Chickidee Homeware Reviews 222

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Got quick help for an item which hadn't been dispatched, although I had to chase this initially. An alternative was swiftly delivered as it transpired the item I'd ordered was out of stock. I hadn't... See more

Rated 4 out of 5 stars

Had a bit of a roller coaster of an experience recently, but overall I'm glad that customer service got everything sorted. If you want to return something make sure you try emailing from two differ... See more

Rated 5 out of 5 stars

James was really helpful. He took the trouble to track in his records a sth whether I had actually placed my order. I hadn’t but he advised me what I should do if the money had been taken out of my ac... See more

Rated 1 out of 5 stars

If only we could leave 0 star reviews hopefully someone reads before buying of this company. Like all the other 1 star reviews have left shocking wait on dispatch time. No reply in inquiries as to whe... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Chickidee is a lifestyle homeware destination for beautiful decor, home accessories and gifts.


Contact info

4.2

Great

TrustScore 4 out of 5

222 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I shop at Chickidee a lot and their…

I shop at Chickidee a lot and their products are amazing quality, exactly what you’d expect ☺️.

I bought a few candles recently in the Black Friday sale, one arrived smashed so I emailed customer services and had a replacement candle delivered within 24 hours. April was such good help!

I couldn’t recommend this company enough. Amazing products, great service and fast delivery.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend!

I requested help from customer support. April was great and resolved my request quickly and efficiently.
The chair is perfect and arrived in good time - really happy with the order.
Thanks!

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

One can really feel the level of exceptional customer service Chickedee provides. They aim to resolve matters quickly, professionally and beyond my expectations. I am extremely satisfied. Thank you!

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and amazing…

Excellent customer service and amazing products. We ordered 10 chairs and there was a fault with one of them! The chair was replaced straight away no arguments!

April couldn’t do enough to help!

The quality of the chairs are fantastic and really comfy! Love this company would night recommend!

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

highly recommend Chickidee

highly recommend Chickidee !
Such an excellent customer service and great communication.
Unfortunately the crates i had ordered arrived damaged i contacted April and she had a replacement sent out the same day for delivery the next day !
Such a great service i really wasn’t expected this!

Thank you ever so much !

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Products are lovely, service is ACE

I was initially disappointed when my order first arrived as I was incorrectly sent someone else's order, but April and the team at Chickidee displayed impressive service recovery. She swiftly responded to my initial email and my correct order arrived the next day, without a fuss. In this online shopping era its easy to forget/let things slip especially when it's all just names on a paper/screen, but this was not the case. Definitely shows how much they care about customers and our entire experience. All in all, products are lovely, and service is ace!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I wasn't able to take delivery of my parcel, so it ended up going back to the warehouse - Chickidee sent it straight back out to me, free of charge, using a different courier. I so appreciate the extra help you gave me!! And the products are lovely! Excellent customer service, thank you

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

I recently found this shop when on…

I recently found this shop when on holiday in the UK, got some beautiful pieces and then followed them on social media. From there I saw a sale for photo frames and order about 7, they come within a few days and were beautiful. Unfortunately there was a fault with one during its time being posted, I contacted chickidee and they responded to me prompt and effectively. They replaced the item and sent it out to me, would reccomend and use again. Also recently found out there is a store in bluewater near me, so will be venturing there on my next day off. Thanks again. 10/10 service. Beautiful high quality products.

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

April was so helpful

I was changing address when I made my order, and had to last minute change my address on my order. April and the customer service team was so helpful and redid my order. My new sets of drawers are lovely I can’t wait to order from them again :)

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

So helpful would recommend to anyone

So helpful would recommend to anyone! My friend bought me a candle for my birthday that unfortunately was damaged in transport. I emailed and the team sent me a new one straight away no questions asked! Great company so nice to see good customer service ❤️

September 8, 2021
Unprompted review
Rated 4 out of 5 stars

Very good customer service

Following the purchase of a cabinet, I was disappointed to find it had a faulty door when delivered. I contacted Chickidee and the issue was swiftly resolved by the very helpful April. I would purchase from this shop again.

August 18, 2021
Unprompted review

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