Got quick help for an item which hadn't been dispatched, although I had to chase this initially. An alternative was swiftly delivered as it transpired the item I'd ordered was out of stock. I hadn't... See more
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Had a bit of a roller coaster of an experience recently, but overall I'm glad that customer service got everything sorted. If you want to return something make sure you try emailing from two differ... See more
James was really helpful. He took the trouble to track in his records a sth whether I had actually placed my order. I hadn’t but he advised me what I should do if the money had been taken out of my ac... See more
If only we could leave 0 star reviews hopefully someone reads before buying of this company. Like all the other 1 star reviews have left shocking wait on dispatch time. No reply in inquiries as to whe... See more
Company details
Written by the company
Chickidee is a lifestyle homeware destination for beautiful decor, home accessories and gifts.
Contact info
High Street 19, RH1 4HH, Nutfield, United Kingdom
- support@chickidee.co.uk
- chickidee.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer support and service…
Excellent customer support and service from April. Thank you.
They were super helpful when I…
They were super helpful when I contacted them about a mirror that was damaged in transit. Great customer service and lovely products.
Excellent customer service from April
Excellent customer service from April! Fast delivery and great products!
Really helpful and efficient
Amazing customer service from April at…
Amazing customer service from April at Chickidee. Replacement chair sent out ASAP which went missing due to DPD but dealt with very professionally by April.
We love Chickidee products
We love Chickidee products, all arrived promptly. April was very helpful.
Great customer service
Great customer service. April was quick to respond and resolve the issue.
Absolutely amazing service
Absolutely amazing service, speedy response and transparent with my enquiry. Thanks again !
Excellent customer service
Excellent customer service, April was really helpful and lovely products
Absolutely love their products and…
Absolutely love their products and customer service is excellent!
Communication was great but mirror…
Communication was great but mirror arrived with a crack. April was very helpful and sent me a replacement. The delivery company wasn't great and just left the mirror at the front door of the block of flats and wouldn't bring it up to me.
April was rushed of her feet
April was rushed of her feet, but she managed to offer excellent customer service and dealt with my replacement personally. Cant fault April and her friendly approach, 5 stars ⭐️ all day. Thank you April!
Replacements
2 glasses in my order were broken
I reported this via email
I had an immediate response of the offer of a new set
This arrived within a few days
Excellent service and brilliant result
Always a fantastic service and great…
Always a fantastic service and great quality items.
I’ve been shopping with Chickidee for the past few months and they always go above and beyond for myself.
April is great, very responsive and it’s nice to have a friendly email as opposed to the usual robotic replies you get from other companies!
Promised delivery 2-5 days took 12
Excellent customer service
Excellent customer service, and the goods are beautiful! Quality! Will be using again and again!
I wish more companies were like this!
Everytime that I've spoken to them I have recieved excellent customer service, they couldnt be more helpful.
Goods always arrive thoughtfully packaged and in perfect condition.
Customer service member April replied…
Customer service member April replied promptly, was professional and also friendly to my emails about late order and again when there was a small problem with one of the chairs.
Dealt with my return and refund…
Dealt with my return and refund promptly.
Great customer service when bag broke
Order was prompt and I received ace customer service when my new Seagrass bag broke. Sent pictures as requested and a refund was issued and in my bank 1 hour later. It was a lovely company to buy from and I will not hesitate in using them again. The second item I bought, a basket, is fab. Thanks for the great service.
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