Got quick help for an item which hadn't been dispatched, although I had to chase this initially. An alternative was swiftly delivered as it transpired the item I'd ordered was out of stock. I hadn't... See more
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Had a bit of a roller coaster of an experience recently, but overall I'm glad that customer service got everything sorted. If you want to return something make sure you try emailing from two differ... See more
James was really helpful. He took the trouble to track in his records a sth whether I had actually placed my order. I hadn’t but he advised me what I should do if the money had been taken out of my ac... See more
If only we could leave 0 star reviews hopefully someone reads before buying of this company. Like all the other 1 star reviews have left shocking wait on dispatch time. No reply in inquiries as to whe... See more
Company details
Written by the company
Chickidee is a lifestyle homeware destination for beautiful decor, home accessories and gifts.
Contact info
High Street 19, RH1 4HH, Nutfield, United Kingdom
- support@chickidee.co.uk
- chickidee.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I shop at Chickidee a lot and their…
I shop at Chickidee a lot and their products are amazing quality, exactly what you’d expect ☺️.
I bought a few candles recently in the Black Friday sale, one arrived smashed so I emailed customer services and had a replacement candle delivered within 24 hours. April was such good help!
I couldn’t recommend this company enough. Amazing products, great service and fast delivery.
I’ve just recently starting using these…
I’ve just recently starting using these guys for my business, always helpful and things are delivered quite quickly.
Fantastic products/service/value
Fantastic products - excellent value for money - great customer service. Top notch company.
Would recommend!
I requested help from customer support. April was great and resolved my request quickly and efficiently.
The chair is perfect and arrived in good time - really happy with the order.
Thanks!
Exceptional customer service
One can really feel the level of exceptional customer service Chickedee provides. They aim to resolve matters quickly, professionally and beyond my expectations. I am extremely satisfied. Thank you!
Thank you for being so helpful again…
Thank you for being so helpful again April. I look forward to receiving the back ordered stuff next month, hopefully.
Excellent customer service and amazing…
Excellent customer service and amazing products. We ordered 10 chairs and there was a fault with one of them! The chair was replaced straight away no arguments!
April couldn’t do enough to help!
The quality of the chairs are fantastic and really comfy! Love this company would night recommend!
Amazing customer service.
highly recommend Chickidee
highly recommend Chickidee !
Such an excellent customer service and great communication.
Unfortunately the crates i had ordered arrived damaged i contacted April and she had a replacement sent out the same day for delivery the next day !
Such a great service i really wasn’t expected this!
Thank you ever so much !
Products are lovely, service is ACE
I was initially disappointed when my order first arrived as I was incorrectly sent someone else's order, but April and the team at Chickidee displayed impressive service recovery. She swiftly responded to my initial email and my correct order arrived the next day, without a fuss. In this online shopping era its easy to forget/let things slip especially when it's all just names on a paper/screen, but this was not the case. Definitely shows how much they care about customers and our entire experience. All in all, products are lovely, and service is ace!
Excellent customer service
I wasn't able to take delivery of my parcel, so it ended up going back to the warehouse - Chickidee sent it straight back out to me, free of charge, using a different courier. I so appreciate the extra help you gave me!! And the products are lovely! Excellent customer service, thank you
I recently found this shop when on…
I recently found this shop when on holiday in the UK, got some beautiful pieces and then followed them on social media. From there I saw a sale for photo frames and order about 7, they come within a few days and were beautiful. Unfortunately there was a fault with one during its time being posted, I contacted chickidee and they responded to me prompt and effectively. They replaced the item and sent it out to me, would reccomend and use again. Also recently found out there is a store in bluewater near me, so will be venturing there on my next day off. Thanks again. 10/10 service. Beautiful high quality products.
April was so helpful
I was changing address when I made my order, and had to last minute change my address on my order. April and the customer service team was so helpful and redid my order. My new sets of drawers are lovely I can’t wait to order from them again :)
So helpful would recommend to anyone
So helpful would recommend to anyone! My friend bought me a candle for my birthday that unfortunately was damaged in transport. I emailed and the team sent me a new one straight away no questions asked! Great company so nice to see good customer service ❤️
Great value and hlepful customer service
Lovely items, really polite customer service. And really happy with the quality of what I purchased, and how well packaged they were.
Great service
Great service, stress free, thank you April & Chickidee!
Excellent customer service
I contacted customer care enquiring about delivery as we were going on holiday. The reply was prompt and very helpful.
Very good customer service
Following the purchase of a cabinet, I was disappointed to find it had a faulty door when delivered. I contacted Chickidee and the issue was swiftly resolved by the very helpful April. I would purchase from this shop again.
Quick response not quibbling replace…
Quick response not quibbling replace was sent immediately fantastic service
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