickly to a comment I made on social media and cleared up the misunderstanding quickly and politely. Lovely products, packaged well, delivered promptly - couldn't ask for more really. Will be purchasing from Chickidee again.
Fantastic service
We placed a large order with Chickidee as we love the products. Delivery was swift and extremely helpful. We had a couple of issues with the mirrors we ordered, however customer service acted quickly and organised replacements. We will be ordering with them again!
Moscy
Amazing customer service from April
Amazing customer service from April! So polite and happy to help. Will definitely be ordering again.
Amazing service and the products were…
Amazing service and the products were beautiful! Fast delivery and amazing offers!
Will 100% be buying again ♡
Out of stock item
After have extreme difficulty getting any response from chickadee re a non delivered item April was very helpful and sorted it quickly
I always love the products from…
I always love the products from Chickidee and when I had an issue customer service were very responsive and quick to act.
Always love the products we stock and…
Always love the products we stock and customer services are always quick to fix any issues. Great service.
Excellent customer service!!
Excellent customer service! I had a query about my order that was answered quickly and kindly.
Amazing items on the website and will be ordering again!
Very poor
Very poor. Ordered two chairs and received confirmation. 2 weeks passed with no chairs and no communication. I had reached out for an update twice with no response. Eventually they replied and said ‘there’s none in the warehouse we’ll refund you’. Still waiting for my refund.
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