Chickidee Homeware Reviews 222

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Got quick help for an item which hadn't been dispatched, although I had to chase this initially. An alternative was swiftly delivered as it transpired the item I'd ordered was out of stock. I hadn't... See more

Rated 4 out of 5 stars

Had a bit of a roller coaster of an experience recently, but overall I'm glad that customer service got everything sorted. If you want to return something make sure you try emailing from two differ... See more

Rated 5 out of 5 stars

James was really helpful. He took the trouble to track in his records a sth whether I had actually placed my order. I hadn’t but he advised me what I should do if the money had been taken out of my ac... See more

Rated 1 out of 5 stars

If only we could leave 0 star reviews hopefully someone reads before buying of this company. Like all the other 1 star reviews have left shocking wait on dispatch time. No reply in inquiries as to whe... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Chickidee is a lifestyle homeware destination for beautiful decor, home accessories and gifts.


Contact info

4.2

Great

TrustScore 4 out of 5

222 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

An Issue Painlessly Resolved by Carly

Had a bit of a hiccup whereby I received the wrong products. Emailed Carly and she resolved the issue very quickly (not a Chickadee problem but an import problem).

Overall, brilliant customer service & I will be ordering again.

Thanks Carly xx

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My items were received so quickly! Love the crates I purchased, really sturdy. One had a broken clip so I sent an email about this. April replied and offered a replacement- this came within a few days at no cost for postage. She was really helpful. First time using this company so I will be doing so from now on. Excellent service. Thank you

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Nothing but good things to say about…

Nothing but good things to say about Chickidee wholesale. The products are fantastic quality for the price and Carly (head of wholesale) is great. So helpful and always replies within a day or two. Fantastic products. Fantastic customer service. Can't wait to purchase more for my business in the near future.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! One of the products I ordered arrived slightly damages and they sent a replacement instantly and were so pleasant and helpful! Definitely recommend :)

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from April…

Excellent customer service from April at Chickidee. Responded very quickly to a comment I made on social media and cleared up the misunderstanding quickly and politely. Lovely products, packaged well, delivered promptly - couldn't ask for more really. Will be purchasing from Chickidee again.

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We placed a large order with Chickidee as we love the products. Delivery was swift and extremely helpful. We had a couple of issues with the mirrors we ordered, however customer service acted quickly and organised replacements. We will be ordering with them again!

Moscy

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Out of stock item

After have extreme difficulty getting any response from chickadee re a non delivered item April was very helpful and sorted it quickly

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor. Ordered two chairs and received confirmation. 2 weeks passed with no chairs and no communication. I had reached out for an update twice with no response. Eventually they replied and said ‘there’s none in the warehouse we’ll refund you’. Still waiting for my refund.

January 24, 2021
Unprompted review

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